Director, Product Design
Abridge
Senior Product Design Manager
Abridge
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteSalary
💰 $215,000 - $230,000 per year
Job Level
Senior
About the role
- Drive Strategic Design Vision
- Define and execute the design strategy across multiple products and surfaces (mobile, desktop, API integrations)
- Create design principles that balance "invisible intelligence" with user control and transparency
- Build design moats that make our products irreplaceable through personalization, workflow integration, and network effects
- Establish how design can accelerate our three strategic priorities: defending our core, extending value beyond documentation, and diversifying revenue streams
- Lead Product Design
- Design for complex multi-stakeholder environments where buyers (CFOs, CIOs) differ from end users
- Create coherent experiences across different EHR integrations and technical constraints
- Develop information architecture for data-dense, real-time applications
- Design AI-powered features that build trust through radical transparency
- Balance speed of delivery with quality in a fast-moving, competitive market
- Build and Scale the Design Organization, Including User Research
- Grow and mentor a world-class design team (currently 3, scaling to 15+)
- Start User Research Organization
- Establish design systems and processes that enable autonomous teams
- Foster a culture of customer obsession, rapid iteration, and measurable impact
- Partner with recruiting to attract top talent in a competitive market
- Drive Cross-functional Excellence
- Partner with product and engineering to shape product strategy and roadmap
- Collaborate with sales and customer success to understand enterprise customer needs
- Work with clinical teams to translate complex domain requirements into intuitive experiences
- Influence without authority across a highly matrixed organization
- Measure and Communicate Impact
- Define design metrics that connect to business outcomes (adoption, retention, revenue)
- Build the case for design investment through clear ROI demonstration
- Present design strategy and progress to executive team and board
- Champion user needs while balancing technical constraints and business requirements
Requirements
- 7+ years of product design experience, with 3+ years in leadership roles
- Proven track record leading design for consumer-grade or B2B SaaS products
- Operational execution: urgency and speed of delivery
- Experience scaling design teams from 5 to 15+ people
- Deep expertise in designing complex, data-heavy applications
- Track record of shipping AI/ML-powered products that users trust
- Experience with multi-surface design (mobile, desktop, APIs, integrations)
- Excellence in information architecture and interaction design for complex workflows
- Experience creating and scaling design systems across multiple products
- Strong portfolio demonstrating impact on business metrics
- Ability to thrive in ambiguity and drive clarity for your team
Benefits
- Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.
- Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA.
- Paid Parental Leave: 16 weeks paid parental leave for all full-time employees.
- 401k and Matching: Contribution matching to help invest in your future.
- Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
- Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.
- Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment.
- Compensation and Equity: Competitive compensation and equity grants for full time employees.
- ... and much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product designinformation architectureinteraction designAI-powered featuresdata-heavy applicationsdesign systemsmulti-surface designB2B SaaSuser researchdesign metrics
Soft skills
leadershipmentoringcollaborationcustomer obsessionrapid iterationinfluence without authorityoperational executionthrive in ambiguitycommunicationstrategic vision
