Lead complex, high-impact programs, driving holistic planning, execution, and on-time, high-quality, within-budget launches
Strategically coordinate critical stakeholders, including senior leadership, for program success
Deeply understand business problems and translate them into technical solutions
Proactively identify, assess, and mitigate technical and business risks, driving root cause analysis, evaluating trade-offs, and proposing strategic solutions
Possess an architectural understanding of project ecosystems and their integration points
Champion advanced Jira configuration, automation, and reporting to support complex product operations
Establish and enforce standards for Jira usage, backlog grooming, and dependency management to ensure data integrity, predictability, and transparency across programs
Design and implement robust processes, frameworks, and governance models for program management
Continuously identify and drive opportunities to optimize team flow, capacity utilization, and overall program efficiency
Build and nurture strong, trusted relationships with product, engineering, and business leaders
Lead and facilitate complex, cross-functional discussions to align technical approaches with business scope and strategic objectives
Author comprehensive project documentation, ensuring robust change control, audit trails, and clear communication of complex program concepts, risks, and progress to diverse audiences
Requirements
B.S. in Computer Science, Software Engineering, Information Technology, Business Information, Business Analytics, Management Information Systems or a related technical field
3+ years of experience as a Technical Program Manager leading complex, high-impact programs
Expert in advanced Jira configuration, automation, and reporting to support complex product line operations
Capable of discussing highly complex, ambiguous problems from beginning to end with senior architects, engineers, or other stakeholders or external dependencies
Experienced with Jira, backlog grooming, and dependency management, with the ability to produce robust change control documentation, audit trails, and historical context for long-running programs
Ability to work collaboratively and drive results in a fast-paced environment
Proven ability to deep-dive into complex technical issues to understand root causes, evaluate trade-offs, and propose strategic solutions
Architectural understanding of project ecosystems, integration points, and future scalability needs
Demonstrated ability to identify and manage technical dependencies and solution misalignments across multiple products
Strong leadership and communication skills, capable of explaining complex technical topics to senior leaders and representing projects in both technical solutioning and business outcome discussions
Commitment to continuous learning and staying current with industry trends in project management and the evolving technical landscape