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Client Success Manager – Enterprise Accounts
FIXD Automotive, Inc.Client Success Manager overseeing dealership accounts for AppraisalPRO. Responsible for customer onboarding, support, and relationship management.
Posted 6/8/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite
About the role
Key responsibilities & impact- Onboard dealership customers to AppraisalPRO and conduct initial training
- Quickly and effectively aid customers in resolving technical issues and coordinate with internal engineering teams to resolve any issues
- Proactively provide support by actively monitoring product usage to identify red flags
- Influence and build rapport with key decision-makers in order to become their trusted advisor
- Secure referrals to other potential dealership customers from existing customers
- Present recommendations on platform and user experience improvements to our Product and Engineering team
Requirements
What you’ll need- The ability to quickly build relationships and trust
- Excellent interpersonal skills
- Strong communicator who can present and write well, extremely responsive
- Ability to multitask and prioritize
- Passion for providing top-notch customer service
- Plus
- Experience in the Franchise Dealership industry
Benefits
Comp & perks- Health Care Plan (Medical, Dental & Vision) for you and your family
- 401k - 5% match
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
- Free Food & Snacks
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
relationship buildinginterpersonal skillscommunicationresponsivenessmultitaskingprioritizationcustomer service