Fleetio

Content Marketing Manager

• Create and maintain clear, approachable documentation and product walkthroughs that empower customers to learn and solve problems on their own
• Own and evolve our knowledge management platform, keeping our internal and external knowledge bases polished, easy to navigate, and up-to-date
• Partner with the Manager, Customer Education to ensure content aligns with our broader education strategy
• Run documentation sprints, making sure the right work is prioritized, assigned, and shipped on time
• Work closely with Customer Support to reduce case volume through better knowledge, smarter content, and AI-powered solutions
• Collaborate with Customer Education and CX teams to shape our internal documentation strategy, including roadmap planning and scalable review processes
• Keep a pulse on what’s working (and what’s not) by tracking trends, sharing insights, and driving continuous improvement
• Proactively identify knowledge gaps by analyzing support trends, product changes, and customer feedback
• Support larger education initiatives like webinars, community programming, and LMS content
• Use data to understand how customers engage with our content and where we can improve
• Bring forward ideas and recommendations to make our Customer Education programs even better

Senior Content Specialist, Customer Education

Executive Assistant

• Manage complex calendars across time zones, ensuring alignment with strategic priorities
• Act as a gatekeeper—triaging communications, prioritizing requests, and managing the flow of information
• Plan and coordinate complex domestic and international travel, including flights, accommodations, transportation, and itineraries
• Provide real-time support for travel changes or disruptions, identifying quick solutions as needed
• Maintain flexibility and availability outside standard working hours to support executive travel needs
• Coordinate leadership meetings, offsites, dinners, and executive events
• Attend select meetings to capture action items and ensure follow-ups are documented and tracked
• Maintain organized meeting notes, agendas, and follow-up documentation
• Prepare executive-level correspondence, presentations, and documents
• Coordinate internal and external meetings, including agendas, preparation materials, and follow-up actions
• Anticipate meeting needs, including preparation time, materials, context, and attire
• Perform pre-meeting checks to confirm attendance, agendas, and logistics (room setup, food, beverages, A/V, etc.)
• Support executive relationship management by tracking key contacts, follow-ups, and touchpoints
• Assist with thoughtful outreach, scheduling, and follow-through for external partners, investors, and stakeholders
• Serve as a professional point of contact for high-priority external communications
• Build strong, trust-based relationships across the organization
• Lead or co-lead cross-functional projects—scoping work, building timelines, coordinating stakeholders, and delivering outcomes
• Step in to support or manage programs that require short-term leadership or coordination
• Handle sensitive information with discretion and produce consistently high-quality work

Financial Planning and Analysis

• Own the preparation, validation, and delivery of monthly, quarterly, and annual board financial reporting packages
• Partner closely with executive leadership to develop clear, concise, and decision-useful financial narratives
• Ensure accuracy and consistency across all reported financials, KPIs, forecasts, and supporting analyses
• Lead variance analysis for core components of P&L and explain operational and financial performance drivers to senior leadership
• Partner with Accounting to improve and streamline intercompany reconciliation and consolidation processes between three different business lines
• Support the integrity and alignment of financial reporting across multiple entities and systems
• Drive process improvements around monthly close coordination, reporting timelines, and financial data consistency
• Develop scalable reporting frameworks and controls to improve confidence in consolidated results
• Support finance integration activities related to acquisitions, including reporting alignment, systems/process harmonization, KPI standardization, and organizational coordination
• Help establish integrated forecasting, budgeting, and reporting processes for separate entities
• Identify opportunities to automate, simplify, and strengthen reporting and planning processes
• Improve finance operating cadence, reporting accuracy, and organizational accountability
• Lead investments in modernizing FP&A systems construction, implementation, and integration alongside other existing enterprise infrastructure
• Help establish scalable FP&A best practices appropriate for a growing multi-entity SaaS, marketplace, and payments businesses

Director, Corporate FP&A

Growth Marketing

• Own and scale paid acquisition programs
• Lead Fleetio’s paid search and paid social strategy across platforms including Google Ads, LinkedIn, Meta, YouTube, and emerging channels
• Partner closely with external paid media agencies to guide strategy, evaluate performance, prioritize experimentation, and ensure strong execution against pipeline goals
• Drive efficient pipeline growth while balancing CAC, conversion rates, lead quality, and revenue impact
• Manage and optimize six-figure monthly media investments with a strong focus on forecasting, efficiency, and scalability
• Build and maintain scalable evergreen campaign structures while continuously testing new audiences, messaging, and creative approaches
• Drive SEO and organic growth initiatives
• Partner with Fleetio’s SEO agency and internal content teams to evolve and execute our organic growth strategy
• Help shape SEO priorities across technical optimization, content strategy, search intent, and conversion opportunities
• Evaluate SEO performance and identify opportunities to improve rankings, traffic quality, and pipeline contribution
• Leverage search insights and competitive research to inform broader campaign and content strategies
• Lead integrated growth campaigns
• Partner cross-functionally to support fully integrated campaign launches across paid, organic, content, events, and outbound motions
• Collaborate with Product Marketing and Content teams to align messaging, offers, and targeting strategies across channels
• Support campaign amplification strategies for product launches, webinars, customer stories, reports, events, and strategic GTM initiatives
• Work closely with Creative teams and agency partners to develop high-performing ad creative and landing page experiences

Senior Content Specialist, Customer Education

Executive Assistant

Director, Corporate FP&A

Growth Marketing Manager