Account Manager
Libra Solutions
Account Manager
Flex
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $100,000 per year
Job Level
JuniorMid-Level
About the role
- Take full ownership of a portfolio of high-growth customers, driving adoption, retention, and expansion across our suite of financial products.
- Build strong relationships, identifying growth opportunities, and ensuring every customer gets maximum value from Flex.
- Serve as the voice of the customer, turning feedback and insights into actionable recommendations.
- Collaborate cross-functionally with Sales, Product, Risk, and Operations.
Requirements
- 2–5 years of experience in Customer Success, Account Management, within FinTech, SaaS, or financial services.
- Proven ability to manage a book of business, drive renewals, and expand account value.
- Excellent communication skills, able to distill complex financial or technical topics into clear, actionable insights.
- Entrepreneurial mindset with comfort operating in ambiguity and a fast-changing environment.
- Strong analytical instincts and a passion for helping customers succeed.
- Proven track record of hitting and exceeding quotas Consistently a top 10% performer.
Benefits
- Annual team on-sites.
- Commission-based incentive plan.
- Competitive base salary.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Customer SuccessAccount ManagementFinancial ProductsRenewalsAccount Value ExpansionAnalytical SkillsQuota Achievement
Soft skills
Communication SkillsRelationship BuildingEntrepreneurial MindsetAdaptabilityCustomer Advocacy
