Travel Contact Centre Sales Consultant

G Adventures

Sales catalyst connecting travellers and agency partners with the right trips for their unique needs. Working with a passionate, talented team at G Adventures helping to change lives through travel.

Posted 7/30/2026full-timeRemote • 🇨🇦 CanadaJunior💰 CA$39,000 - CA$41,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer service and sales skills, with a strong ability to connect with travelers and recommend tailored travel experiences. Proficient in using GDS systems and navigating various computer systems efficiently while embodying the core values of G Adventures.

Highest-signal resume keywords

Front-Line Sales ExperienceExceptional Customer Service SkillsGDS System Experience (Amadeus)Problem Solving SkillsGeographical Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales SkillsBooking ProcessesComplaint ResolutionTravel ExperienceComputer System Navigation

Soft Skills

EmpathyCommunication SkillsTeam CollaborationFlexibilityEnergy

Tools & Technologies

GDS SystemAmadeus

Industry Keywords

Customer Service KPIsRevenue TargetsTravel IndustryG Adventures Core ValuesGlobal Team Collaboration

About the role

Key responsibilities & impact

Reach monthly sales targets while driving exceptional customer service KPIs
Work with both speed and efficiency while consistently displaying compassion and care in every interaction
Handle any booking issues calmly and with empathy
Differentiate your service to provide a uniquely G experience for our travellers
Connect with our prospective travellers both over the phone and via email
Ask the right questions to ascertain the needs of each unique traveller
Recommend and sell the right trip for the traveller based on their needs including any extra services that may enhance their experience.
Ensure the use of correct booking processes and procedures to minimize risk and reduce error rates
Act at all times with the purpose of providing a life changing experience
Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values.
Make meaningful connections with both the global team (including over 100 GCOs) but also your travellers.

Requirements

What you’ll need

Minimum 1 year front-line sales experience, motivated by revenue targets and service KPIs
A love of sales and travel
Experience using a GDS system, preferably Amadeus
Superior selling skills & exceptional customer service skills are required
Excellent verbal & written communication skills
Problem solving/complaint resolution skills
Extensive geographical knowledge & travel experience
Flexible and energetic, with the ability to work independently as well as in a team environment
Ability to work varying shifts and weekends as required
Ability to navigate and use a variety of computer systems confidently with speed and efficiency
Understanding of, and identification with, G Adventures’ Core Values
Enjoy being a part of a global team

Benefits

Comp & perks

Competitive Total Rewards Package, including exclusive travel perks!
Additional days off, including on your birthday!
Vacation time for you to recharge
Enhanced Parental Leave
Meaningful Employee Recognition Program
Learning and Growth Opportunities
Employee Resource Groups *Applicable based on location*