Cloud Engineer

• Implement cloud architectures within Viridien and client environments
• Build and automate cloud foundations including networking, identity, governance, and security controls
• Deliver and operate Kubernetes-based platforms, primarily using Azure Kubernetes Service (AKS)
• Develop and maintain Infrastructure as Code using Terraform, Bicep, or similar tools
• Build and manage CI/CD pipelines, deployment processes, and release controls
• Create reusable cloud modules and deployment patterns to improve consistency and scalability
• Implement security controls including IAM/RBAC, network segmentation, encryption, secrets management, and policy enforcement
• Ensure cloud platforms meet security, compliance, and governance requirements
• Support vulnerability management and security monitoring practices
• Implement monitoring, alerting, backup, and disaster recovery solutions
• Troubleshoot and resolve complex issues across cloud, Kubernetes, and database platforms
• Develop operational documentation, runbooks, and knowledge transfer materials
• Work closely with software teams, client stakeholders, and operations teams to deliver cloud solutions
• Support technical planning, risk management, and deployment activities
• Contribute to engineering standards, best practices, and continuous improvement initiatives

Senior Cloud Engineer

• Define the end-to-end cloud architecture, ensuring a secure and modular platform capable of flawless performance
• Lead the implementation of event-driven, serverless, and containerized services using leading cloud providers such as AWS and/or Azure
• Develop and maintain infrastructure-as-code (IaC) practices with tools like Terraform, CloudFormation, ensuring scalable and repeatable deployments
• Collaborate with software engineers, interoperability teams, and security experts to support microservices, APIs, and IAM protocols
• Drive architectural decisions that strictly adhere to compliance standards including HIPAA, GDPR, CLIA, and FDA/IVDR
• Implement monitoring, cost optimization, CI/CD pipelines, and DevSecOps standard methodologies to ensure seamless operations
• Mentor and guide engineering teams, participate in design reviews, and contribute to long-term platform planning

Senior Staff Cloud Architect

• Help oversee architecture of real estate data pipeline
• Develop pipeline components that are scalable, reliable and efficient
• Continual oversight of the overall architecture ensuring the overall system doesn't erode or become overly complex as time passes and features are added
• Perform Project and Team lead duties as needed for new core features
• Code reviews, mentoring and coaching teammates to understand and implement AWS best practices in line with an "AWS Well-Architected Framework”
• Provide feedback and constructive critiques resulting in optimum performance and system design
• Continual tracking of component and overall system performance by applying and automating application and performance best practice testing, monitoring and reporting
• Provide input and recommendations on managing costs within our AWS infrastructure at micro and macro levels

• Design, configure, and administer Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Copilot, and related security/compliance features.
• Administer and harden Entra ID (Azure AD), including conditional access, identity protection, app registrations, and role‑based access control.
• Own Exchange Online configuration: mail flow, transport rules, connectors, policies, hybrid connectivity, and advanced troubleshooting of mail delivery issues.
• Investigate incidents, identify patterns, and develop detection queries and reports leveraging Microsoft 365 Defender, Purview, and Log Analytics.
• Collaborate with security and networking teams to implement and maintain security baselines, DLP, retention, eDiscovery, and auditing across the M365 environment.
• Develop and maintain automation, scripts, and integrations to streamline administration, reporting, and provisioning.
• Contribute to CI/CD and infrastructure‑as‑code practices (e.g., Azure DevOps, GitHub) for Microsoft 365 configuration and related workloads.
• Work with containerized and cloud workloads (e.g., Kubernetes) where they integrate with M365/Entra for identity, security, or application access.
• Lead complex incident response and root‑cause analysis for M365 and identity‑related outages and security events.
• Produce and maintain technical documentation, standards, runbooks, and architectural diagrams for Microsoft 365 and Entra services.
• Mentor junior collaborators and provide guidance on best practices, governance, and operational excellence.

• Work with Support Teams to troubleshoot issues and resolve customer inquiries
• Provide guidance and recommendations to increase efficiency and reduce customer incidents
• Develop tooling and processes to drive and improve customer experience
• Create playbooks and provide mentoring to support teams
• Be a technical point of escalation for Cloud Administrators and Engineers
• Lead cross-functional business continuity and transformational projects
• Advise leadership in setting and executing technological strategies
• Proactively assess, propose, and implement enhancements to systems and processes
• Lead Workload/Workforce Management and Optimization tasks
• Review technical training for all Rackers supporting Rackspace Supported Cloud Products
• Coach, mentor and assist Rackers across the business

