FIXD Automotive, Inc.

Customer Success Manager

• Onboard dealership customers to AppraisalPRO and conduct initial training
• Quickly and effectively aid customers in resolving technical issues and coordinate with internal engineering teams to resolve any issues
• Proactively provide support by actively monitoring product usage to identify red flags
• Influence and build rapport with key decision-makers in order to become their trusted advisor
• Secure referrals to other potential dealership customers from existing customers
• Present recommendations on platform and user experience improvements to our Product and Engineering team

Client Success Manager – Enterprise Accounts

Client Success Manager

Controller

• Own the Accuracy of All Financial Reporting: Monthly close (< 7 days), Revenue Recognition, Balance Sheet Reconciliations, P&L accuracy, Cashflow Reporting
• Daily Accounting Operations: build/optimize the Accounting Infrastructure, review bookkeeping, oversee inventory counts, cost audits
• Compliance: Tax, Audit, Regulatory. Maintain strong internal controls, ensure readiness for audits, manage relationships with external advisors/auditors
• Business Partner to the Founders: budget vs actual variance analysis, operational insights, evaluate capital allocation opportunities