Forum One

User Experience Lead

Forum One

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
AI Apply
Manual Apply

Job Level

Senior

Tech Stack

Drupal

About the role

  • Advocate for the audience across a range of agency projects
  • Diagnose, prioritize, and solve problems proactively
  • Create concept models, personas, sitemaps, usability reports, user flows, wireframes, and prototypes
  • Take smart risks and champion new ideas
  • Lead comprehensive audience research and usability testing, identifying opportunities for improvement in the short and long term.
  • Identify tools, templates, and techniques that evolve existing approaches
  • Nurture and promote the user experience, content strategy and design practice within the agency

Requirements

  • Bachelor’s Degree
  • 2+ years of experience in information architecture, human factors, or related field
  • Detailed portfolio of wireframes, prototypes, site maps, navigation systems, user journeys/experience maps, personas, usability test plans and reports, heuristics assessments, content models, functional specifications, and resulting product designs.
  • Strong content strategy experience
  • Strong experience building working prototypes and leveraging pattern libraries
  • Experience planning for user interactions across a variety of screen sizes and devices
  • Outstanding writing and presentation skills
  • Proven ability to interact with clients, manage expectations, and communicate persuasively
  • Experience collaborating with others and working in small teams
  • Understanding of web standards, search engine optimization methods, analytics, and accessibility guidelines
  • Visual design and/or front-end development skills are a plus
  • Experience with government sector desired
  • Experience with Content Management Systems, such as Drupal, is desired
  • Meticulous, hard-working, detail-oriented, creative, reliable, positive