Foodsmart

Affiliate Manager

• Help members stretch their food budgets and make the most of what they have
• Guide access to affordable, healthy groceries through our online marketplace
• Connect members with local food and nutrition resources
• Support sustainable meal planning and healthy habits for families
• Deliver MNT to manage or prevent chronic conditions
• Provide personalized virtual nutrition care via secure video and messaging

Registered Dietitian – Washington License

Product Manager

• Own the roadmap for the Food Access & Benefits pod end-to-end
• Translate complex operational workflows into scalable product capabilities
• Partner with Engineering, Partnerships, and Operations to define systems architecture
• Build tools and workflows for Client Success, Partnerships, and Clinical Operations
• Set the strategy for the Food Access & Benefits pod with full autonomy

Staff Product Manager – Food Access, Benefits

• Own the roadmap for the Growth pod end-to-end — from discovery and scoping through launch and iteration — with full accountability for outcomes, not just output
• Identify patterns across client engagements and translate recurring, fragmented client needs into scalable, configurable platform capabilities that serve many instead of one
• Partner with Engineering to define integration architecture and data exchange standards that enable Foodsmart to onboard enterprise clients at speed and scale
• Define and rigorously track Growth-oriented metrics — and use data to inform prioritization and measure impact
• Balance platform scalability with commercial urgency: know when to build for the pattern versus when a client-specific solution is the right call
• Work directly and regularly with Sales, Client Success, and Implementation teams to surface enterprise client requirements and translate them into product solutions
• Join client-facing conversations to gather first-hand requirements, validate product direction, and build confidence with external stakeholders
• Manage competing client priorities and strong commercial stakeholders with empathy and clarity
• Partner with PMM to support go-to-market strategies for new Growth capabilities, including sales enablement materials, rollout sequencing, and client-facing documentation
• Surface implementation learnings and client feedback loops back into the roadmap systematically, so your pod gets smarter with every client we onboard
• Set the strategy for the Growth pod while maintaining tight alignment with the CPO and commercial leadership
• Advocate for scalability, configurability, and repeatability in all product decisions — building Foodsmart's capacity to win more enterprise clients with less friction over time
• Contribute to cross-pod prioritization and portfolio planning, bringing the commercial lens into broader roadmap discussions

Staff Product Manager – B2B Growth

• Own the roadmap for the Clinical Quality & Safety pod with a clear mandate: make Foodsmart's RD workforce more effective, raise the quality bar of care delivery, and build the safety infrastructure that lets the clinical model scale
• Work closely with Clinical Operations to deeply understand RD workflows, identify friction points, and translate them into prioritized product improvements
• Partner with Engineering and Data to define, build, and iterate on AI-assisted clinical tools
• Define and track quality and efficiency metrics: session completion rates, RD time-on-task, documentation accuracy, and other indicators of clinical operational health
• Own the product-side of Foodsmart's clinical safety framework — the guardrails, escalation pathways, and quality checks embedded in the platform that protect members and support clinical judgment
• Partner with Clinical Leadership and Compliance to translate regulatory requirements and clinical standards into scalable product features
• Build and maintain feedback loops that surface safety signals from care delivery into the product roadmap — ensuring issues are caught, addressed, and prevented systemically
• Work with Data and Engineering to build instrumentation and measurement frameworks that track clinical quality outcomes across the member journey
• Collaborate with adjacent pods to ensure clinical quality considerations are embedded in new member and client experiences

Senior Product Manager – Clinical Quality

Account Manager

• Design and own the multi-year referral growth roadmap across all partnership verticals. Establish a shared volume framework that connects FQHC referrals, food ecosystem partnerships, and community enrollment into a unified measurement system. Identify which channels represent the highest-leverage bets by market and by population, and allocate resources accordingly.
• Personally lead the identification and structuring of new partnerships with Federally Qualified Health Centers (FQHCs), Community Health Centers (CHCs), pharma organizations, hospital systems, FindHelp, UniteUs, and other SDOH-adjacent platforms. These are complex, multi-stakeholder negotiations requiring fluency in clinical workflows, procurement processes, and population health goals.
• Serve as a visionary leader and mentor to a high-performing team. Foster a culture of high performance, accountability, and continuous professional development, while thoughtfully expanding team capacity to meet future growth demands.
• Provide executive oversight for Foodsmart's food vendor partnerships and marketplace strategy, including national retailer relationships (Walmart, Amazon, Instacart) as well as community-level food bank and SDOH organizations. Work with the Sr. Director of Food Partnerships to build a differentiated marketplace value proposition that deepens member engagement and drives referral volume.
• Oversee the Director of Community Engagement and a field team responsible for awareness campaigns and enrollment drives in high-density markets. This vertical requires both operational accountability and strategic direction — ensuring community-level activation is tied to measurable enrollment outcomes rather than solely awareness metrics.
• Develop and manage relationships with distribution and channel partners — including supplemental benefit platforms (Soda Health, Nations Benefits), benefit management platforms (Lynx), and others — that create access to new member populations at scale. This requires an understanding of how benefit platforms price, structure, and distribute services.
• Build the operational infrastructure for this team: a shared CRM-based pipeline, segment-level performance tracking, a partner health scorecard, and a forecasting methodology that can be trusted by leadership. The VP will bring rigor and accountability to this function.
• Work closely with the CGO, Chief Clinical Officer, product, and payer/provider sales teams to ensure partnership structures are consistent with clinical quality standards, network requirements, and member experience expectations. Referral volume only creates value if it converts to engaged, retained members.

