Gametime

Mechanical Engineer

• Design service systems: Build and optimize Amazon Connect contact flows, including IVR logic, call routing, and escalation paths.
• Deploy automation at scale: Manage CI/CD pipelines and infrastructure-as-code for IVR and service systems.
• Integrate systems: Connect AWS, Kustomer, and internal tools for seamless fan and agent experiences.
• Develop tools: Build internal and fan-facing interfaces using React, JavaScript (ES6+), and Node.js, ensuring reliable, consistent design with React Hooks, Context, and Tailwind CSS.
• Automate workflows: Create and debug complex Kustomer workflows, applets, and data transformations that streamline routing, state management, and feedback loops.
• Engineer backend integrations: Build and maintain Node.js/Express services, data pipelines, and RESTful APIs to connect third-party and internal systems.
• Lead AI/ML initiatives: Develop Gametime’s AI/ML roadmap for Fan Ops — identifying where intelligent automation enhances fan experience and operational efficiency. Implement AI-driven chatbots, virtual agents, and voice deflection to increase self-service resolution rates. Partner with Data Science and Product to measure success through containment, handle time reduction, and fan satisfaction. Continuously tune LLM-powered and NLP-based models for accuracy, brand consistency, and helpfulness.
• Collaborate cross-functionally: Work with Product, Data, and Fan Ops to translate fan insights into service design decisions and automation strategies.
• Champion the fan: Design systems that build trust, reduce friction, and deliver empathetic, high-quality experiences at scale.

Service Strategy – Design Engineer

Machine Learning Engineer

• Design and build GT’s AI and ML platform ecosystem, spanning ML Platform, AI Platform, Data Platform, and applied modeling layers that power personalization, recommendations, and intelligent automation.
• Establish systems for model training, deployment, monitoring, and evaluation at scale, ensuring reliability and repeatability across teams.
• Lead the implementation of LLM and agentic frameworks, including vector embeddings, evaluation pipelines (evals), and orchestration systems to support both product and internal AI capabilities.
• Architect and oversee the development of production-grade AI systems — from experimentation to live deployment.
• Partner with engineering and data teams to integrate ML and generative AI models into GT’s platform and consumer experiences.
• Champion MLOps best practices, enabling fast iteration and safe deployment cycles for data and model pipelines.
• Define and execute GT’s AI/ML roadmap, ensuring alignment with company vision and product goals.
• Collaborate cross-functionally with product, data, and infrastructure leaders to identify opportunities for AI innovation in personalization, discovery, pricing, and content generation.
• Partner with leadership to develop ethical AI standards, governance frameworks, and performance metrics that scale responsibly.
• Recruit, mentor, and grow a world-class team of ML engineers, data scientists, and AI platform developers.
• Foster a culture of technical excellence, curiosity, and cross-disciplinary collaboration.
• Establish strong feedback loops between research, engineering, and product to accelerate innovation.

Head of Artificial Intelligence – Machine Learning

Computer Vision Engineer

• Design, own, and execute end-to-end workflows for generating and testing listing, event, and in-app imagery using advanced GenAI tools (e.g., Midjourney, DALL·E, Stable Diffusion, Sora).
• Own the experimentation strategy, running controlled A/B tests to measure and validate conversion and revenue lifts from different image sources, qualities, styles, and layouts.
• Architect and build scalable, repeatable processes that efficiently integrate human judgment with GenAI-based image creation and deployment to maximize ROI.
• Ensure all visuals resonate authentically with sports and music culture, enhancing the fan experience and building the company brand as a dynamic, fan-first marketplace.
• Continuously evaluate the cost and impact trade-offs between traditional photography, fully automated GenAI, and hybrid approaches to maximize visual impact and cost efficiency.

AI Image Optimization Lead

Backend Engineer

• Drive Agentic System Design and Technical Strategy - Lead the design and architecture of AI and automated systems and platforms that enable operational excellence across Gametime. Ensure designs are extensible, observable, and evolve with the company’s growth.
• Own Foundational Systems - Take full ownership of critical backend systems that power automation and internal tools. Define long-term roadmaps, reliability standards, and performance goals. Align team and influence the org on LLM best practices.
• End-to-End Delivery and Accountability - Drive projects from conception through production with clear milestones, proactive risk management, and measurable outcomes. Champion quality, maintainability, and operational excellence.
• Lead Cross-Functional Execution - Partner with Product, Design, and Operations to translate complex business workflows into scalable automation. Anticipate future needs and ensure systems are built for change, not just completion.
• Technical Stewardship and Mentorship - Elevate the technical bar by mentoring teammates through design reviews, code reviews, and collaborative programming sessions. Shape best practices and foster a culture of thoughtful, deliberate engineering.
• AI and Automation Leadership - Leverage AI Code Generation tools to accelerate delivery while enforcing standards of clarity, reliability, and test coverage. Apply LLMs and automation thoughtfully, using them where they create strategic value.
• Influence Beyond Code - Demonstrate ownership of the team’s mission by identifying high-impact opportunities, advocating for bold solutions, and ensuring alignment with Gametime’s strategic priorities.
• Cultural and Organizational Impact - Contribute to building an inclusive, growth-oriented culture. Take initiative in defining how the team learns, collaborates, and scales its impact.

Senior Backend Engineer – Tools and Automation

Graphics Designer

• Design visually compelling and conversion-optimized assets across multiple channels (social media, email, paid ads, lifecycle campaigns, and app graphics).
• Participate in experimentation sprints and A/B testing to consistently iterate our designs based on data & performance.
• Adapt existing creative into multiple formats while maintaining consistency with Gametime’s brand guidelines.
• Collaborate with the Lead Graphic Designer and in-house designers on campaign execution and asset requests.
• Deliver high-quality files that are error-free, proofread, and optimized before handoff.
• Stay current on design trends in sports, entertainment, and digital marketing.

