Fresha

Sales Specialist – Account Growth, Italian Speaking

Fresha

full-time

Posted on:

Location Type: Office

Location: Madrid • 🇪🇸 Spain

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Job Level

Mid-LevelSenior

About the role

  • Reporting directly to the Account Manager Team Lead and accountable for building relationships and driving monetisation of the Fresha platform
  • Meet key performance indicators on monetisation and revenue growth by proactively engaging with and educating Partners on the value of Fresha
  • Proactively introduce, educate and convert Partners onto Fresha’s payments solution
  • Optimise listing content and availability competitiveness on the marketplace to maximise conversions
  • Serve as a dedicated advisor for a pool of Partner accounts, advising on product selection and assisting on product adoption journey
  • Ensure a strong Partner Experience through video meetings and effective communication of Fresha features and benefits
  • Build internal relationships with Sales and Onboarding teams to ensure smooth transition and handover of Partners
  • Collaborate with Product teams to provide product feedback to help enhance future releases
  • Use consultative sales techniques to understand customer needs and upsell and cross-sell the Fresha Platform
  • Work autonomously in a fast-paced, changing environment and make an impact

Requirements

  • 3+ Years experience in effectively delivering commercial outcomes from a previous Account Management role
  • Demonstrated ability to effectively close deals, negotiate, and convert opportunities
  • Shown to be commercially motivated with an ability to adapt and achieve targets
  • Proven experience in using and analysing data and reporting effectively to improve commercial outcomes
  • Naturally proactive and inquisitive, with a desire to consistently learn and improve
  • Previous experience in an outbound call environment or a related sales position preferred
  • Excellent and proven written, verbal and presentation skills
  • Creative thinking and problem-solving mindset
  • Relationship Building - hunter and relationship builder
  • Team player comfortable assisting the team when required
  • Self-starter with a proactive approach
  • Italian-speaking (role title indicates Italian Speaking)
  • (Added bonus) Fluency in English and Italian
  • (Added bonus) Experience within the beauty and wellness industry
Benefits
  • Inclusive workforce
  • Fair consideration for employment
  • Non-discrimination based on legally protected characteristics
  • Accessibility support during interview and after joining

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementdata analysisconsultative salesnegotiationdeal closingcommercial outcomesproduct adoptionupsellingcross-sellingperformance indicators
Soft skills
relationship buildingcommunicationcreative thinkingproblem-solvingteam playerself-starterproactiveadaptabilityinquisitivepresentation skills
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