VP, Partnerships

Full-stack Engineer

• Develop and maintain the backend systems powering the Foodsmart web application.
• Collaborate with front-end engineers to design and implement APIs that effectively serve front-end needs.
• Establish and uphold development practices, including code reviews and comprehensive testing, to enhance code quality and system performance.
• Work closely with the product team to comprehend end-user requirements, formulate use cases, and transform those into a robust and efficient backend solution.
• Debug and resolve production, server-side and database-related issues.
• Proactively monitor and optimize system performance and scalability.
• Stay informed about emerging technologies and propose ways to leverage them in current and future backend development.

Staff Software Engineer

SDET

• Design, develop, and maintain automated test frameworks for web (ReactJS), mobile (iOS/Android), backend APIs, and data systems
• Write high-quality, maintainable, and reusable code in Java, TypeScript or Python
• Create and execute end-to-end test suites that validate system integration across microservices and data pipelines
• Develop API test automation using Postman, REST Assured, or custom frameworks
• Perform data quality validations on ETL pipelines and cloud-based Data Lakes (e.g., AWS Redshift, S3)
• Collaborate with product managers, developers, and DevOps engineers to integrate automated tests into the CI/CD pipeline
• Contribute to testing strategies for Data Engineering to ensure accuracy.
• Log, track, and triage issues using tools like Jira and TestRail
• Participate in code reviews and provide input on functional and technical design
• Continuously evaluate new testing tools and approaches to improve QA processes

Software Development Engineer – Test

Data Engineer

• Lead the optimization and scalability of data delivery pipelines, ensuring performance and reliability for cross-functional stakeholders.
• Architect, build, and maintain robust, high-throughput data pipelines and infrastructure to support advanced analytics and machine learning.
• Partner with data architects, data scientists, and analysts to design solutions that meet evolving data requirements and business objectives.
• Establish best practices for data quality, governance, security, and compliance; implement automated frameworks for cleaning, validation, correction, and enrichment.
• Drive continuous improvement in data engineering processes by identifying bottlenecks, reducing manual effort through automation, and advancing scalability standards.
• Mentor junior engineers, provide technical guidance, and influence broader data platform strategy.

Senior Data Engineer

Customer Support

• Empathetically and patiently interact with members as you take live inbound calls.
• Document interactions and ongoing resolutions to ensure seamless follow-up.
• Ensure member records are accurate and complete.
• Multitask using internal tools and resources to verify eligibility and coverage provider benefits while clearly communicating this information to the members during live calls.
• Field questions about the purpose and importance of telenutrition.
• Match our members with the right dietitian and find appointment times that fit into their lives.
• Assist members with troubleshooting platform and account issues and provide basic technology troubleshooting help.
• Work with internal groups and external partners to address questions relating to food delivery and ordering groceries.
• Maintain a high level of personal accountability when handling sensitive and protected information.
• Collaborate with peers, leaders, and other internal groups to find accurate solutions to complex problems.

Member Support Representative – Part-Time

• Lead and mentor a team of 5-6 Account Executives, conducting weekly 1:1s focused on account health, professional development, and sales velocity.
• Directly manage 1–2 key accounts to stay grounded in the client experience and lead by example in the Account Executive hybrid workflow.
• Act as a "Deal Desk" for the team—reviewing renewal strategies, identifying expansions and helping Account Executives navigate complex contract negotiations.
• Define and track KPIs that balance the 50/50 split of Customer Success (retention/NPS) and Account Management (expansion/upsell).
• Oversee the Operations Lead to transform the Account Executive tech stack, operating rhythm, and reporting from reactive to proactive.
• Standardize the "Account Executive Playbook," including onboarding, quarterly business reviews (QBRs), and renewal cycles to ensure a consistent "gold standard" across all 20 major clients.
• Own the accuracy of the Account Executive revenue pipeline and provide "no-surprise" visibility into pacing to goal.
• Serve as the primary escalation point for client friction, resolving issues before they require Executive intervention.
• Synthesize feedback from the Account Executive team to provide the company with actionable insights on product gaps and market trends.
• Architect an approach to turn our largest stakeholders into vocal brand advocates and facilitate peer-to-peer networking. Develop a forum to gather feedback for product, marketing, and revenue driving priorities.

Foodsmart

Registered Dietitian – Washington License

Staff Product Manager – Food Access, Benefits

Staff Product Manager – B2B Growth

Senior Product Manager – Clinical Quality

VP, Partnerships

Staff Software Engineer

Software Development Engineer – Test

Software Development Engineer – Test

Senior Data Engineer

Senior Data Engineer

Member Support Representative – Part-Time

VP, Account Management

Senior Data Engineer

Software Development Engineer in Test, SDET