Oshkosh Corporation

Sr. Field Service Technician

Oshkosh Corporation

full-time

Posted on:

Origin:  • 🇺🇸 United States • Kentucky, Louisiana, Oklahoma, Virginia

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Salary

💰 $72,200 - $116,200 per year

Job Level

Senior

Tech Stack

Assembly

About the role

  • Manage aftermarket field activities involving workers engaged in assembly, installation, maintenance, rehabilitation, equipment audits, training and general repair of Jetway Systems (Passenger Boarding Bridges) and ground support equipment (GSE).
  • Perform operator, Maintenance, Preventative Maintenance, and various hands-on training courses for customers on all product lines.
  • Identify and track parts required for installation or training, coordinate on site activities, communicate technical support and follow up with customer(s) to ensure satisfaction.
  • Supervise, manage and provide technical guidance and direction to applicable parties (subcontractors, customers, etc.).
  • Inspect assembled, installed, or repaired equipment to verify conformance to company quality standards and governing specifications.
  • Understand and manage field installation budget, on assigned projects, while utilizing cost effective measures to manage daily project activities and to resolve outstanding issues.
  • Recommend product changes and drive necessary actions to improve equipment performance, product quality, and customer satisfaction.
  • Attend on site meetings as Jetway’s representative to address technical issues, contract concerns, progress schedules and site related issues as they relate to our contracted scope of work on Aftermarket projects.
  • Ability to work with mathematical concepts as they apply to the construction trades, Jetway’s engineering drawings, and the interpretation of outside engineering drawings as they apply to our installation work.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • knowledge of Microsoft Word, Excel, and ability to upload and download PLC/PC programs.
  • Travel as required; 70-80% is a reasonable expectation.

Requirements

  • HS Diploma or equivalent
  • Three (3) or more years of relevant experience
  • Ability to travel 70-80%
  • Ability to read, analyze, and interpret engineering drawings, electrical schematics, construction standards, technical procedures and contract requirements produced in the English language
  • Knowledge of Microsoft Word, Excel, and ability to upload and download PLC/PC programs