Sr. Field Service Technician
Oshkosh Corporation
Assembly
Field Service Manager
Ford Motor Company
full-time
Posted on:
Origin: • 🇺🇸 United States • Alabama, Illinois, Louisiana
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Assembly
About the role
- Manage complex insurance claims in a key-pointed area, work independently, schedule appointments for vehicle inspections and travel throughout key-point
- Coverage investigations including fire, theft, false pretense claims, and coverage decisions for floor planned units
- Preparing damage estimates using Mitchell Connect estimating system to establish cost of repairs
- Subrogation investigations, salvage disposal, and fraud investigations
- Loss prevention reviews and dealer training activities
- Remain on-call for CAT/Storm losses and be prepared for extensive travel away from home for extended periods of time (50-70% travel, storm season March-August)
- Support catastrophic losses across the country and assist dealers, assembly plants, ports, railroad ramps, distribution centers, body shops, lessees, and their dependents
- Potential career development and relocation for advancement into field and/or central office management or staff positions
- Use company-provided car, cell phone, laptop, and corporate credit card to perform duties
Requirements
- High School Diploma or GED
- Two or more years of claims adjusting and estimating experience
- At least one year of Computerized estimating systems experience (such as Mitchell Connect or CCC One)
- Knowledge of vehicle repair processes and procedures
- At least one year of experience with Microsoft Office and strong computer skills
- Adjuster license in home state or designated home state or the ability to test within the first 90 days
- Willingness to travel overnight as required (50-70% travel, up to multiple weeks during CAT season)
- Ability to handle coverage investigations including fire, theft, false pretense claims, and coverage decisions for floor planned units
- Subrogation investigations, salvage disposal, and fraud investigations
- Loss prevention reviews and dealer training activities
- Leadership and interpersonal skills; ability to plan, organize, prioritize, and problem-solve
- Excellent written and verbal communication skills
- Excellent dealer/customer service skills
- Bilingual (English/Spanish) - preferred
- 3+ years of claims adjusting and estimating experience - preferred
