Foodsmart

Bilingual

• Help members stretch their food budgets and make the most of what they have
• Guide access to affordable, healthy groceries through our online marketplace
• Connect members with local food and nutrition resources
• Support sustainable meal planning and healthy habits for families
• Deliver MNT to manage or prevent chronic conditions
• Provide personalized virtual nutrition care via secure video and messaging

Registered Dietitian, Bilingual

Program Manager

• Lead the design, expansion, and optimization of the organization’s provider network to achieve strategic goals in growth, quality, and financial performance.
• Manage the end-to-end network application and contracting lifecycle, including initial, application submission, negotiation of terms, and successful contract execution.
• Establish and maintain internal policies and procedures for network management, ensuring full compliance with local, state, and federal regulations.
• Facilitate the operational management of network contract activities, including performance reporting, budgeting, and ensuring compliance across the provider base.
• Collaborate with internal teams (Growth, Finance, Legal, Operations, and Clinical) to ensure network contracts and initiatives are effectively implemented and communicated.
• Support project teams and monitor contractor or consultant performance related to network expansion and development projects.
• Monitor legislative, regulatory, and industry trends to proactively inform and adjust the organization’s network strategy and business objectives.
• Lead detailed reviews of regulatory and market changes, providing leadership with timely impact summaries, recommendations, and supporting materials.
• Analyze, develop, and advocate for integrated policy and network solutions in alignment with the organization’s strategic direction.
• Draft and disseminate high-quality policy briefs, research papers, and opinion pieces to internal and external stakeholders.
• Represent the organization in public forums, conferences, and working groups to clearly articulate the organization’s network and policy positions.

Network Development Program Manager

Account Executive

• Develop and oversee end-to-end business growth opportunities, from prospecting to contract closure, within the healthcare payer segment with an emphasis on government-sponsored plans.
• Cultivate strong, trust-based relationships with senior executives and key stakeholders within healthcare payer organizations.
• Design, execute, and launch successful partnerships with healthcare payers, taking full ownership of deal/project responsibility.
• Drive revenue growth through the establishment and expansion of strategic partnerships within the healthcare payer segment, in alignment with Foodsmart's revenue targets.
• Collaborate closely with cross-functional teams at Foodsmart to strategize and ensure the successful implementation of new partnerships tailored to the healthcare payer market.

Account Executive – Healthcare Payer

Product Manager

• AI-Driven Decision Engine Ownership
• Lead the design and evolution of the Decision Engine as the core orchestration layer that governs personalized care delivery at scale
• Collaborate with engineering and data science to build hybrid decision systems that combine rule engines, ML predictions, and generative AI workflows (e.g., retrieval-augmented generation, decision-tree agents)
• Implement modular workflows, decision graphs, and care logic frameworks that can adapt to various clinical use cases, in collaboration with cross-functional teams
• Develop internal configuration tools that allow clinical operations and implementation teams to define and simulate care pathways without direct engineering involvement
• Ensure all decision logic aligns with clinical protocols, care management standards, and billing requirements
• Expand the engine’s scope to incorporate behavior nudges, care plan updates, and contextual recommendations using AI-driven insight
• Product Development and Execution
• Translate strategic priorities into actionable product design and iterative delivery plans
• Work closely with clinical operations and engineering to define schemas, logic states, input-output contracts, and observability pipelines for decision logic
• Define and track key metrics such as decision accuracy, drop-off analysis, care plan adherence, and engine performance
• Partner with implementation and enterprise teams to map client needs into configurable, scalable engine workflows
• Oversee end-to-end system integrity, including testing frameworks, rule versioning, and fail-safe conditions for logic and AI outputs
• Strategic Expansion and Platform Integration
• Align engine design with long-term platform goals including AI-powered coaching, real-time care adjustment, and outcomes tracking
• Lead integration of new models, workflows, or third-party components into the engine’s architecture
• Collaborate with data and engineering teams to support value-based care models, program documentation standards, and emerging business models
• Work cross-functionally to define how decision logic supports member outcomes, operational efficiency, and client ROI
• Support future initiatives that apply AI to enhance the intelligence, adaptability, and personalization of Foodsmart’s care platform

