Forward Leading Independent Provider Association (FLIPA)

Partner Liaison – CHW Supervisor

Forward Leading Independent Provider Association (FLIPA)

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $65,000 - $85,000 per year

Job Level

Junior

About the role

  • Provide centralized supervision and technical assistance to a team of Community Health Workers (CHWs)
  • Coordinate and collaborate with each CHWs on-site supervisor
  • Encourage a consistent, person-centered, and culturally responsive approach
  • Track CHW performance and help them meet goals for screening, navigation and care management
  • Build and maintain relationships with assigned community-based organizations
  • Provide project management support, helping with workflows, resources, and implementation plans
  • Support organizational change efforts so CBOs can adopt SCN processes
  • Participate in shared learning with Partner Liaison Specialists and the broader SCN team

Requirements

  • Bachelor’s degree in human services, Social Work or other related degree preferred
  • Equivalent experience in lieu of education may be considered
  • Minimum of 1-3 years' human services experience
  • Excellent verbal and written communication skills
  • Demonstrated ability to build trusting relationships
  • Exceptional customer service skills with commitment to helping others
  • Ability to quickly adapt and be flexible in approach to job tasks and challenges
  • Excellent time management skills with exceptional attention to detail
  • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word)
Benefits
  • Equal Employment Opportunity Statement
  • Commitment to diversity and belonging
  • Integration of primary care, behavioral health, and social care needs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementperformance trackingcare managementscreeningnavigation
Soft Skills
communicationrelationship buildingcustomer serviceadaptabilitytime managementattention to detail