Flagstar Bank

Product Manager

• A Treasury Management Product Manager II is responsible for the research, design, development, and delivery of new value-added products
• Employs an end-to-end view of payment products across the enterprise
• Collaborates with a cross functional team of professionals to ensure integration with sales, marketing, operations, technology, and customer service
• Manage the product lifecycle from conception to launch, guiding product introduction through development, business case, and implementation
• Identify product opportunities and gaps for the organization, determine potential impact to financials, and inform multi-year product strategy and prioritization program
• Develop trusted partnerships within the enterprise; coach team to develop impactful partnerships
• Lead a matrix team, driving for outcomes adequately consulting and utilizing the partner groups like IT, HR, marketing, Audit, Risk etc.

Product Manager – Cash and Treasury

General

• Support underwriting, structuring, and management of commercial credit relationships
• Assist RMs in analyzing financial statements, assessing borrower creditworthiness, and preparing credit approval packages
• Monitor financial trends, covenant compliance, and borrowing bases to identify potential credit risks and recommend actions
• Work alongside sales and credit teams to structure deals, address underwriting inquiries, and support client needs
• Stay informed on market trends, credit policies, and risk mitigation techniques

Credit Products Specialist – I

• The Closing Specialist II - Credit Products handles all aspects of the loan closing process for standard and at times, complex transactions.
• Act as a point of contact for issues involving Sales associates, Credit associates, Legal, Title, and Escrow.
• Review documents and workflows to ensure compliance with approval terms.
• Independently manage a portfolio of loan closings.
• Review and negotiate legal documents and commitment letters; ensure all terms align with credit approval and policy.
• Coordinate with internal/external legal counsel, title agents, and insurance providers to facilitate closing.
• Ensure all closing conditions are met, documents are executed correctly, and deals are properly funded and booked.

Closing Specialist II – Credit Products

Financial Planning and Analysis

• Lead the structuring, analysis, and approval of highly complex credit transactions
• Proactively monitor portfolio risk, identifying industry trends and economic factors impacting credit quality
• Serve as a strategic partner to sales and senior leadership, offering expertise in credit negotiations and deal execution
• Work directly with clients, legal counsel, and internal teams to structure and negotiate credit agreements
• Mentor junior credit professionals, providing training and leadership in credit risk best practices
• Proactively identify and raise to senior leadership improvement areas in credit processes and procedures
• Analyze and resolve problems pertaining to the assigned portfolio
• Perform special projects, and additional duties and responsibilities as required

Senior Credit Products Specialist – Equipment Finance

• Lead underwriting efforts for complex loan requests, assessing creditworthiness and recommending risk-mitigating structures within the assigned specialized vertical or region.
• Continuously monitor assigned portfolio to proactively identify credit risks, trends, and financial performance concerns.
• Partner with sales in negotiations and client discussions, ensuring alignment between client needs and risk appetite.
• Collaborate with legal teams to review and negotiate credit agreements, ensuring compliance with bank policies and risk management frameworks.
• Provide guidance to junior credit professionals, enhancing team capabilities and fostering a strong credit culture.

Credit Products Specialist II – Dealer Finance

• Develop and maintain customer relationships within Flagstar Finance & Leasing
• Originate new customer relationships through direct channels, primarily targeting middle market companies
• Develop partnerships with Flagstar bankers across Commercial and Private Banking Groups
• Leverage industry insight, product knowledge, and communication skills to develop strong relationships
• Achieve/exceed new business volume quotas and portfolio growth goals set annually by management
• Evaluate all aspects of potential transactions including financial position of clients and transaction structure
• Partner with credit and documentation teams to meet service expectations and manage risk
• Monitor existing client creditworthiness on an ongoing basis
• Analyze and resolve problems pertaining to client transactions and service levels

Executive Sales Officer

Review Appraiser

• Assist the Chief Appraiser with Department functions as needed/directed
• Reviews complex real estate valuation reports on properties pledged as collateral securing Commercial related loan transactions
• Provides written appraisal and evaluation review reports and validations of value reports on complex valuation reports
• Procures the appropriate valuation reports from qualified valuations vendors
• Interacts with appraisal and evaluation vendors, and Flagstar Bank Associates to facilitate the flow of required information and completion of valuation products in a timely manner

Senior Review Appraiser

• Complex Credit Structuring & Underwriting: Lead the structuring, analysis, and approval of highly complex credit transactions, ensuring risk is balanced with business needs.
• Portfolio Strategy & Risk Oversight: Proactively monitor portfolio risk, identifying industry trends and economic factors impacting credit quality.
• Client & Executive Leadership Engagement: Serve as a strategic partner to RMs and senior leadership, offering expertise in credit negotiations and deal execution.
• Credit Agreement Negotiation: Work directly with clients, legal counsel, and internal teams to structure and negotiate credit agreements.
• Team Leadership & Mentorship: Mentor junior credit professionals, providing training and leadership in credit risk best practices.

