FlyFlat

Luxury Travel Manager

FlyFlat

full-time

Posted on:

Origin:  • 🌎 Anywhere in the World

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Salary

💰 $60,000 - $80,000 per year

Job Level

Mid-LevelSenior

About the role

  • Serve as the company pillar in your time zone, owning client relationships and closing high-value sales
  • Manage the full lifecycle of client engagement: outreach, flight strategy, consultative sales, and closing
  • Act as the primary point of contact: craft itineraries, guide booking decisions, and resolve issues
  • Maintain and grow client relationships by re-engaging past clients and following up on new leads
  • Be the emergency contact for clients for time-sensitive travel matters
  • Use knowledge of routes, loyalty programs, and luxury flying to provide optimal travel options
  • Collaborate with internal concierge and operations teams to deliver seamless, elevated service
  • Proactively apply judgment, empathy, and problem-solving to complex or urgent situations
  • Support Fortune 500 execs, VC partners, and seasoned world travelers with 24/7 white-glove concierge support

Requirements

  • 3+ years of experience in luxury service or selling high-ticket items
  • Strong knowledge of premium travel, airlines, loyalty programs, and global destinations
  • Outstanding communication skills—warm, clear, persuasive across email, text, and voice
  • Ownership mindset: proactive, solution-oriented, and results-driven
  • High integrity and discretion (manage sensitive, high-value transactions)
  • Preferred: Experience with GDS systems (Sabre or Amadeus)
  • Preferred: Solo advisor who owns a boutique agency but willing to step into an employee role
  • Preferred: Existing book of business or agency partnerships
  • Preferred: Strong partnerships with air consolidators and luxury hotel brands
  • Preferred: Background in HNW service, concierge teams, or early-stage startups