Staff Product Manager

Technical Program Manager

• Own intake → roadmap → launch. Stand up and continuously improve the governance, artifacts, and stage gates that move ideas into prioritized roadmap work and through delivery.
• Run the operating cadence. Lead the weekly Critical Project Review (CPR); maintain executive-ready dashboards in Jira/Confluence; surface risks, decisions, and tradeoffs early.
• Deliver cross functional programs. Orchestrate planning, dependency management, and execution across product, engineering, design, clinical, and operations through launch and post-launch.
• Harden reliability & compliance. Partner with SRE, Security, and Compliance on SLOs/SLAs, change management, release gates, HIPAA/SOC 2 controls, and incident/postmortems.
• Standardize practices. Jira/Confluence for programs; implement templates, fields, workflows, and documentation that scale.
• Measure impact. Define KPIs and tie outcomes to member/provider experience and business goals; run post-launch reviews and drive follow-ups.

Senior Technical Program Manager

Accountant

• Support day-to-day operational accounting activities, including AP, AR, fixed assets, depreciation, and expense accruals, etc.
• Support preparation and review journal entries, reconciliations, and financial schedules.
• Assist with month-end and year-end close, ensuring timeliness and accuracy.
• Partner with cross-functional teams (operations, HR, finance) to support business transactions and ensure proper accounting treatment.
• Compile budget-to-actual variance analysis for department heads.
• Assist with external audits, providing documentation and explanations as required.
• Help manage cash management activities, including bank reconciliations and cash flow tracking.
• Collaborate with team members on client billing activities, ensuring invoices are accurate, timely, and compliant with contract terms and reporting requirements.
• Identify opportunities to improve efficiency in operational accounting processes and support best practice and automation initiative implementations.
• Other duties as applicable.

Staff Accountant

Marketing

• Develop and execute client marketing strategies that support enrollment, retention, engagement, and expansion goals across Foodsmart’s client base.
• Deeply understand your client base and member population to design meaningful, multi-channel campaigns (email, SMS, digital media, grassroots outreach, webinars) tailored to those populations.
• Act as a trusted marketing advisor to clients, providing insights, best practices, and creative approaches to maximize campaign success.
• In partnership with Client Development, own the development of client-facing marketing materials including presentations, one-pagers, case studies, and success stories.
• Support client renewals and upsell opportunities by providing compelling marketing narratives, data-driven results, and tailored proposals.
• Track performance of client marketing initiatives, analyze campaign data, make data-backed recommendations, and report on impact to both internal stakeholders and clients.

Senior Manager, Client Marketing

Business Operations

• Design, implement and improve core operational workflows to reduce friction and drive execution speed
• Lead cross-functional planning and execution to ensure company-wide alignment around strategic priorities (e.g., revenue and margin targets).
• Partner cross-functionally with teams including Analytics, Product, Marketing and Clinical Operations to transform insights into executable plans and embed them into daily operations.
• Identify and close performance gaps across departments, leveraging data and collaboration to drive improved efficiency, revenue growth, and EBITDA margin.
• Oversee and evolve key operational frameworks such as OKRs and cross-functional initiative tracking to promote alignment and accountability.
• Support the development and scaling of internal systems, tools, and processes that enable high-performing teams and long-term growth.
• Support strategic decision-marking through root-cause analysis and scenario planning.

