FleetPride

Manager

• Hire and supervise managers for branches in the area assigned
• Participate in staffing processes to ensure timely positions filling
• Provide hands-on support to branch managers for career development
• Prepare various reports as requested and develop annual performance plans
• Collaborate with sales managers to find new opportunities

Area Manager

Operations

• Deliver engaging in-person and virtual training sessions for store and field teams focused on operational excellence, systems use, and customer experience.
• Train on all operational systems including point-of-sale, inventory management, shipping, receiving, reporting, and data accuracy.
• Provide on-site coaching and support during system implementations, process rollouts, and post-launch transitions to reinforce best practices.
• Advise and assist in refining training tools, job aids, and process documentation to ensure clarity and consistency across all store locations.
• Evaluate learner performance, identify skill gaps, and collaborate with field leaders to create targeted development plans.
• Serve as a subject matter expert and resource for store teams, troubleshooting user or process issues and escalating as needed.
• Champion a culture of continuous learning, operational discipline, and safety excellence.
• Maintain strong cross-functional relationships with IT, Operations, and Learning & Development to ensure effective and timely training delivery.
• Travel up to 75% to provide on-site support and facilitate training at multiple locations.

Field Trainer – Store Operations

Implementation Specialist

• Lead operations excellence support across diligence, pre-integration, integration, and post go-live phases for acquisitions.
• Deliver onsite training and SME-level support for service, safety, inventory, and operational standards.
• Ensure compliance with FleetPride safety programs, policies, and procedures.
• Partner with regional and local leadership to support employee retention, morale, and performance.
• Conduct tooling, capex, and talent capability assessments to ensure operational readiness.
• Train leaders and managers on FleetPride service KPIs, reporting, and performance management.
• Support sales and marketing efforts to grow revenue and customer retention.
• Implement processes to improve customer experience, maintenance performance, and warranty compliance.
• Support locations during extended onsite deployments as needed (travel-intensive role).

Area Manager

Field Trainer – Store Operations

Business Implementation Manager