Flosum

Community Manager

• Identify, recruit, and personally enroll senior Salesforce executives from large enterprise accounts into the council. This is relationship-driven outreach—not mass email campaigns.
• Develop and maintain a target member list in partnership with Flosum’s leadership, ensuring diversity of industry, company size, and executive seniority.
• Serve as the primary point of contact and trusted relationship manager for all community members. Own the member experience from first invitation through ongoing engagement.
• Set and enforce membership criteria to protect the exclusivity, trust, and caliber of the community.
• Design the community’s programming calendar, including track themes, session topics, panel compositions, and roundtable formats.
• Curate 6–8 content tracks aligned with what matters most to Salesforce executives: budgeting, hiring, innovation, governance, success stories, data strategy, and other emerging priorities.
• Source and prepare council members to serve as panelists and discussion leads—coaching them to share candidly and facilitate peer-to-peer learning.
• Stay deeply informed on Salesforce ecosystem trends, enterprise IT challenges, and executive priorities so that programming is consistently timely and relevant.
• Serve as the lead facilitator for all community sessions. You set the tone, manage the energy, and ensure every member walks away with value.
• Moderate panel discussions with skill and confidence—drawing out insights, managing strong personalities, and keeping conversations productive.
• Facilitate roundtable ideation sessions so that every voice is heard and real challenges receive actionable input from peers.
• Enforce Chatham House Rules and the no-sales-pitch policy with consistency and professionalism.
• Build and manage the community’s collaboration infrastructure—selecting and administering the platforms, tools, and communication channels that allow members to connect between sessions.
• Foster year-round engagement: facilitate introductions between members, spark asynchronous discussions, and ensure the community delivers value beyond scheduled events.
• Track member engagement, satisfaction, and feedback. Use data and qualitative insight to continuously improve the community experience.
• Manage all operational logistics: scheduling, invitations, session preparation, follow-up communications, and member onboarding.
• Act as Flosum’s eyes and ears within the executive community—surfacing insights on market trends, member challenges, and opportunities that inform Flosum’s broader strategy.
• Build the kind of trust and executive relationships that naturally drive retention and expansion within large accounts—without ever making a sales pitch.
• Collaborate with Flosum’s leadership to align community strategy with business objectives, ensuring the community serves members first while creating measurable strategic value.

Director of Community Engagement – Strategic

Financial Planning and Analysis

• Own the company’s financial model, forecasting, and long-range planning with a relentless focus on accelerating growth to $100M ARR
• Determine where capital should be deployed across R&D, sales, marketing, and customer success to maximize ROI and speed to scale
• Build and maintain a capital allocation framework that balances aggressive growth with operational discipline
• Partner with sales, marketing, and revenue operations leadership to optimize GTM spend efficiency and pipeline economics
• Build financial models that connect marketing investment to pipeline generation, conversion rates, deal velocity, and revenue outcomes
• Establish and track unit economics (CAC, LTV, payback period, magic number) to inform GTM investment decisions at an enterprise SaaS level
• Own the annual budget process and quarterly business reviews, ensuring every function is aligned to growth targets
• Implement rigorous financial controls and reporting cadences without creating bureaucratic drag
• Identify inefficiencies and reallocate resources in real time to capitalize on what’s working
• Build dashboards and reporting that give the executive team instant visibility into financial and operational health
• Serve as a strategic thought partner to the CEO on all growth decisions, including pricing, packaging, market expansion, and M&A
• Bring a deep understanding of SaaS business models and the levers that drive hyper-growth in enterprise software
• Evaluate and optimize vendor spend, technology investments, and operational costs to fund growth

Vice President of Finance

Product Manager

• Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
• Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
• Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
• Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
• Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
• Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
• Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
• Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
• Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
• Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
• Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
• Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
• Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.

Senior Product Manager, Salesforce Platform

Product Designer

• Own product design, end to end.
• Own the UX and product design across Flosum’s platform (DevOps, Backup, Data, Security).
• Design workflows that are simple, intuitive, and enterprise-grade.
• Ensure consistency, clarity, and quality across all products and surfaces.
• Collect and analyze feedback from customers, prospects, internal teams, and usage data.
• Synthesize fragmented input into clear insights, patterns, and priorities.
• Translate feedback into concrete product and UX specifications.
• Create detailed UX flows, wireframes, interaction models, and design systems.
• Clearly document what we are building, why, and how it should work.
• Partner with engineering to ensure designs are feasible, scalable, and well-architected.
• Work closely with product and engineering leaders on system design and architecture decisions.
• Understand platform constraints and opportunities.
• Help shape solutions that balance UX quality, performance, security, and scalability.
• Help prioritize features and improvements based on customer impact, business value, and effort.
• Bring structure and focus to a complex product surface area.
• Push for high standards, urgency, and continuous improvement.
• Set and maintain a high design standard across the company.
• Proactively identify product gaps, UX debt, and opportunities for differentiation.
• Act as a product thinker, not just a designer.

Salesforce Product Designer

Account Executive

• - Own a monthly and quarterly quota focused on Flosum’s Backup & Archive product**
• - Run a full-cycle sales motion: discovery, product demo, value alignment, negotiation, and close**
• - Deliver live product demos and confidently articulate technical value to developers, architects, and compliance stakeholders**
• - Understand technical buyer needs around APIs, metadata, storage limits, archival workflows, field history tracking, and compliance frameworks (SOX, HIPAA, etc.)**
• - Collaborate cross-functionally with Product, Customer Success, and Engineering to ensure smooth customer handoffs and expansion opportunities**
• - Maintain up-to-date records in Salesforce and contribute to forecast accuracy**
• - Represent Flosum at select industry events and meet-ups (up to 10% travel)

Director of Community Engagement – Strategic

Vice President of Finance

Senior Product Manager, Salesforce Platform

Salesforce Product Designer

Account Executive – Mid Market