Systems Engineer

• Maintain the Power Platform user base , including user setup, access changes, role assignments, and business unit configuration — with Dynamics 365 as a key area of focus.
• Support and maintain Power Platform operations during CST time zone coverage, ensuring timely response to production issues, business requests, and operational support needs across platform applications including Dynamics 365.
• Perform application configuration changes based on approved business needs and prioritization, including cloud flows, Power Automate workflows, JavaScript updates, table and column changes, business rules, and other declarative or low-code platform updates.
• Make production pushes using Azure DevOps pipelines from sandbox to production and support deployment validation and post-deployment checks.
• Maintain sandbox environments so they stay current with production configuration and are ready to support testing, validation, and release activities.
• Support incident resolution and enhancement requests by documenting issues, validating system behavior, coordinating with technical resources, and implementing or assisting with approved fixes.
• Report on platform data as needed , including common reporting areas such as users, contracts, leads, and opportunities within Dynamics 365 and other connected applications.
• Partner with business users and technical teams to understand current-state processes, assess impacts, and implement practical system changes that align with business objectives.
• Create and maintain system documentation , configuration documentation, training materials, and quick reference guides as needed.
• Facilitate and support testing activities for changes delivered to the platform, including unit testing, validation, and business acceptance support.
• Stay current on Power Platform capabilities — including Power Apps, Power Automate, Power BI, and Dynamics 365 — and recommend improvements that strengthen process efficiency, reporting, supportability, and platform maturity.

Systems Analyst ll – Power Platform

Bilingual

• Answer and route incoming calls professionally and efficiently
• Provide accurate information to clients via phone and email
• Support calendar management and meeting scheduling
• Maintain up-to-date internal directories and contact lists
• Collaborate with departments to ensure smooth communication
• Monitor and manage reception-related systems remotely
• Assist with digital organization of client documents and intake forms
• Follow safety and confidentiality protocols in handling sensitive data

Bilingual Receptionist

Consultant

• Asesorar clientes y prospectos en temas de Riesgos Laborales para prevenir futuros riesgos en los funcionarios y mejorar así el desempeño financiero y operacional de nuestros clientes.
• Asesorar a los equipos de Salud Ocupacional y de Recursos Humanos de nuestros clientes, en la elaboración de estrategias de salud y en el desarrollo de políticas internas relacionadas.
• Elaborar evaluaciones de riesgo y siniestros, herramientas de auditoría, políticas y procedimientos, y realizar recomendaciones para minimizar pérdidas operacionales, ausentismos y mejorar el perfil de riesgo de los empleados (ocupacionales y no ocupacionales).
• Planear, implementar, monitorear y revisar metodologías prácticas y efectivas (preventivas, correctivas y de protección).
• Dar apoyo al equipo de ventas y de colocación en las negociaciones relativas a Riesgos Laborales.
• Promocionar y liderar entrenamientos con los clientes sobre temas de Riesgos Laborales.
• Mantener estadísticas y antecedentes para los reportes gerenciales.

Consultor SST

Account Executive

• Generate new business opportunities through proactive prospecting
• Manage the full sales cycle, from pipeline creation to negotiation and closing
• Sell Infobip solutions to assigned target accounts, directly or via partners
• Build tailored solution proposals and value propositions for customers
• Collaborate with specialists and internal stakeholders to advance complex deals
• Maintain accurate pipeline forecasting and CRM hygiene
• Partner with Customer Growth teams to ensure smooth handover and account ramp-up

Junior Account Executive

Operations

• Monitor and analyze transactions for potential fraudulent activity.
• Investigate and resolve reported fraud cases, ensuring timely and accurate documentation.
• Develop and implement fraud prevention strategies and procedures.
• Collaborate with the customer service and operations teams to address and mitigate fraud risks.
• Conduct regular fraud risk assessments and provide recommendations for improvement.
• Prepare and present detailed reports on fraud trends and prevention measures.
• Stay updated on the latest fraud techniques and industry best practices.
• Assist in training and educating team members on fraud prevention and detection.

Fraud Operations Specialist

Full-stack Engineer

• Contribute to the development of web applications across both front-end and back-end
• Work with UI components, support back-end services, and integrate APIs across the stack
• Take ownership of well-scoped tasks and collaborate with the team
• Fix bugs, improve UI performance, and support database queries

Associate Full Stack Engineer

Recruitment

• Execute end-to-end recruiting processes —including profile design, talent sourcing, interview scheduling, and candidate assessments.
• Provide vital administrative support to ensure smooth daily HR operations through employee records management, onboarding/offboarding assistance, and general departmental organization.
• Maintain an outstanding level of attention to detail, responsiveness, and organization in operational tasks.

Bilingual HR Recruiter Assistant – English, Spanish

Executive Assistant

• Provide comprehensive, high-level administrative support to the Senior Vice President, Equipment Services and the Senior Vice President, Strategic Markets.
• Act as a primary point of contact for internal and external stakeholders on behalf of both executive leaders.
• Manage and coordinate complex calendars, meetings, and appointments across multiple executive schedules, ensuring alignment and prioritization of commitments.
• Coordinate domestic and international travel arrangements for executive leadership, including itineraries, accommodations, and transportation.
• Prepare, review, and distribute executive-level reports, presentations, and business documentation for both executives.
• Organize meetings by preparing agendas, taking detailed minutes, tracking action items, and ensuring timely follow-up across executive initiatives.
• Draft and distribute professional correspondence, emails, memos, and other communications on behalf of executive leadership.
• Maintain accurate, organized, and confidential records, files, and documentation related to executive activities.
• Submit, track, and reconcile executive expense reports in accordance with company policies.
• Liaise with other executive assistants, senior administrative staff, and cross-functional teams to ensure alignment and timely execution of executive requests.
• Support special projects, strategic initiatives, and cross-functional efforts as directed by executive leadership.
• Anticipate executive needs, proactively identify potential issues, and resolve administrative or scheduling challenges across both leadership functions.
• Uphold the highest level of confidentiality and discretion when handling sensitive and confidential information.

COP 5,000,000 - COP 6,000,000 per month

Data Engineer

• Implementar la lógica de transformación y conversión de datos contables.
• Diseñar, desarrollar y mantener pipelines ETL/ELT usando Apache Spark y AWS Glue.
• Garantizar la calidad, trazabilidad y linaje de los datos en cada etapa del pipeline.
• Colaborar con el BA para entender las reglas de negocio contable.

Ecommerce

• Serve as the primary strategic advisor and point of contact for retention marketing clients.
• Develop and execute retention strategies focused on increasing customer lifetime value (LTV), improving retention, and reducing churn.
• Build and optimize customer lifecycle programs, including email and SMS automations, segmentation strategies, and retention flows.
• Own campaign planning and retention calendars across multiple client accounts.
• Conduct cohort analyses to identify customer behavior trends, retention opportunities, and growth insights.
• Analyze performance data and provide actionable recommendations to improve retention outcomes.
• Collaborate closely with Klaviyo Specialists, designers, and copywriters to execute retention initiatives.
• Lead retention-focused projects and ensure timely, high-quality delivery across client accounts.
• Stay current on industry trends, subscription commerce best practices, and retention marketing innovations.
• Build strong client relationships and contribute to long-term client satisfaction and retention.

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