CrowdStrike

Senior Business Systems Analyst II – Salesforce

CrowdStrike

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $125,000 - $180,000 per year

Job Level

Senior

Tech Stack

SFDC

About the role

  • Partner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute Commerce projects and enhancements.
  • Primarily responsible for providing excellent partner experience.
  • Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and design and deliver quality solutions.
  • Provide solutions for complex business problems within the Lead-to-Cash (L2C) ecosystem.
  • Measure success of initiatives based on the metrics defined.
  • Act as a scrum master, own the JIRA board and host daily scrum calls with Salesforce engineering team to track status and discuss blockers.
  • Own functional tasks and deliverables, including: process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, training, reporting and continuous improvement of business applications.
  • Create and maintain project, application and requirement documents.
  • Work to drive adoption and alignment across the company’s business processes and systems.
  • Ensure the consistency and quality of Commerce automations across SFDC and integrated systems.
  • Use and recommend best practices while delivering scalable high quality solutions.

Requirements

  • Bachelor's degree (technical degree preferred)
  • 8+ years of experience in the capacity of BSA, Sr. BSA or Product Owner for SaaS business systems for a software company, with at least 4 years of Salesforce experience
  • Strong understanding of partner business processes and best practices
  • Strong understanding of API integrations and middleware tools
  • Solid understanding of Lead-to-Cash (L2C) processes
  • Understanding of revenue recognition and billing systems
  • Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills
  • Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership
  • Strong knowledge and understanding of the Salesforce platform, ecosystem and best-practices
  • Passion for creating a frictionless end user experience
  • Proven ability to work creatively and analytically in a problem-solving scenario
  • Salesforce certifications (Administrator, Advanced Administrator) preferred but not required
Benefits
  • Remote-friendly and flexible work culture
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementrequirements gatheringAPI integrationsmiddleware toolsLead-to-Cash (L2C) processesrevenue recognitionbilling systemsSalesforceCommerce automationsfit/gap analysis
Soft skills
analytical skillsproblem solvingdetail-orientedorganizedself-motivatedteam playerinterpersonal skillswritten communicationverbal communicationcreativity
Certifications
Bachelor's degreeSalesforce AdministratorSalesforce Advanced Administrator
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