Forward Leading Independent Provider Association (FLIPA)

Affiliate Manager

• Provide centralized supervision and technical assistance to a team of Community Health Workers (CHWs)
• Coordinate and collaborate with each CHWs on-site supervisor
• Encourage a consistent, person-centered, and culturally responsive approach
• Track CHW performance and help them meet goals for screening, navigation and care management
• Build and maintain relationships with assigned community-based organizations
• Provide project management support, helping with workflows, resources, and implementation plans
• Support organizational change efforts so CBOs can adopt SCN processes
• Participate in shared learning with Partner Liaison Specialists and the broader SCN team

Partner Liaison – CHW Supervisor

• Build strong, supportive relationships with assigned CBOs throughout the SCN readiness process
• Use standardized SCN onboarding approaches while adapting to CBO-specific needs
• Support CBOs in completing readiness assessments and developing Dynamic Needs Maps identifying pre-onboarding action items
• Guide CBOs in completing Dynamic Needs Map items, including project planning, workflow development, and resource creation
• Coordinate technical assistance to strengthen organizational capacity for screening, navigation, and service delivery within the SCN
• Assist CBOs with accessing the correct technical assistance sessions and materials
• Monitor progress of onboarding CBOs using dashboards, reports, and milestone tracking tools
• Provide clear, consistent updates on CBO progress and needs to the SCN Project Director and FLIPA leadership
• Support data collection, interpretation, and communication of key findings across the project lifecycle
• Participate in peer learning and group-based improvement strategies with fellow Partner Liaison Specialists and SCN team members
• Identify trends, challenges, and opportunities for process improvement across the CBO network
• Support the development and execution of learning community strategies to facilitate shared knowledge, standardization, and ongoing improvement
• Work effectively across diverse organizations, geographies, and organizational cultures
• Support leadership in developing enhanced or tailored technical assistance based on emerging CBO needs
• Complete other duties as assigned.

Partner Liaison – CHW Supervisor

Social Care Network Partner Liaison Specialist