Foundation

Auditor

• Performs comprehensive audits and monitoring of City of Hope Investigator-initiated clinical trials conducted under a COH-sponsored IND or IDE and other high-risk protocols as necessary.
• Reviews internal regulatory documents, protocols, amendments, correspondence and serious adverse event reports.
• Performs extensive audits and monitoring visits to determine protocol compliance, including the consent process and eligibility criteria.
• Performs extensive review of case report forms and study data, utilizing medical records, laboratory data, transfusion services records, and any other source used to produce study data.
• Generates an audit report or monitoring report, summarizing the findings of all deviations, discrepancies, and incorrect or missing data.

Clinical Trials Monitor/Auditor

General Counsel

• Act as a strategic legal partner to HR, Compliance, Internal Audit, and other key stakeholders.
• Provide practical, business‑savvy guidance on a wide spectrum of labor and employment issues, including wage & hour, accommodations, investigations, OSHA, workers’ compensation, independent contractors, employee benefits, and traditional labor matters.
• Draft, refine, and elevate workforce policies, HR templates, employment agreements, and vendor contracts.
• Stay ahead of the curve by researching and tracking multi‑state and federal employment law developments, and translating them into clear, actionable legal opinions and presentations.
• Support traditional labor matters, including grievances and union‑related issues.
• Collaborate closely with the Deputy General Counsel and the broader legal team on cross‑functional initiatives and matters involving outside counsel.
• Lead training and education efforts on employment law updates, workforce trends, and policy changes.
• Break down complex legal concepts into clear, accessible guidance that empowers business partners to make informed, confident decisions.

Legal Counsel, Labor and Employment Law

Accountant

• Records and reports research expenditures for both internally and externally funded research projects.
• Responsible for incurring proper reimbursement on all externally funded research projects.
• Provides technical expertise and leadership to other Grant Accounting personnel.
• Ensures that Grant accounting procedures comply with A-133 regulations.
• Responsible for reconciliation and verification of NIH cash draws.
• Prepares quarterly NSF Request for Funds.
• Prepares year-end schedules required by auditors for the financial audit relating to grant accounting.
• Assists in answering questions related to grant schedules and processes.
• Calculates and prepares grant income accrual journal entry at month end.
• Acts as a resource person for operational issues within Grant accounting area.
• Prepares Financial Status Reports and various reports for government agencies as necessary.
• Prepares and answers correspondence for outside agencies and Medical Center/Beckman Research departments in relation to assigned grants.
• Ensures accuracy of, and distributes, NIH Award Notification Reports.
• Acts as grant supervisor in absence of the Grant Accounting Supervisor.
• Instructs or assigns work to accounting clerks and other employees engaged in grant or general accounting activities.
• Supervises employees directly including selection, training, performance appraisal and work allocation.
• Performs other related duties as assigned or requested.

Senior Accountant, Post Award Grant

Analyst

• Shepherd protocols through the DSMC and IRB review processes to achieve a timely outcome that is compliant with applicable regulations.
• Be responsible for managing the review of new protocols, amendments, progress reports, monitoring reports, audits, serious adverse events (SAEs), deviations, unanticipated problems and other reportable events.
• Prepare materials for committee meetings for assigned protocol submissions ensuring completeness and supplement the packets with relevant reports, e.g., SAE and deviations reports.
• As requested, assist in preparing materials for internal and external audits and accreditations and ensure assigned protocols are ready with appropriate documentation is filed, current and compliant with internal and external requirements.
• Identify areas for process improvement and efficiencies that also support regulatory compliance.
• Participate as requested in quality improvement initiatives which may include but are not limited to policy and/or procedure development or updates, electronic form revision in iRIS, workflow updates and report and dashboard enhancements to support daily operations.

Research Protocol Analyst – Data and Safety Monitoring Committee

Executive Assistant

• Responsible for coordination of activities (operations and planning)
• Ensures timely flow of information to and from the executive office
• Handles details of a highly confidential and critical nature
• Functions efficiently in a fast-paced professional environment
• Manages multiple tasks and projects
• Organizes and maintains effective administrative processes
• Coordinates and prepares presentations, reports, and correspondence

Senior Executive Assistant

Content Marketing Manager

• Collaborates with Principal Investigators and Study Teams to develop comprehensive protocol-specific content, (including but not limited to detailed delivery instructions for all required pre-medications, supportive therapy, scans, labs and investigational drugs) for assigned research studies
• Coordinates across multiple disciplines to ensure that care instructions are consistent with the scope of practice of each discipline, clear, comprehensive and in keeping with City of Hope standard operating procedure.
• Supports the efforts of all care providers to deliver quality care.
• Develops and maintains up-to-date tracking and status of all projects, from assignment through completion.
• Reviews status with management and peers as appropriate.
• Proactively communicates challenges and escalates appropriately to ensure that assigned projects are completed in a timely manner.
• Actively participates, as a member of the Clinical Research Content Office, on the development of new and efficient workflows to ensure timely delivery of content and facilitation of required validations
• Promotes collaboration and teamwork among all members of the clinical trials office and the healthcare team
• Maintains current knowledge, skills and competencies through involvement in professional continuing education activities
• Adheres to all professional and regulatory standards.
• Complies with all applicable regulations and company policies; ensures that work is performed in a safe and compliant manner; completes all required training on time and maintains proper records in accordance with SOPs and policies

Senior Protocol Content Administrator

Insurance

• Verify insurance policy benefit information for clinical trials
• Obtain authorizations/pre-certifications for services not covered by clinical trial study
• Ensure high level of customer service as a liaison between patients and support staff
• Review billing grid/budget and compile list of standard care procedures associated to research

