Five9

Senior Cloud Platform Engineer

Five9

full-time

Posted on:

Location Type: Remote

Location: Colombia

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Job Level

Senior

Tech Stack

AnsibleAWSCloudDockerGoogle Cloud PlatformKubernetesOpenStackPythonTerraform

About the role

  • Design, implement, and automate components of large-scale distributed cloud systems.
  • Implement and support PAM solutions primarily on OpenStack, ensuring secure and reliable access management.
  • Build tools, automation, and workflows to improve availability, scalability, latency, and operational efficiency.
  • Work closely with engineering and delivery teams to deploy high-quality software in a fast-paced environment.
  • Monitor production and development environments and implement preventive and corrective measures to ensure platform reliability.
  • Participate in incident response, debugging, and root cause analysis for production issues.
  • Collaborate across teams to deliver consistent and reliable solutions aligned with.
  • Document designs, operational procedures, and troubleshooting guides clearly and effectively.
  • Contribute to improvements in reliability metrics such as availability, MTTD, and MTTR.

Requirements

  • 5–7+ years of experience in software engineering, cloud platform engineering, DevOps, or production operations.
  • 3+ years of hands-on experience supporting systems, debugging production issues, and working with networking concepts.
  • 3+ years of public cloud experience (OpenStack, AWS, or GCP), with OpenStack experience preferred.
  • Experience implementing and supporting security or access management solutions, including PAM.
  • Strong hands-on experience with infrastructure as code and automation, using Terraform, Ansible, and scripting languages (Python, Bash, or similar).
  • Working knowledge of containerization and orchestration technologies, including Kubernetes, Helm, and Docker.
  • Experience with CI/CD pipelines and Git-based workflows (e.g., GitLab).
  • Strong troubleshooting skills across applications, infrastructure, and cloud services.
  • Excellent problem-solving, analytical, and collaboration skills.
  • Strong written and verbal communication skills.
  • BS in Computer Science or equivalent practical experience.
Benefits
  • Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills
  • The more inclusive we are, the better we are.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cloud systems designPAM solutionsOpenStackinfrastructure as codeTerraformAnsiblePythonBashKubernetesDocker
Soft Skills
problem-solvinganalytical skillscollaborationcommunication
Certifications
BS in Computer Science