VMware Cloud Engineer, IV

• Architect, deploy, and manage Azure infrastructure including compute, networking, storage, identity, and security services.
• Administer and optimize Microsoft 365 workloads, including Exchange Online, Teams, SharePoint, and security/compliance features.
• Support and maintain GCC High (Government Community Cloud) environments, ensuring adherence to federal compliance and security requirements.
• Lead configuration, policy development, and lifecycle management in Microsoft Intune (Endpoint Manager) for Windows, iOS, and Android devices.
• Design, deploy, and support Azure Virtual Desktop (AVD) environments, including image management, FSLogix, scaling, and performance tuning.
• Manage and maintain server infrastructure (Windows Server, AD DS, DNS, DHCP, Group Policy) in hybrid environments.
• Administer and enhance identity and access management using Microsoft Entra ID, including Conditional Access, MFA, SSO, and identity governance.
• Implement cloud security best practices, monitoring, and compliance controls across Azure and M365.
• Troubleshoot complex cloud, identity, and infrastructure issues across hybrid environments.
• Develop documentation, runbooks, and operational standards for cloud services.

• Build the cloud where the magic lives.** **Design, deploy, and operate secure, scalable AWS environments (EC2, VPC, IAM, S3, Aurora, and Neptune) that keep our systems fast and our data exactly where it belongs, supporting CMS as it merges systems into one AI-driven platform.
• Respect the pillars.** **Build to the AWS Well-Architected Framework, balancing performance, reliability, security, and cost like they actually matter (because they do).
• Give AI a home.** **Stand up the cloud environment for AI, hosting open-source LLMs and ML workloads (think SageMaker, Glue, DataBrew) entirely within CMS’s AWS account, so sensitive data never wanders off.
• Keep the lights on.** **Implement high availability, disaster recovery, and COOP continuity so we hit our SLAs even on a genuinely bad day.
• Make security non-negotiable.** **Wire up AWS Security Hub, Config, and Audit Manager to keep us continuously compliant inside a FISMA Moderate boundary aligned to RMF, ARS, and IS2P2.
• Run a tidy multi-tenant house.** **Build isolated, segregated, quota-managed spaces where different teams can experiment with AI without elbowing each other.
• Be the bouncer.** **Design least-privilege IAM and role-based access controls, then keep them honest with regular access reviews and audits.
• Make it observable.** **Set baselines, configure monitoring and alerting, and turn system health into something the whole team can actually see, ideally before a user files a ticket.
• Chase the waste.** **Model cloud costs, hunt down savings with tools like AWS Trusted Advisor, and help keep our AI workspace financially sane.

• Build and Maintain Platform as a Service Offering using RedHat OpenShift.
• Work with A&A Team to maintain security requirements for the operation of systems.
• Maintain and improve existing infrastructure (build out autoscaling, support new services, optimize for cost efficiencies/authentication/search, etc).
• Produce detailed documentation.
• Maintain System in AWS environment using EC2, S3, ELB, and RDS.
• Maintain System in a VMware vSphere environment, using NSX, and NetApp StorageGRID.
• Automate and optimize service deployments.

• Design, create, and manage cloud applications and services using AWS services
• Integrate and optimize CI/CD pipelines for AWS application deployments
• Monitor AWS service performance using tools like CloudWatch
• Collaborate closely with engineering, DevOps, and offshore teams
• Remain updated on the latest AWS services, Node.js, TypeScript features

Senior AWS Engineer – Enterprise Services Integration

• Design, develop, migrate, and maintain scalable data pipelines and ETL processes on Microsoft Fabric and utilize Azure data & analytics resources.
• Design and implement data integration processes to extract, transform, and load (ETL) data from various sources both on-prem, external 3rd party applications, and other cloud providers.
• Understand, design and implement data solutions following industry standard architectural frameworks such as Data Mesh, Data Lake, Data Fabric and Data Warehouse architectures.
• Design and implement industry standard data modeling techniques for semantic modeling for Power BI such as “Star” or “Snowflake” schemas.
• Create data processing workflows and pipelines to support data analytics, machine learning, and other analytic-driven applications.
• Implement CI/CD pipelines for automating data engineering processes using Azure DevOps or GitHub.
• Collaborate with cross-functional teams to understand data requirements and implement effective data integration solutions.
• Set up monitoring solutions using Azure Monitor, Azure Log Analytics, Fabric Data Activator, and other Azure solutions to track the performance of data pipelines or analytics workflows to ensure data quality, integrity, and performance.
• Work with cloud security teams to set up and configure various Microsoft security solutions such as Purview and Sentinel to monitor and alert security and compliance best practices throughout the data & analytics lifecycle.
• Conduct thorough testing and validation of data solutions to ensure the accuracy, completeness, and reliability of the delivered data products.
• Implement, optimize, and maintain cost-effective data & analytics solutions by leveraging Azure Cost Management tools and best practices.
• Stay updated on industry regulations and implement necessary changes to maintain compliance.

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