Content Marketing Intern
Botpress
Salary
💰 $70,000 - $80,000 per year
Job Level
Junior
About the role
- Merchandise products and collections across Shopify storefronts, ensuring accuracy and consistency
- Evaluate customer shopping paths and understand user behavior by cohort to gain insights and action on data based on user journeys and friction points
- Manage event setup within “Let’s Do This” (Ragnar), including race creation, pricing updates, and data accuracy
- Manage new product uploads, including imagery, variants, tagging, and SEO setup
- Optimize product recommendations and upsells to positively affect AOV
- Schedule and QA homepage updates, promotional assets, and campaign launches
- Monitor inventory availability and manage out-of-stock and back-in-stock scenarios
- Analyze and optimize site search and collection filtering for an easy shopping experience
- Provide weekly and monthly reporting on site performance and merchandising KPIs, highlighting insights and recommendations
- Partner with Sr. Manager, eCommerce on site optimizations, QA for dev enhancements, and longer-term projects such as Shopify theme updates
- Document key processes to support scale across product launches, reporting, and merchandising updates
- Assist Customer Service & Warehouse departments with order management & customer service issues
- Foster, support, and value diversity, equity, and inclusion in the workplace
- Perform other related projects/duties as assigned
Requirements
- 1–3 years of ecommerce or site merchandising experience (Shopify experience strongly preferred)
- Familiarity with analytics tools (Google Analytics, Clarity, Hotjar) and ecommerce reporting
- Strong attention to detail and organizational skills with the ability to manage multiple brands and priorities
- Experience with ecommerce tools such as Yotpo, Klaviyo, or merchandising apps a plus
- Ability to work independently while collaborating effectively with cross-functional teams (Creative, Marketing, Ops, Dev)
- Proficiency in Excel, Google Suite, and/or other reporting and productivity tools
- Clear and effective written and verbal communication skills
- Bachelor’s degree in Marketing, Business, or related field preferred
- Minimum 1–3 years of experience managing ecommerce sites or merchandising
- Physical ability to sit at a desk for prolonged periods and work on a computer
