Fyxer AI

Affiliate Manager

• Own end-to-end recruitment process for AEs, SDRs, and Solutions Engineers
• Build creative sourcing strategies for competitive talent
• Manage pipeline to scale the US team rapidly
• Work closely with CRO and CCO for feedback and calibration

Talent Partner

Copywriter

• Writing and refining UX copy across the core product ( including onboarding, empty states, tooltips, settings, modals, and error states) using clear, minimal language that guides users without over-explaining
• Establishing and maintaining consistent voice and terminology across the platform
• Making deliberate language choices that guide users without overwhelming them
• Improving existing copy to make flows clearer, calmer, and more intuitive (vs net-new marketing language)

Freelance UX Copywriter

Frontend Engineer

• Own the development of new marketing pages and features
• Collaborate with our brand and growth teams
• Work independently within our existing design system
• Flex schedule, mostly remote with at least 1 office day London office days

Frontend Developer – Contract

Product Designer

• Execute & Iterate: Take our world-class brand identity and apply it to complex product flows.
• User-Centric Ownership: Own the research process for your features.
• Collaborative Building: Partner directly with Product Engineers.
• Maintain Excellence: Ensure the 'Instant Usability' of our web app, design system, and mobile web experience stays at the highest level.

Lead Product Designer – UX/UI

Customer Success Manager

• Own onboarding end-to-end for this segment, making sure customers activate fast and get value early
• Run structured launch sessions with admins and champions, tied to clear objectives
• Spot expansion signals early
• Own a large portfolio of SMB accounts and be accountable for their health, renewal readiness, and growth
• Stay ahead of renewals by mapping value milestones to timelines and calling risks early
• Run clean save plans when needed, and make sure customers feel supported
• Grow accounts through value: usage patterns, outcomes achieved, and the next logical steps
• Default to using our existing playbooks, assets, and self-serve content, then make them better as you learn what lands
• Work with Digital to build and run 1:many programs that move cohorts efficiently
• Test, measure, and iterate on programs and playbooks based on clear success metrics
• Feed the loop: share customer feedback with Product and help evolve the CS tooling/workflows that make this segment scale

Scaled Customer Success Manager

Account Manager

• Drive Retention & Expansion Across Strategic Accounts
• Own a portfolio of high-potential, multi-segment customers (enterprise and high-growth startups).
• Manage the full renewal and plan-for-expansion cycle.
• Build strong, multi-threaded relationships across customer teams.
• Surface and close commercial opportunities through value-driven conversations.
• Build the Foundations of Account Management at Fyxer AI
• Develop scalable, repeatable playbooks that leverage AI insights to drive implementation, renewal, and expansion.
• Help shape our GTM tech stack — choosing and implementing the right tools for scale.
• Define and refine KPIs, dashboards, and success metrics that matter most.
• Be a Strategic Partner to Product, Sales & Leadership
• Translate customer insights into product feedback and roadmap input.
• Collaborate with Sales on account strategy and pre-to-post handoffs.
• Bring a commercial lens to everything — account work should drive revenue.

Senior Account Manager

Account Executive

• Run discovery calls, lead trials, and guide prospects through to conversion
• Multi-thread across teams and decision-makers to drive alignment and close deals
• Manage a high-velocity pipeline of inbound and product-driven opportunities
• Identify expansion opportunities within existing accounts and engage the right stakeholders
• Partner with Marketing, RevOps, and Customer Success to improve trial conversion and deal velocity
• Share feedback with Product to improve how we sell and how customers experience Fyxer