Futuro Health

Program and Relationship Manager

Futuro Health

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $73,000 - $80,000 per year

Job Level

SeniorLead

About the role

  • Lead planning and execution of HealthNet externship and CDA CHW integration activities, ensuring alignment with project goals, timelines, and deliverables.
  • Identify local workforce needs and build partnerships with healthcare, behavioral health, and aging services organizations to advance program implementation.
  • Coordinate with Futuro Health internal teams to design materials, workflows, and resources that support effective delivery.
  • Organize and facilitate partner meetings, training sessions, and community events.
  • Travel to provider and partner sites across California as needed.
  • Maintain and monitor project workplans, deliverables, and metrics across both initiatives.
  • Manage accurate records, including scholar participation data, provider engagement, CHW integration milestones, and financial expenditures.
  • Prepare and present reports and updates for funders, institutional leadership, and community stakeholders.
  • Provide ongoing communication and feedback loops with Futuro Health leadership to inform decision-making.
  • Develop and sustain strong relationships with healthcare providers, AAAs/ADRCs, funders, and education partners.
  • Collaborate with providers on externship readiness, preceptor training, and participant support.
  • Facilitate collaboration among CDA partners to co-develop job descriptions, workflows, documentation standards, and billing strategies for CHWs/NWD Navigators.
  • Represent Futuro Health in external meetings, sharing lessons learned and best practices.
  • Oversee externship partnerships, ensuring providers and scholars are supported through enrollment, training, and placement.
  • Coordinate delivery of CDA CHW training and technical assistance, including supervisor coaching and peer learning.
  • Partner with Scholar Support and Externship-to-Employment teams to align scholar success strategies.
  • Collect and analyze program data to measure outcomes, including externship completion, employment placement, CHW integration, and billing sustainability.
  • Implement monitoring systems to ensure progress and compliance with funder requirements.
  • Prepare evaluation reports highlighting outcomes, challenges, and continuous improvement opportunities.
  • Collaborate with Futuro Health’s data and evaluation teams to ensure accurate, timely reporting.
  • Monitor project expenditures, ensuring alignment with grant budgets and institutional policies.
  • Contribute to cost models and sustainability plans for both externship and CHW integration initiatives.
  • Assist with preparation of financial documentation for funders.
  • Identify opportunities to strengthen program design and execution across both initiatives.
  • Apply best practices in workforce development, training delivery, and healthcare/aging services integration.
  • Support the evolution of scalable, sustainable models for externships and CHW workforce pathways.

Requirements

  • 7+ years of progressive experience in healthcare, aging services, workforce development, community health, or program management.
  • Proven success in leading externship programs, clinical training, or community health workforce integration initiatives with measurable outcomes.
  • Strong understanding of healthcare provider operations, aging services (e.g., AAAs/ADRCs), and Medi-Cal/Medicare billing and service delivery.
  • Demonstrated ability to manage complex, multi-stakeholder projects on tight timelines.
  • Excellent communication, facilitation, and relationship-building skills across diverse stakeholders, including providers, funders, education partners, and community organizations.
  • High proficiency with office and project management tools (e.g., Microsoft Office, SharePoint, Teams, CRMs, project trackers).
  • Adaptable, detail-oriented, and solutions-focused, with a continuous improvement mindset and ability to thrive in a fast-paced, grant-funded environment.
  • Willingness to travel across California to support on-site implementation.