Senior Manager, Business Operations

General Counsel

• Provide legal guidance and support on a broad range of contract-related matters
• Draft, review, negotiate, and manage complex agreements
• Build processes and drive the adoption of technology to improve the contracting function
• Act as a business-minded thought partner to sales and other teams
• Ensure compliance with applicable laws and company policies

Commercial Counsel

Data Scientist

• Develop and own the foundational models for a two-sided marketplace, focusing on interplay of patient demand and RD supply
• Build, deploy, and own the company’s core Supply & Demand models and deliver a leadership dashboard to drive marketing focus and RD recruiting
• Partner with FP&A to provide core models as inputs into revenue and forecasting processes
• Utilize Monte Carlo simulation, time-series forecasting, and mixed-integer programming to model scenarios and recommend optimal strategies
• Develop an end-to-end demand forecasting and workforce planning model integrating marketable lives, marketing conversion dynamics, RD state licensure requirements, and supply constraints
• Collaborate with engineering to productionalize models ensuring scalability and system integration
• Partner closely with leadership across Marketing, Finance, and Clinical Operations to translate insights into strategic business decisions
• Serve as subject matter expert on marketplace dynamics and effectively communicate findings to executive audiences

Staff Data Scientist, Supply and Demand

Director

• Serve as the primary analytics partner for Sales, Marketing, and Customer Experience leadership; report to the VP of Analytics, Data Science & Clinical Intelligence
• Define the roadmap for Growth & CX analytics to support GTM strategy and optimize the member journey
• Deliver actionable insights that drive revenue growth, improve client outcomes, and enhance customer experiences
• Lead strategy and execution for client-facing analytics, ensuring standardized, high-quality reporting
• Own the design and delivery of Quarterly Business Reviews and other client reporting initiatives
• Build the foundation of Marketing Analytics with core reporting and attribution models
• Drive the adoption of Omni Analytics as a self-service analytics platform for internal teams and external stakeholders
• Manage and develop a team of two data scientists, acting as a "player-coach" and spend ~50% hands-on building in dbt, SQL, Python and Omni
• Instill a culture of automation, scalability, and excellence; guide transition from ad-hoc requests to proactive self-service analytics

Director, Analytics

Manager

• Own the end-to-end customer billing processes and experience; manage all billing communications, ensuring a seamless process for both patients and health plans.
• Secure timely and complete reimbursements for the company by driving successful claims submissions through proactive efforts and technology enhancements.
• Claims Management: Follow up on claims submissions to monitor reimbursement, communicate directly with our RCM partners and health plans to resolve billing matters.
• Error Analysis: Research, analyze, and review submitted claim rejections and denials, identifying areas for correction and implementing necessary changes to improve accuracy.
• Reporting and Documentation: Handle and prepare insurance claims and billing reports, contributing to the month-end close processes.
• Stakeholder Liaison: Act as the primary liaison between internal stakeholders (including finance, product, and engineering teams) and external partners, ensuring effective communication and resolution of billing issues.
• Process Improvement: Identify pain points in our processes and systems, collaboratively arrive at requirements with stakeholders, and work with Engineering to provide feedback on developed solutions.

Revenue Cycle Manager

Financial Planning and Analysis

• Partner directly with executives to forecast operating expenses and annual budgets and influence strategic decision making.
• Support key processes across planning, board reporting, budgeting, and ongoing operational improvements.
• Support pricing team inbound requests and conduct ad hoc analysis.
• Assist with total member and revenue reporting and forecasting.
• Prepare Budget vs Actual reports, analyze vendor level spend, and perform monthly headcount reconciliation for the Sales and Marketing organization.
• Support month-end close cadence and packages.
• Acquire and maintain an understanding of the strategies, priorities and issues within the US healthcare system.
• Demonstrate strategic, analytical, interpersonal, organizational, and communication skills in cross-functional collaboration.
• Thrive in a fast-paced, rapidly changing, customer service-oriented environment and perform other duties as assigned.

Strategic Finance Associate

Recruitment

• Full Recruitment Lifecycle Ownership: Oversee the end-to-end recruitment process for Registered Dietitians, including sourcing, screening, and guiding candidates through the interview process
• Positive Candidate Experience: Champion a positive and consistent candidate experience throughout the recruitment process
• Lead recruitment with a focus on hiring contractors and converting them to full-time staff
• High-volume recruiting in a fast-paced environment
• Partner with hiring managers as a strategic talent advisor, providing guidance and constructive pushback when needed
• Manage day-to-day activities and candidate pipelines with a sense of urgency
• Conduct research and creatively solve recruitment challenges