Senior Business Systems Analyst II – Salesforce
CrowdStrike
SFDC
Corporate Systems Engineer
FORM │ Virtual obesity medicine clinic
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $115,000 per year
Job Level
Mid-LevelSenior
About the role
- Support the provisioning and management of all endpoints, SaaS, and native software for all members of the Form Health workforce, and help the workforce use those tools effectively and safely
- Triage Form’s mission-critical IT HelpDesk queue, both resolving issues on your own and partnering with stakeholders to drive resolution of tickets according to an SLA. You’ll be involved in setting that SLA appropriately.
- Corporate Systems projects to support Form Health’s Security and Compliance postures and workforce productivity
Requirements
- Thrived in healthcare and startup environments (preferred)
- Balanced direct ticket servicing alongside high-leverage project work
- Supported both technical and non-technical users while maintaining a forward-looking attitude
- Comfortable collaborating with a variety of stakeholders including Engineering, People/HR, Clinical, and Finance teams
- Available to drive/train into Boston monthly to support hardware refreshes (preferred)
Benefits
- Competitive salary and equity in a high growth start-up
- Comprehensive health benefits (medical, dental, vision)
- 401k program
- Flexible work schedules and paid time off
- Paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
collaborationproblem-solvingcustomer serviceproject managementcommunicationstakeholder engagementadaptabilityforward-looking attitude