Insurance Specialist – Clinical Trials

Director

• Lead the integration of TBM practices into annual and rolling strategic planning cycles, ensuring technology investments align with organizational goals and market dynamics.
• Shape and communicate the long-term vision for technology business management, ensuring alignment with the organization’s mission and driving continuous innovation and transformation.
• Maintain a closed-loop planning framework that connects demand intake, prioritization, and funding decisions to measurable business outcomes.
• Collaborate with ELT leaders to translate enterprise strategy into actionable functional and solution roadmaps, adjusting plans based on emerging trends and performance insights.
• Provide strategic counsel and data-driven recommendations to executive leadership on operational priorities, strategic forecasting, and planning.
• Serve as a strategic advisor to the ELT, shaping technology investment priorities and influencing enterprise planning decisions.
• Drive integration of technology strategy with business operations, ensuring alignment across planning, governance, and execution.
• Establish governance structures that enforce strategic alignment across programs, projects, and products, leveraging TBM taxonomy for consistent cost modeling and reporting.

Director, Technology Business Management

• Join the transformative team at City of Hope, where we're changing lives in the fight against cancer and diabetes
• Maximize the impact of a $500M+ technology investment portfolio
• Ensure initiatives are prioritized, funded, and executed to deliver measurable outcomes
• Drive portfolio management, benefit realization, and performance transparency across nine portfolios
• Partner with finance and other teams for capital allocation and risk mitigation
• Monitor benefit realization and provide actionable recommendations
• Lead change management initiatives for portfolio governance processes

Executive Director, Technology Portfolio Management

Operations

• Serve as the strategic liaison and operational anchor to the VP, Technology, playing a pivotal role in shaping how the Enterprise Technology Group (ETG) operates, delivers value and drives technology transformation.
• Drive alignment and execution across strategic initiatives, team priorities, and operational rhythms via the Technology Business Office.
• Partner closely with internal teams, ETG leaders, and business partners to optimize effectiveness, ensure cohesion across ETG, and foster an inclusive, engaged culture.

Technology Strategy – Operations Partner

Administration

• Coordinates and develops coverage analyses and budgets for both industry sponsored and non-industry sponsored clinical trials, along with any corresponding amendments.
• Liaises between external sponsors and COH departments to determine suitable coverage justifications and cost allocations for unique clinical trial procedures.
• Works with Principal Investigators and study teams to finalize clinical trial budgets and obtain approval of coverage analyses, budget estimates, and/or detailed budgets.
• Negotiates budgets with clinical trial sponsors to ensure optimal cost efficiency.
• Tracks data and enters, maintains, and reviews financial data from finalized clinical trial agreements and budgets into the OnCore Clinical Trial Management System (CTMS).

Budget Administrator – Clinical Trials

• Analyze all newly submitted studies to determine the need for a calendar build.
• Review and confirm all required documentation for the build has been provided.
• Analyze and process required study information from protocol documentation into OnCore.
• Build study calendars in accordance with City of Hope best practices and study team guidance and adhere to strict turnaround time for overall calendar development (new studies) and calendar updates (amendments).
• Ensure study calendar build meets the needs of all end-user stakeholders.
• Provide, as needed, rationale behind complex calendar builds.
• Partner with Protocol Content Administrators to validate draft calendar builds (new studies or amended studies) as part of the Coverage Analysis and Budgeting processes.
• Maintain familiarity with the OnCore Epic integration points.
• Provide input into the development of internal SOPs regarding data entry, general system use, and new study / amendment work-queue efficiencies.
• Work with leadership to develop and enact strategies based around continuous and quality review on work products.
• Assist Senior Manager, Clinical Research Systems with other appropriate system-based tasks as needed.
• Ensure close communication to align with institutional strategic initiatives.
• Identify and communicate important protocol and data management issues to supervisor.
• Maintain exceptional familiarity with the OnCore system.

Content Specialist – Clinical Trials

Cloud Engineer

• Provide leadership for enterprise infrastructure strategy, multi-year modernization planning, cloud transformation, and lifecycle management to ensure secure, scalable, high-availability environments that support patient care, research, and business growth.
• Lead the design, deployment, and optimization of hybrid-cloud environments (Azure, AWS, GCP, SaaS platforms), promoting automation, observability, infrastructure-as-code, and cost governance.
• Direct modern data center operations, including compute, storage, backup/restore, colocation, virtualization, and performance optimization.
• Oversee enterprise networking, including SD-WAN, wireless, segmentation, load balancing, firewalls, VPN, and Zero Trust–aligned architecture.
• Drive modernization of identity and access management, authentication strategies, privileged access, and directory services in partnership with cybersecurity teams.
• Lead disaster recovery, business continuity planning, and high-availability engineering for mission-critical systems, ensuring regulatory compliance and resiliency
• Oversees enterprise collaboration platforms, unified communications, end-user computing, device management, and service desk modernization to deliver a seamless user experience.

VP, Infrastructure – Cloud Services

• Design, implement, and enforce frameworks for demand management, intake, and prioritization of technology projects
• Lead and manage the Technology Steering Committee (TSC) process, providing transparent, data-driven decision-making for a $500M+ portfolio of technology investments
• Partner with governance bodies to ensure technology initiatives are prioritized, funded, and resourced
• Monitor benefit realization and ensure that investments deliver measurable value
• Develop and optimize processes for project intake, prioritization, governance, and execution

Executive Director – Strategic Execution

Vice President

• Provide strategic direction and program execution for clinical applications and services
• Partner with IT governance leadership to develop and prioritize projects
• Ensure integration of systems and provide a vision for future technology platforms
• Drive comprehensive communications between physician and administration senior leadership
• Ensure compliance with legal and regulatory standards