Foodsmart

Data Engineer

• Define and own the strategic architecture of Foodsmart's data platform
• Lead the design and implementation of next-generation data pipelines
• Establish company-wide standards for data quality, governance, security, and compliance
• Act as a cross-functional technical leader, partnering with engineering, product, data science, and business stakeholders
• Identify systemic bottlenecks and drive platform-wide improvements
• Mentor and level up engineers; influence hiring decisions and data platform strategy
• Serve as an internal authority on data engineering best practices

Staff Data Engineer

Account Manager

• Build and maintain strong working relationships within relevant client stakeholders while owning day-to-day operational and program leadership relationships across a defined portfolio of accounts, serving as the primary point of contact for operational needs, strategic initiatives, and service delivery
• Drive account retention by maintaining high client satisfaction, proactively addressing service issues, and ensuring consistent program execution
• Manage annual revenue retention and growth for your client portfolio, developing and executing account plans that support long-term growth and align with client and company goals
• Participate in and lead regular client check-ins, business reviews, and strategic planning sessions, providing clear updates and following through on commitments
• Execute established account management standards and processes with precision and consistency across your portfolio
• Respond quickly to client-raised issues, triaging and resolving execution-based problems in coordination with internal operations, clinical, product, and support teams
• Track and manage open action items, deliverables, and timelines to ensure nothing falls through the cracks
• Provide customer success and day-to-day support in partnership with Account Director for complex accounts where dual staffing is needed
• Develop and execute account strategies that drive success, improvement, and retention, and targeted expansion
• Monitor key program metrics including member enrollment, utilization, engagement, and clinical outcomes for assigned accounts
• Lead delivery of marketing campaigns that drive member enrollment and engagement, ultimately contributing to client satisfaction and retention

Senior Account Manager

General

• Help members stretch their food budgets and make the most of what they have
• Guide access to affordable, healthy groceries through our online marketplace
• Connect members with local food and nutrition resources
• Support sustainable meal planning and healthy habits for families
• Deliver MNT to manage or prevent chronic conditions
• Provide personalized virtual nutrition care via secure video and messaging

Registered Dietitian – New York License

Affiliate Manager

Registered Dietitian – Washington License

Product Manager

• Own the roadmap for the Food Access & Benefits pod end-to-end
• Translate complex operational workflows into scalable product capabilities
• Partner with Engineering, Partnerships, and Operations to define systems architecture
• Build tools and workflows for Client Success, Partnerships, and Clinical Operations
• Set the strategy for the Food Access & Benefits pod with full autonomy

Staff Product Manager – Food Access, Benefits

• Own the roadmap for the Growth pod end-to-end — from discovery and scoping through launch and iteration — with full accountability for outcomes, not just output
• Identify patterns across client engagements and translate recurring, fragmented client needs into scalable, configurable platform capabilities that serve many instead of one
• Partner with Engineering to define integration architecture and data exchange standards that enable Foodsmart to onboard enterprise clients at speed and scale
• Define and rigorously track Growth-oriented metrics — and use data to inform prioritization and measure impact
• Balance platform scalability with commercial urgency: know when to build for the pattern versus when a client-specific solution is the right call
• Work directly and regularly with Sales, Client Success, and Implementation teams to surface enterprise client requirements and translate them into product solutions
• Join client-facing conversations to gather first-hand requirements, validate product direction, and build confidence with external stakeholders
• Manage competing client priorities and strong commercial stakeholders with empathy and clarity
• Partner with PMM to support go-to-market strategies for new Growth capabilities, including sales enablement materials, rollout sequencing, and client-facing documentation
• Surface implementation learnings and client feedback loops back into the roadmap systematically, so your pod gets smarter with every client we onboard
• Set the strategy for the Growth pod while maintaining tight alignment with the CPO and commercial leadership
• Advocate for scalability, configurability, and repeatability in all product decisions — building Foodsmart's capacity to win more enterprise clients with less friction over time
• Contribute to cross-pod prioritization and portfolio planning, bringing the commercial lens into broader roadmap discussions

Staff Product Manager – B2B Growth

• Own the roadmap for the Clinical Quality & Safety pod with a clear mandate: make Foodsmart's RD workforce more effective, raise the quality bar of care delivery, and build the safety infrastructure that lets the clinical model scale
• Work closely with Clinical Operations to deeply understand RD workflows, identify friction points, and translate them into prioritized product improvements
• Partner with Engineering and Data to define, build, and iterate on AI-assisted clinical tools
• Define and track quality and efficiency metrics: session completion rates, RD time-on-task, documentation accuracy, and other indicators of clinical operational health
• Own the product-side of Foodsmart's clinical safety framework — the guardrails, escalation pathways, and quality checks embedded in the platform that protect members and support clinical judgment
• Partner with Clinical Leadership and Compliance to translate regulatory requirements and clinical standards into scalable product features
• Build and maintain feedback loops that surface safety signals from care delivery into the product roadmap — ensuring issues are caught, addressed, and prevented systemically
• Work with Data and Engineering to build instrumentation and measurement frameworks that track clinical quality outcomes across the member journey
• Collaborate with adjacent pods to ensure clinical quality considerations are embedded in new member and client experiences

Senior Product Manager – Clinical Quality

• Design and own the multi-year referral growth roadmap across all partnership verticals. Establish a shared volume framework that connects FQHC referrals, food ecosystem partnerships, and community enrollment into a unified measurement system. Identify which channels represent the highest-leverage bets by market and by population, and allocate resources accordingly.
• Personally lead the identification and structuring of new partnerships with Federally Qualified Health Centers (FQHCs), Community Health Centers (CHCs), pharma organizations, hospital systems, FindHelp, UniteUs, and other SDOH-adjacent platforms. These are complex, multi-stakeholder negotiations requiring fluency in clinical workflows, procurement processes, and population health goals.
• Serve as a visionary leader and mentor to a high-performing team. Foster a culture of high performance, accountability, and continuous professional development, while thoughtfully expanding team capacity to meet future growth demands.
• Provide executive oversight for Foodsmart's food vendor partnerships and marketplace strategy, including national retailer relationships (Walmart, Amazon, Instacart) as well as community-level food bank and SDOH organizations. Work with the Sr. Director of Food Partnerships to build a differentiated marketplace value proposition that deepens member engagement and drives referral volume.
• Oversee the Director of Community Engagement and a field team responsible for awareness campaigns and enrollment drives in high-density markets. This vertical requires both operational accountability and strategic direction — ensuring community-level activation is tied to measurable enrollment outcomes rather than solely awareness metrics.
• Develop and manage relationships with distribution and channel partners — including supplemental benefit platforms (Soda Health, Nations Benefits), benefit management platforms (Lynx), and others — that create access to new member populations at scale. This requires an understanding of how benefit platforms price, structure, and distribute services.
• Build the operational infrastructure for this team: a shared CRM-based pipeline, segment-level performance tracking, a partner health scorecard, and a forecasting methodology that can be trusted by leadership. The VP will bring rigor and accountability to this function.
• Work closely with the CGO, Chief Clinical Officer, product, and payer/provider sales teams to ensure partnership structures are consistent with clinical quality standards, network requirements, and member experience expectations. Referral volume only creates value if it converts to engaged, retained members.