Customer Care Specialist
Veracyte, Inc.
Customer Care Liaison
Fresenius Medical Care
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Texas • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Process received orders in a timely manner; ensuring data accuracy and integrity
- Maintain detailed data in the applicable system(s); monitoring account activity as necessary
- Serve as the primary point of contact for healthcare providers to ensure the facilitation of diverse customer requests; collaborating with cross-divisional teams in the coordination of customer service orders in a timely and accurate manner
- Assist with various projects as assigned by direct supervisor
- Other duties as assigned
Requirements
- High School Diploma required
- 1 - 2 years' related experience
- Good computer skills with demonstrated proficiency in word processing, spreadsheet and email applications
- Detail oriented with strong analytical and organizational skills
- Adaptable to fast-paced environment with the ability to multitask concurrent priorities in an organized manner
- Great interpersonal skills with the ability to work cohesively within a team environment
- Strong customer service skills with a positive, enthusiastic and energetic attitude
- Great oral and written communication skills to effectively communicate with all levels of management
Benefits
- N/A 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data accuracydata integrityanalytical skillsorganizational skillsmultitasking
Soft skills
interpersonal skillscustomer service skillsoral communicationwritten communicationteam collaborationadaptabilitydetail oriented
Certifications
High School Diploma
