Learning and Development

• Enable a globally consistent training experience through proactive coordination with team members and stakeholders across multiple functions, regions, and geographies.
• Execute a common global standard pertaining to course scheduling and management, course communication, materials preparation, course follow up and reporting.
• Leverage existing technology and tools to run back-end processes for existing programs ensuring they are fit for purpose to deliver programs at scale.
• Maintain and update Learning Portals and supporting materials housed on Intranet or in cloud-based solutions.
• Identify areas for process improvements and collaborate with Operations leadership to implement.
• Support broader global L&D activities and firm wide initiatives.
• Provide LMS support for all programs that may require it.
• Provide excellent front line customer service for new hires, program stakeholders, managers and recruiters relating to all programs supported.
• Support management with operationalization of new programs and ensure currently supported programs maintain best practice and updated processes.

Operations Associate, Learning and Development

Knowledge Manager

Learning & Development Specialist

Talent and Leadership Development Partner

Senior Knowledge Manager

Senior Manager – Factory and Program Leadership Development