Clinical Research Program Navigator

Foundation

Clinical Research Program Navigator guiding patients through clinical trial experiences. Collaborating with research teams for optimal patient care and support.

Posted 6/2/2026full-time🇺🇸 United StatesMid-LevelSenior💰 $28 - $43 per hourWebsite

About the role

Key responsibilities & impact

Serve as a primary point of contact for clinical trial patients and families, providing guidance, education, and ongoing support
Introduce patients to available programs, services and resources.
Help navigate the care continuum
Assess patient and family needs, identify potential barriers, coordinate solutions to support treatment adherence
Act as a liaison between research, clinical teams, and support departments to improve the overall care experience
Provide proactive follow-up, including post-treatment check-ins and appointment reminders for at-risk patients.
Assist with scheduling coordination and ensure efficient, patient-centered care planning
Document patient interactions and maintain accurate records

Requirements

What you’ll need

Bachelor's Degree
5 years or more of experience working in a hospital/healthcare setting and interacting collaboratively with medical teams
Strong customer service skills
Demonstrate skills in written and verbal communication including good phone etiquette
Good problem solving skills
Display sensitivity to patient care, privacy and cultural needs.
Master's Degree in Health or Health-related field (preferred)
Knowledge of oncology healthcare and psychosocial needs (preferred)
Previous grant and/or clinical trial experience (preferred)

Benefits

Comp & perks

Comprehensive Benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical trial experiencepatient care planningrecord documentationscheduling coordination

Soft Skills

customer servicewritten communicationverbal communicationproblem solvingsensitivity to patient carecultural sensitivity

Certifications

Bachelor's DegreeMaster's Degree in Health or Health-related field