Ford Motor Company

Product Designer, Customer Journey

Ford Motor Company

full-time

Posted on:

Location Type: Hybrid

Location: Palo Alto • California • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Leading the design of features and improvements of our products ensuring they align with business objectives and user needs.
  • Using Figma and UX tools to develop vehicle features and compelling user experiences.
  • Taking ownership of independent tracks of design work and managing timelines and deliverables.
  • Developing and iterating user flows, mock-ups and prototypes to effectively communicate design ideas.
  • Applying data driven insights to inform design decisions and measure the impact of design changes.
  • Expressing our brand vision through user interface design for in-vehicle experiences.
  • Executing designs with a keen sensibility to layout, color, typography and interactive behavior.
  • Exhibiting a passion for emerging hardware and software technologies, new interaction models, product design, and excellence in visual design.
  • Collaborating close with Product Management, Engineering and Feature Teams to ensure a seamless transition from concept to implementation.
  • Employing a systematic approach to solving large, complex design challenges.

Requirements

  • Bachelor’s degree or a combination of education and equivalent experience
  • 3+ years experience working across a triad of designers, engineers and product
  • 1+ years experience collaborating with Product Requirement Documents (PRD's)
  • Demonstrated experience with end-to-end design work required
  • High performing prototyping abilities (e.g. Figma, ProtoPie or similar)
  • Proof-points/experience owning work from ideation to delivery. This includes experience working directly with Engineering & Product Management teams to deliver design files, design assets, and documentation required to produce a launch-able product.
  • Proven experience collaborating with Engineering teams to solve development issues through design, monitoring customer feedback and product analytics, and refining design in response to incoming feedback and data.
  • Experience working in Jira, owning tasks that map to delivery stage for engineering
  • Experience with iteratively designing a product in production based on usage and customer feedback
Benefits
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
user interface designprototypinguser flowsmock-upsdata driven designvisual designinteraction designdesign documentationend-to-end designdesign iteration
Soft skills
leadershipcollaborationownershipproblem solvingcommunicationtime managementattention to detailcreativityadaptabilitypassion for design
Certifications
Bachelor's degree
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