Arbitration Manager, Labor Relations
Ford Motor Company
Manager, Human Resources
Ford Motor Company
part-time
Posted on:
Location Type: Hybrid
Location: Dearborn • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Evaluate workplace accommodation requests (including reasonable accommodations, return-to-work accommodations, and providing leave as an accommodation) and educate employees, People Leaders, and HR Partners about federal and state disability laws, internal policies, and the reasonable accommodation process.
- Review and evaluate accommodation requests, including engaging in the interactive process and documenting support provided.
- Providing high quality employee relations support that includes drafting and advising on HR policies. May also provide occasional performance management and/or investigation support.
- Utilize strong judgment and discretion to provide guidance on reasonable accommodation case work and HR policy inquiries.
- Liaise and engage with employees, HR Partners, People Leaders, and related cross functional partners to resolve escalations and proactively plan for statutory changes.
- Utilize a case management system to manage and track reasonable accommodation cases, policy escalations, and other case work from intake to resolution.
- Identify and drive process improvements and efficiencies to support high quality case management and data tracking across case work, including reasonable accommodation requests.
- Assure the quality of assigned employee relations programs and processes.
- Collaborate cross-functionally across HR and the Office of General Counsel to implement process improvements while ensuring compliance with state and federal employment and disability laws.
- Proactively utilize data and metrics to identify employee trends and inform opportunities for training or improvements to policy and process. Scan the external environment for regulations, best practices, and trends to inform continuous improvement actions.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree or equivalent combination of relevant education and experience.
- 5+ years of experience with managing reasonable accommodation cases and related policies.
- Prior experience with reviewing and providing guidance on HR policies.
- Passion creating an excellent employee experience.
- A collaborative and empathetic approach to solving problems with teams across Ford.
- Excellent written and verbal communication skills.
- Resiliency, creative thinking, and strong problem-solving skills.
- Master’s degree in HR, Business, Law, or other related subject areas.
- Experience with providing reasonable accommodations guidance at a large company.
- Expertise with Title VII, ADA, FMLA and related U.S. employment laws.
- Proven ability to deliver high-quality results while handling multiple priorities.
- Prior experience working with agile cross-functional teams.
- Experience working in a manufacturing environment.
- Strong business acumen – Possesses both systems thinking and holistic perspectives (understands how the different parts of the organization interact to generate results).
- Demonstrates a growth mindset.
- Aptitude for critical thinking.
- Self-starter, capable of communicating across skill teams, regions, and at all levels.
- Strong coaching and facilitation skills.
Benefits
- Note this is a supplemental position and is not eligible for all benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
reasonable accommodation managementHR policy guidancecase managementdata trackingprocess improvementemployee relationsperformance managementinvestigation supportcompliance with employment lawsagile methodologies
Soft skills
collaborative problem-solvingempathywritten communicationverbal communicationresiliencycreative thinkingstrong problem-solvingbusiness acumengrowth mindsetcoaching and facilitation
