Customer Support

• Support key employee life cycle processes such as data management, time and expense management, transfers, change requests, employment certification, IT and Finance level 1 support
• Prepare global HR documentation, i.e. employment contracts, employment contract amendments, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides, resignation letters
• Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
• Benefits administration on behalf of customers & professionals
• Serve as the first point of contact for professionals on any HR, IT, or Finance related inquiries
• Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, phone and other means of communication)
• Communicate and liaise with G-P partners/vendors, including insurance vendors, local service providers, pension providers
• Coordinate with internal Centers of Excellence including IT, Finance, Payroll, Billing, Customer Success Manager, and Sales Support
• Coordinate with external stakeholders including Regional local service provider (LSP) and Local Payroll provider (LPP)
• Assist with payroll preparation by providing relevant data, like absences, bonus and leaves
• Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
• Participate in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date & support with company-wide initiatives and projects

Support Specialist

Social Media Manager

About Us: Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities.
About The Position: G-P is seeking a social savvy experienced executive communications professional to join the Communications team on a contract basis, owning the day-to-day executive social media program. This individual will be a content creator, adept at writing at a senior leadership level, as well as partnering with senior leadership to align on their style and content preferences.
Responsibilities: Be responsible for writing weekly LinkedIn content for 16 members of the senior leadership team
Meet directly with 16 members of the senior leadership team to refine their voice and develop a sustainable weekly process to source relevant topics for weekly posts
Leverage Canva for any visual/creative needs for the posts
Enhance the reputation of G-P’s leaders by optimizing their LinkedIn profiles, writing high impact content and amplifying their expertise
In partnership with a Communications Specialist, develop and distribute a list of weekly topics, assets and content that the broader leadership team can leverage for writing their own LinkedIn posts
Monitor industry trends and events to inform and refine G-P's thought leadership approach
In collaboration with the Communications and Social Media team, write social media posts for the identified senior leadership team members for all major company announcements
Partner with the Social Media team to ensure appropriate tracking is utilized in posts for measurement and reporting

Executive Social Media Content Lead

Product Operations

• Establish an end-to-end, AI-first Software Development Lifecycle (SDLC).
• Partner with product, architecture, and engineering managers to align requirements with operational processes and manage the product feedback funnel using AI.
• Deploy AI-powered tools for identifying test case scenarios and predicting potential defects; capture end-user feedback through intelligent systems.
• Architect AI-driven workflows for process creation, updates, training, and communication to enable GTM readiness and operational efficiency.
• Use AI to establish benchmarks for success metrics and evolve data practices; measure and surface data about the product development process to improve delivery.
• Serve as Subject Matter Expert on intersection of AI and product operations; champion AI literacy across organization.

Senior Product Operations Manager, AI/SDLC

Business Development Rep

Business Development Representative

Full-stack Engineer

• Drive 0→1 product development — from raw idea to prototype to shipped product.
• Own discovery & execution — talk to users, frame problems, define MVPs, and iterate.
• Design with taste — wireframe, prototype, and craft thoughtful user flows (Figma or similar).
• Build full stack applications — end-to-end features ( frontend, backend, integrations ) that bring ideas to life.
• Lead without a title — rally teammates, push projects forward, and step into leadership moments when momentum requires it.
• Bias for action — validate by building, not just talking.

Product Engineer II

• Product Development & Delivery: You'll partner with product and engineering managers to align requirements with operational processes. You'll also support the business testing of product changes, identifying test case scenarios, capturing end-user feedback, and ensuring changes are ready for production. Managing the product feedback funnel, assisting in its qualification and quantification, and ensuring cross-functional coordination for efficient product understanding and adoption will also be key.
• Operational Excellence & Go-To-Market (GTM): You'll be a key enabler of Go-To-Market readiness for new product releases through process creation, updates, comprehensive training, and clear communication. A core part of your role will be to identify and implement opportunities to increase operational efficiency across our HR tech stack.
• Data Analysis & Performance Measurement: You'll establish benchmarks for quantitative data to facilitate success metrics and measure, surface, and distribute both quantitative and qualitative data about the product and user experience.
• Subject Matter Expertise: You'll continually strive to become a Subject Matter Expert, staying ahead of trends and best practices in HR technology.