Social Care Network Partner Liaison Specialist
Forward Leading Independent Provider Association (FLIPA)
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $55,000 - $75,000 per year
About the role
- Build strong, supportive relationships with assigned CBOs throughout the SCN readiness process
- Use standardized SCN onboarding approaches while adapting to CBO-specific needs
- Support CBOs in completing readiness assessments and developing Dynamic Needs Maps identifying pre-onboarding action items
- Guide CBOs in completing Dynamic Needs Map items, including project planning, workflow development, and resource creation
- Coordinate technical assistance to strengthen organizational capacity for screening, navigation, and service delivery within the SCN
- Assist CBOs with accessing the correct technical assistance sessions and materials
- Monitor progress of onboarding CBOs using dashboards, reports, and milestone tracking tools
- Provide clear, consistent updates on CBO progress and needs to the SCN Project Director and FLIPA leadership
- Support data collection, interpretation, and communication of key findings across the project lifecycle
- Participate in peer learning and group-based improvement strategies with fellow Partner Liaison Specialists and SCN team members
- Identify trends, challenges, and opportunities for process improvement across the CBO network
- Support the development and execution of learning community strategies to facilitate shared knowledge, standardization, and ongoing improvement
- Work effectively across diverse organizations, geographies, and organizational cultures
- Support leadership in developing enhanced or tailored technical assistance based on emerging CBO needs
- Complete other duties as assigned.
Requirements
- Associate or bachelor’s degree in a relevant field (business, public health, healthcare administration) or equivalent experience
- Minimum of 3 years of experience in relationship management, project management, or a related field
- Experience within the New York State healthcare system (population health, behavioral health, FQHCs, etc.) is required
- Familiarity with regional CBOs, local healthcare systems, and partner agencies preferred
- Prior experience with large-scale implementation grants or projects preferred
- Strong organizational, leadership, and project management abilities
- Ability to manage multiple priorities with minimal supervision
- Outstanding communication and interpersonal skills
- Demonstrated ability to build relationships and support organizational change
- Capacity to gather and communicate project information clearly to diverse audiences
- Experience with full project lifecycle management
- Proficiency in Microsoft Office and other business software applications
- Self-motivated, resourceful, and effective in a remote work environment
- Commitment to equity, social justice, and making meaningful impact in underserved communities.
Benefits
- Role requires approximately 50% travel for site visits that support community engagement and relationship building
- Periodic travel for meetings across the Finger Lakes Region and New York State
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementrelationship managementdata collectionworkflow developmentresource creationmilestone trackingfull project lifecycle managementdynamic needs mappingonboarding processesimplementation grants
Soft Skills
organizational skillsleadership abilitiescommunication skillsinterpersonal skillsability to manage multiple prioritiesself-motivatedresourcefuleffective in remote workcapacity to gather and communicate informationcommitment to equity and social justice