Flex

Director, Global Account Management

Flex

full-time

Posted on:

Location Type: Office

Location: Shenzhen • 🇨🇳 China

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Job Level

Lead

About the role

  • Develop and manage growth relationship of a large, multi-national med-tech partner and potential additional engagements reporting to VP of Global Account Management.
  • Analyze and understand customers’ business strategy, future product plans, and expansion activities; align Flex resources where mutually beneficial.
  • Shape propositions to meet client requirements and manage relationship.
  • Review business metrics (delivery, quality, customer satisfaction, financials) and manage internal and external financial elements amid economic challenges.
  • Forecasting, reducing inventory, and using financial metrics to evaluate financial performance.
  • Work closely with global project teams to ensure alignment to goals.
  • Navigate internal stakeholders and build robust service delivery teams.

Requirements

  • A completed degree in Engineering, Business, or equivalent field of study.
  • 15 ~20 years relevant work experience as a sales professional in electronic manufacturing services industry with focus on business-to-business and large/strategic customer engagements.
  • Healthcare industry experience preferred.
  • Large account management experience.
  • Ability to craft and articulate the compelling Health Solutions value proposition for expansion opportunities.
  • Financial fluency for commercial negotiations for group profitability metrics.
  • Demonstrated strategic framing and problem-solving skills.
  • Excellent communication skills (Mandarin & English).
  • Ability to make effective and persuasive presentations to various stakeholders.
  • Ability to navigate a matrixed organization and build robust service delivery teams.
  • Ability to travel within China / Singapore with periodic global travel.
Benefits
  • Social Insurance
  • Housing funding
  • PTO

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial metricsbusiness strategy analysisforecastinginventory reductioncommercial negotiationsstrategic framingproblem-solving
Soft skills
excellent communicationpersuasive presentationsrelationship managementstakeholder navigationteam building
Certifications
degree in Engineeringdegree in Business