Business Development Representative, German Speaker
Secure it Securities Corp
Partner Support Specialist
FreedomPay
full-time
Posted on:
Origin: • 🇺🇸 United States • Pennsylvania
Visit company websiteJob Level
JuniorMid-Level
About the role
- Maintain timely communications and updates with partners and clients via Zendesk
- Manage onboarding tasks, hardware requirements, supply chain coordination, and implementation scheduling through a centralized support queue
- Assess partner needs through weekly calls and daily email correspondence
- Ensure partner and client satisfaction through follow-up, responsiveness, and thorough communication
- Manage partner expectations across all aspects of the relationship and client life cycle
- Manage multiple partners and projects/tasks simultaneously
- Communicate with all levels of the organization (Executive team, IT, Sales, Marketing, Operations, Finance)
- Work in an entrepreneurial environment both in a team and individually
- Learn technical details of the platform and how partners use services
- Support broader team initiatives and take on additional tasks as needed
Requirements
- Bachelor's degree preferred
- 2 - 4 years of relevant work experience
- Strong instincts and decision-making skills
- High level of written and verbal communication skills
- Understand and values the confidentiality of the client meetings and contract information
- Strong organizational skills and ability to work both independently and collaboratively
- Self-starter with a proactive approach to learning and task ownership
- Excellent multi-tasking skills in a fast-paced environment
- Proficient in Microsoft Office, Zendesk, and other relevant tools
- Ability to be in the Philadelphia office at least 2 days per week
- Must be able to pass a background check and a credit check
