Freestar

Accountant

• Reporting to the Financial Controller, our Accountant will assist the Freestar team in preparing, reviewing and maintaining financial transactions, documents and reports.
• In this role, you have a unique opportunity to impact our client experience by ensuring our stakeholders, including publishers, vendors, and fellow employees receive timely and trustworthy information.
• As part of the Finance and Accounting team, you will provide a clear picture of the Company’s financial position and performance to enable decisions which inform the Company’s future decisions.
• Full-cycle accounting, including
• Preparing and potential review of journal entries
• Processing transactions (e.g., A/R, A/P)
• Reconciling balance sheet accounts and maintaining supporting schedules
• Devising methodologies to estimate accrued liabilities
• Researching accounting standards to propose accounting treatments as the need arises
• Verifying the accuracy of publisher payments
• Leading outstanding receivable collection efforts
• Maintaining clearly documented working papers and support for ledger accounts utilizing team systems and protocols.
• Working with multiple internal teams to analyze, maintain and balance complex spreadsheets
• Preparing and reviewing monthly financial statements to ensure timely and accurate reporting
• Acting as a primary point of contact on requests and questions from tax and audit teams to facilitate financial statement audit and tax filings

Customer Success Manager

• Have a firm grasp of each publisher's business, including their main KPIs, competitive standing, performance initiatives, and industry needs
• Maintain daily and weekly contact with clients to foster the publisher relationship, building a strong rapport and ensuring clear performance strategies are being met
• Lead both client-facing and internal calls, including, but not limited to, business reviews
• Liaise between our clients and internal teams on a daily basis. Be the face and voice of Freestar, responding to clients via phone, email, and Slack
• Monitor site performance, offering optimization ideas
• Serves as a support system between the technical team and the publisher, using data to proactively diagnose, troubleshoot, and resolve anomalies
• Pitch and upsell new products that will have a positive impact on our publishers' performance and overall business. While this is not a sales role, you will still need to be comfortable in offering our publishers all of the Freestar solutions that make sense for their needs. We are revenue experts, so if there is room for growth, our clients expect to hear those ideas from us
• Act as an expert for both Freestar products and industry trends, providing guidance, support, and education to our publishers, with the ability to explain complex technical concepts in simple terms for clients and stakeholders with varying levels of expertise
• Generate new business from current publishers by solidifying our reputation in the marketplace and fostering a strong referral network
• Handle delicate situations that have been escalated and require a high level of skill and temperament to defuse and resolve
• Elevate the skill set of the Customer Success team by sharing industry knowledge, promoting a culture of learning, and discussing best practices

Customer Success Manager – Ad Tech Experience Required

Data Analyst

• Identify, analyze, and interpret trends in complex data sets to maximize publisher yield.
• Extract and analyze bidstream and auction data to surface trends, anomalies, and optimization opportunities. Provide recommended changes to enhance bidding dynamics and yield outcomes.
• Develop and maintain analytic monitoring and alerting systems for yield management, ensuring rapid identification and diagnosis of revenue-affecting issues and performance drops.
• Produce data-driven summaries and actionable insights for internal teams and executives, ensuring technical accuracy and clear communication for a range of technical and non-technical stakeholders.
• Support Yield Managers and Publishers in implementing data-driven best practices and monetization strategies.
• Monitor macro and micro trends, providing proactive alerting on network or site-level issues and tracking key KPIs (ie fill rate, eCPM, revenue, latency, viewability).
• Investigate and respond to technical or operational issues to maximize yield without compromising user experience, site speed, or ad quality.
• Build and maintain AB testing frameworks, reporting, and result interpretation.
• Perform root cause analysis for data or ad-serving problems; provide technical QA for new publisher onboarding, AB tests, product launches, and engineering initiatives.
• Act as a subject matter expert for Freestar data capabilities. Support data integrity projects.
• Project manage yield and data initiatives from planning through successful implementation, ensuring clarity, accountability, and effective communication. Collaborate cross-functionally with Business Intelligence, Product, Engineering, Customer Success, Business Development, and Demand.
• Stay up-to-date on industry trends and emerging yield opportunities; recommend and pilot innovative monetization solutions.