Senior Credit Products Specialist – Commercial Banking

• A Treasury Management-Product Manager Sr is responsible for the research, design, development, and delivery of new value-added products to augment and enhance product lines
• Employs an end-to-end view of payment products across the enterprise, ensuring integration with sales, marketing, operations, technology, and customer service
• Collaborates with a cross functional team to ensure product launches are in accordance with business needs and priorities
• Manage the product lifecycle from conception to launch, guiding product introduction through development, business case, and implementation
• Identify product opportunities and gaps, determining potential impacts to financials and informing multi-year product strategy

Senior Private Bank Deposit Product Manager – Treasury Management

Social Media Manager

• Owns the end-to-end organic social strategy, platform presence, and performance measurement framework.
• Define and own the full organic social strategy across all platforms.
• Lead the social channel roadmap, driving capability improvements and platform investment decisions.
• Drive content innovation by piloting new formats, platforms, and storytelling approaches.
• Own and enforce community management standards, ensuring social interactions reinforce brand voice.

Senior Social Media Manager

Consultant

• Meet with clients via telephone to assess client needs
• Review their financial management practices and solutions
• Conduct a cash cycle conversation
• Make recommendations for products and services
• Manage/solve complex servicing issues for clients
• Proactively contact targeted clients
• Set up appointments for deeper conversations and a complete financial review
• Facilitate credit requests within Consumer Bank thresholds
• Meet individual performance goals on a quarterly basis

Senior Small Business Banking Consultant

• Lead underwriting efforts for complex loan requests, assessing creditworthiness and recommending risk-mitigating structures within the assigned specialized vertical or region.
• Continuously monitor assigned portfolio to proactively identify credit risks, trends, and financial performance concerns.
• Partner with sales in negotiations and client discussions, ensuring alignment between client needs and risk appetite.
• Collaborate with legal teams to review and negotiate credit agreements, ensuring compliance with bank policies and risk management frameworks.
• Provide guidance to junior credit professionals, enhancing team capabilities and fostering a strong credit culture.
• Identifies and raises to leadership improvement areas in credit processes and procedures
• Uses independent judgement and discretion to make decisions regarding assigned portfolio
• Analyzes and resolves problems pertaining to the assigned portfolio.

Credit Products Specialist II – Equipment Finance

• Lead Flagstar’s Employee Relations function as a trusted advisor.
• Establish and execute the Bank’s employee relations strategy.
• Oversee complex investigations involving misconduct, harassment, and discrimination.
• Develop resources, tools, and standards for employee relations.
• Provide guidance and mentorship to team members.
• Analyze case trends and propose actionable insights for reducing risks.
• Facilitate risk assessments and partner with Legal, Compliance, and Risk.

Director, Employee Relations – Banking & Financial Services

Business Intelligence Analyst

• Oversee strategy and ownership of data-informed decision-making across credit products, sales, business strategy, and finance
• Own KRI processes, including limit setting, model development, and scenario analysis to support proactive credit risk management
• Own and manage recurring BI and reporting routines related to credit risk, ensuring accuracy, timeliness, and compliance
• Act as the primary BI interface for credit products, sales, business strategy, and finance teams
• Oversee the development and delivery of dashboards, reports, and analytics that support credit risk monitoring and strategic decision-making
• Maintain adherence to regulatory and compliance standards in all credit risk reporting processes
• Coach and mentor BI analysts, fostering growth in business acumen and process excellence.

Senior Data and Business Intelligence Manager

• Lead underwriting efforts for complex loan requests, assessing creditworthiness and recommending risk-mitigating structures
• Continuously monitor assigned portfolio to proactively identify credit risks, trends, and financial performance concerns
• Partner with RMs in negotiations and client discussions, ensuring alignment between client needs and risk appetite
• Collaborate with legal teams to review and negotiate credit agreements, ensuring compliance with bank policies and risk management frameworks
• Provide guidance to junior credit professionals, enhancing team capabilities and fostering a strong credit culture
• Performs special projects, and additional duties and responsibilities as required