Graphic Designer – Contract

Vice President

• Creative Leadership: Lead Gametime’s creative vision across all channels, from direct response advertising to brand campaigns, ensuring work is bold, distinctive, and performance-driven.
• Performance Creative: Concept, test, and scale ads designed to drive measurable growth, especially across social, digital, and video platforms.
• Partnership with brand and develop branded story-telling: Partner closely with our brand strategy team, and in concert with them develop brand narratives and campaigns that build cultural relevance and resonate with young, diverse audiences.
• Sports & Music Culture: Stay tapped into live events, sports, and music trends, ensuring creative speaks authentically to fans in the moment.
• Creative Operations: Oversee internal creative teams, agency partners, and production processes, ensuring operational excellence and speed-to-market.
• Cross-Functional Collaboration: Partner with Growth, Product, and Marketing leaders to align creative strategy with company priorities and fan insights.
• Agency & Production Oversight: Manage relationships with agencies and production partners, ensuring world-class work across channels, including TV and long-form video.
• Experimentation & Insights: Drive a test-and-learn culture for creative, using data and performance insights to refine storytelling and optimize impact.
• AI Curiosity & Deployment: Explore, test, and responsibly deploy AI tools to augment creative development and operations — ensuring AI enhances originality and efficiency while safeguarding brand trust.
• Team Leadership: Build, mentor, and inspire a high-performing creative team passionate about live events and pushing boundaries.

VP, Creative

• Build and maintain Golang microservices that support inventory ingestion, ordering and fulfillment, and third-party integrations.
• Contribute to the design and development of backend features with guidance from senior team members.
• Write well-tested, maintainable, and observable code.
• Support and improve internal and external APIs that power the Gametime platform.
• Collaborate closely with Product, Design, and Data teams to deliver technical solutions aligned with user and business goals.
• Participate in team rituals including code reviews, sprint planning, and technical discussions.
• Learn and apply best practices in backend development, CI/CD, and system reliability.
• Contribute to a culture of inclusion, technical curiosity, and continuous improvement.
• Bonus: Explore ways to integrate AI-powered tools into backend workflows and development practices.

Backend Software Engineer

Creative Strategist

• Own the end-to-end creative strategy for performance marketing campaigns, ensuring alignment with campaign objectives, lifecycle stages, and audience segments.
• Translate performance data, user insights, and cultural trends into structured briefs, test hypotheses, and creative concepts.
• Manage the full creative lifecycle—from ideation and briefing to production, testing, iteration, and reporting.
• Monitor platform, competitor, and cultural trends to surface insights that inform hooks, narratives, and creative formats.
• Design and execute structured creative experiments that optimize for early-funnel performance metrics like CTR, IPM, and CVR.
• Collaborate cross-functionally with Growth, Lifecycle, Brand, and Creative teams to align on creative direction and campaign goals.
• Partner with in-house and external creative production teams, including UGC and influencer partners, to bring concepts to life.
• Streamline creative workflows, leverage automation and AI-assisted tools, and implement scalable systems to increase production efficiency.
• Uphold brand integrity while pushing creative boundaries to drive performance.

Performance Marketing Creative Strategist

Analytics Engineer

• Collaborate with Data Platform Team to design and implement an end-to-end real-time, AI-ready architecture
• Define and operationalize a best-in-class Analytics Data Layer (ADL) integrating marketing, product, finance, and customer experience datasets
• Implement high-fidelity architecture using tools like dbt, Sigma, and Snowflake to ensure high-frequency, low-latency data availability
• Own and drive governance framework across all modeled data assets ensuring consistency, accuracy, and security
• Codify standards for testing, documentation, and access using dbt and CI/CD pipelines
• Architect systems to support self-service analytics for analysts, operators, product managers, and AI agents
• Partner with analytics, product, and ML teams to provide structured and reusable data products
• Leverage visualization tools (Sigma, Looker, Tableau) to expose curated metrics and diagnostics
• Lead and grow a team of analytics engineers and data modelers; document, mentor, and share best practices
• Collaborate with ML Engineering, Backend, Analytics, and Finance to align data strategy with business goals

Director of Analytics Engineering

Manager

• Maintain and evolve Gametime’s compensation philosophy and structure in collaboration with Finance
• Partner with Finance on compensation modeling and forecasting to support headcount planning and budgeting
• Analyze market trends and benchmarks to ensure competitive and equitable pay practices
• Advise People Business Partners and leaders on compensation decisions
• Manage and administer equity programs (e.g., RSUs, stock options); collaborate with Finance and Legal on reporting and modeling
• Design, manage, and evolve employee benefits programs, including self-funded medical plans, HSA/FSA, dental, vision, life insurance, 401(k), and wellness initiatives
• Monitor claims data, cost trends, and plan performance; lead annual plan design and renewal processes
• Build and support open-enrollment processes in ADP; manage relationships with brokers, TPAs, and vendors
• Serve as strategic liaison between Finance and People teams on headcount planning, total rewards spend, and workforce ROI
• Ensure total rewards compliance with federal, state, and local regulations and optimize HR systems for tracking and reporting
• Communicate and educate employees on rewards programs; create resources and campaigns to support awareness and utilization
• Use generative AI and automation to design, analyze, and communicate Total Rewards programs with governance