Client Success Manager
Gartner
Principal Consultant, Sales Force Effectiveness
Forma.ai
full-time
Posted on:
Origin: • 🏈 Anywhere in North America
Visit company websiteJob Level
Lead
About the role
- Lead strategic engagements with enterprise clients focused on sales incentive design, territory optimization, and quota setting.
- Work with Forma.ai Data Science & Analytics teams to develop and deploy new analytical approaches to customer problems (e.g. forecasting models, customer potential analytics, etc.)
- Work with Customers to create structured and repeatable processes for measuring the performance of sales effectiveness programs over time (e.g. incentive performance / ROI)
- Coach and develop a team of high performing and client focused Analysts, Associates and Managers
- Partner with our Customer Operations organization to deploy and execute upon strategic recommendations, within the Forma.ai platform
- Collaborate with Forma.ai’s Product Development organization to articulate customer feedback and support the development of new product features in the sales planning arena
Requirements
- 7+ years of progressive experience in management consulting, revenue operations, or sales effectiveness roles
- Extensive experience in sales compensation planning / design, quota setting and/or territory planning
- Consistent track record of delivering beyond client expectations and building strong executive / C-level relationships
- Deeply analytical, data driven and a willing to get “hands on keyboard” to execute
- Experience in leading the planning and execution of complex projects with multiple deliverables