Junior Yield Data Analyst – Ad Tech Experience Required

Manager

• Own the Ad Quality Queue: Manage ad quality tickets as they come in through Zendesk. Monitor, triage, and assign the support ticket requests. This role will require you to troubleshoot ad quality issues and coordinate with our internal teams to delegate or escalate as needed.
• Be the Technical Expert: Become the internal Subject Matter Expert for ad quality, providing guidance and support to others working on tricky cases. Understand at a technical level what contributes to ad quality issues, in order to troubleshoot and find solutions.
• Apply Strategic Problem Solving & Ownership: Maintain an overarching view of issues that apply to multiple publishers. While the day-to-day will require ticket support, your highest impact will come when you move beyond handling single tickets to recognizing serious, broad problems that impact multiple publishers and require coordinating efforts across teams for a holistic and efficient solution.
• Take Charge of Vendor Relationship Management: Act as a Subject Matter Expert and primary contact with the ad quality vendor, such as Confiant or Media Trust, after an initial training period.
• Lead Project and Process Development: Take ownership of tasks beyond standard daily responsibilities and provide strategic recommendations to the department. Develop systems to monitor key metrics—like setting up alerts for specific block rate thresholds—and demonstrate ownership by creatively solving problems and implementing effective solutions.

Senior Demand Support Manager – Ad Tech Experience Required

Yield Data Analyst – Ad Tech Experience Required

Content Marketing Manager

• Develop and execute a comprehensive social media and content strategy across relevant platforms (e.g., LinkedIn, YouTube, blog posts, website copy, and newsletters) to increase brand awareness and engagement.
• Maintain a consistent tone of voice and ensure content aligns with brand, product, and corporate messaging.
• Manage the content calendar and coordinate with internal stakeholders for timely publishing and amplification.
• Measure content performance and optimize based on engagement metrics and audience insights.
• Implement SEO best practices in all content creation to maximize organic reach and search engine visibility.
• Create design work for social graphics, sales collateral, infographics, and event materials using tools like Canva, Figma, or Adobe Creative Suite and ensure a cohesive and professional brand image across all materials.
• Collaborate with external designers or agencies for larger design projects as needed.
• Ensure all visuals meet brand standards and enhance content storytelling.
• Develop clear, compelling product positioning and messaging that differentiate our solutions in the ad tech marketplace.
• Create and update sales enablement materials, including one-sheets, pitch decks, and case studies.
• Support go-to-market initiatives by collaborating with Sales and Product Marketing leadership to strengthen messaging, highlight key features, and amplify strategic partnerships.
• Support industry event participation by preparing messaging, content, and collateral.

Marketing Manager, Content & Product Marketing, Ad Tech

Data Scientist

• Analyze large-scale eventstream and auction data to uncover trends, anomalies, and optimization opportunities.
• Design, test, and implement data-driven strategies for improving publisher yield, bidding dynamics, and revenue outcomes.
• Build and maintain monitoring and alerting for performance and diagnostic issues.
• Lead automating systems and data processes.
• Support A/B testing frameworks as needed.
• Develop predictive models and algorithms to forecast key metrics.
• Translate complex analyses into clear, actionable insights for technical and non-technical stakeholders.
• Collaborate cross-functionally with Engineering, Product, Business Intelligence, Yield Management, and Customer Success teams.
• Conduct root cause analyses for data quality, ad-serving, or system issues, ensuring data integrity and reliable reporting.
• Stay current on industry innovations and apply advanced analytics or machine learning techniques to test new monetization strategies.

