G Adventures

Account Executive

• Reach monthly sales targets while driving exceptional customer service KPIs
• Work with both speed and efficiency while consistently displaying compassion and care in every interaction
• Handle any booking issues calmly and with empathy
• Differentiate your service to provide a uniquely G experience for our travellers
• Connect with our prospective travellers both over the phone and via email
• Ask the right questions to ascertain the needs of each unique traveller
• Recommend and sell the right trip for the traveller based on their needs including any extra services that may enhance their experience.
• Ensure the use of correct booking processes and procedures to minimize risk and reduce error rates
• Act at all times with the purpose of providing a life changing experience
• Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values.
• Make meaningful connections with both the global team (including over 100 GCOs) but also your travellers.

Travel Contact Centre Sales Consultant, French Speaking

Travel Contact Centre Sales Consultant

Sales

• Develop and maintain relationships and accounts with travel agencies, tour operators and online travel platforms in Northern Germany and Northern Europe.
• Create a business plan to achieve monthly and quarterly targets including growing existing accounts and prospecting new opportunities
• Provide exceptional customer service in every situation
• Provide training on all of G Adventures’ Product
• Work with both speed and efficiency while consistently displaying compassion and care in every interaction
• Handle any booking issues calmly and with empathy
• Differentiate your service to provide a uniquely G Adventures experience for our agents
• Connect with our agency partners in person, over the phone, via Zoom and email
• Attend partner conferences and training events
• Support direct marketing initiatives and consumer shows
• Ask the right questions to ascertain the needs of each unique agency
• Recommend and sell the right trip for the agencies traveller based on their needs
• Hold regular training sessions to ensure your agents are up to date with G Adventures product
• Present G Adventures product to groups of agents and/or clients from 4 to 100+
• Organise and stick to a strategic call plan, ensuring agents are visited as frequently as they require
• Ensure accuracy in recording all sales visits in Salesforce
• Maintain superior knowledge of all G Adventures product and changes
• Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values.
• Be the first point problem solver for any of your agent’s bookings
• Creating succinct marketing plans with partners to drive enquires and conversion
• Create a digital roadmap to ensure prominence of G Adventures product on agents social, website and digital platforms

Travel Contact Centre Sales Consultant, French Speaking

Travel Contact Centre Sales Consultant

Regional Sales Manager – Northern Germany, Northern Europe