Freed

People Operations

• Lead, manage and coach the existing Talent Acquisition team and Workplace Manager
• Own and scale Freed’s talent acquisition strategy and engine with the head of talent
• Define, implement and execute compensation, onboarding, promotion, and performance management frameworks
• Build programs that foster employee engagement, culture, and retention
• Partner with leadership on org design, workforce planning, and leadership development
• Ensure compliance with HR, labor, and privacy regulations across U.S. states and support eventual international expansion
• Build the HR tech stack infrastructure and an AI-focused people team to support efficient and scalable people operations
• Oversee the full employee lifecycle (talent acquisition, onboarding, performance management, compensation philosophy, employee engagement, learning & development)
• Report to the VP of Finance & Ops and help scale the company from ~60 to 160+ employees while preserving company culture

Head of People

Product Manager

• Own the end-to-end product lifecycle for key features - from discovery through execution
• Find deep insights from data and clinician research to inform priorities and requirements
• Translate clinician needs into elegant, practical, and simple product solutions
• Partner with engineering, design, and analytics to build and refine features clinicians love
• Lead development of core product features that clinicians rely on every day

Marketing

• Plan, budget, and execute a wide range of offline marketing initiatives including audio/podcasts, television, out-of-home advertising, print ads, and sponsorships.
• Plan and execute events and sponsorships, including industry conferences in partnership with B2B marketing leader.
• Execute targeted direct mail campaigns (brochures, flyers, items, swag).
• Develop and run experiential marketing experiments and creative, cost-effective offline campaigns.
• Work closely with sales, product, and design teams to ensure alignment with business objectives.
• Monitor KPIs, analyze campaign data, and optimize future campaigns.
• Stay informed about offline marketing best practices and technologies.
• Identify and track competitive marketing to understand opportunities for experimentation.

Offline Marketing Manager

Product Designer

• Doctors are overworked, burnt out, and are quitting in masses; Freed combines clinician love with AI to create products that make clinicians happier
• First product: an AI scribe that automates medical documentation
• Since May 2023: acquired 20,000 paying clinicians; generated 70,000 patient notes daily and over 2 million monthly
• Backed by Sequoia Capital and other VCs; expanding product offering (patient-facing assistants, patient insights, EHR integrations)
• Office in San Francisco with a hybrid schedule (teams come together three days a week)
• Role: Lead design for core product areas, own end-to-end user experience, partner with engineering/product/design, and help evolve MVPs into polished, scalable products rooted in clinician needs

Freed

Head of People

Product Manager

Offline Marketing Manager

Senior Product Designer

Product Manager, Growth