Yield Data Scientist – Ad Tech Experience Required

Product Marketing

• Reporting to the CEO; lead strategy, positioning, messaging, and execution of go-to-market plans.
• Create, execute, and fully own our marketing plan to drive Frestar’s aggressive growth and market leadership.
• Own demand generation to drive qualified inbound leads and engage at all stages of the sales process.
• Collaborate closely with the Business Development team, CRO, and CEO to support sales and accelerate revenue growth.
• Oversee comprehensive marketing strategies, public relations, webinars, events, and promotional materials.
• Oversee the daily workflow of the marketing department and manage employees, contractors, and vendors as a player/coach.
• Analyze target market information and prepare/execute advertising campaigns based on market research.
• Produce digital and print promotional and communication materials from concept to completion, ensuring unified company image.
• Plan, prepare, and distribute original promotional content including articles, press releases, email, blog, and social media.
• Promote and report on corporate milestones, special events, and company activities.
• Perform other related duties as assigned.

Senior Director, Product Marketing – Ad Tech

• Identify, analyze, and interpret trends in complex data sets to maximize publisher yield.
• Extract and analyze bidstream and auction data to surface trends, anomalies, and optimization opportunities; provide recommended changes to enhance bidding dynamics and yield outcomes.
• Develop and maintain analytic monitoring and alerting systems for yield management; ensure rapid identification and diagnosis of revenue-affecting issues and performance drops.
• Produce data-driven summaries and actionable insights for internal teams and executives; communicate technical accuracy for varied stakeholders.
• Support Yield Managers and Publishers in implementing data-driven best practices and monetization strategies.
• Monitor macro and micro trends; provide proactive alerting on network or site-level issues and track key KPIs (fill rate, eCPM, revenue, latency, viewability).
• Investigate and respond to technical or operational issues to maximize yield without compromising user experience, site speed, or ad quality.
• Build and maintain AB testing frameworks, reporting, and result interpretation.
• Perform root cause analysis for data or ad-serving problems; provide technical QA for new publisher onboarding, AB tests, product launches, and engineering initiatives.
• Act as a subject matter expert for Freestar data capabilities and support data integrity projects.
• Project manage yield and data initiatives from planning through implementation; collaborate cross-functionally with Business Intelligence, Product, Engineering, Customer Success, Business Development, and Demand.
• Stay up-to-date on industry trends and recommend and pilot innovative monetization solutions.

Data Analyst, Ad Tech

Support Engineer

• Troubleshoot and adjust live ads on new publisher websites
• For existing clients, review ads and look for ways to improve and optimize code; read and provide feedback on JavaScript and CSS
• Act as a Subject Matter Expert: regularly manage projects and keep the team abreast of industry movement in your assigned subject
• Report to the Associate Director, Support Engineering and maintain composure during high-pressure "fire drills"

Publisher Support Engineer

• Report to the Associate Director, Support Engineering and troubleshoot, optimize, and improve live ads on publishers’ websites.
• Lead the troubleshooting and adjustment of live ads on new and existing publisher websites, writing unique JavaScript and CSS solutions where needed.
• Serve as a proactive contributor and problem solver within the operations team, maintaining composure in high-stakes situations.
• Act as a Subject Matter Expert, managing complex projects from start to finish with minimal supervision and keeping the team informed.
• Function as a key communication point, interacting with internal teams and external clients to resolve issues and drive solutions.
• Take full ownership of projects and new publisher onboarding, ensuring completion and alignment with objectives.

Freestar

Accountant

Customer Success Manager – Ad Tech Experience Required

Junior Yield Data Analyst – Ad Tech Experience Required

Junior Yield Data Analyst – Ad Tech Experience Required

Senior Demand Support Manager – Ad Tech Experience Required

Yield Data Analyst – Ad Tech Experience Required

Marketing Manager, Content & Product Marketing, Ad Tech

Yield Data Scientist – Ad Tech Experience Required

Senior Director, Product Marketing – Ad Tech

Data Analyst, Ad Tech

Publisher Support Engineer

Senior Publisher Support Engineer

Yield Analyst- Ad Tech experience required!