Head of Customer Supply Chain
Joseph Joseph Ltd
ERP
Director of Planning, Procurement and Production
FitLab
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $130,000 per year
Job Level
Lead
Tech Stack
ERP
About the role
- Oversee demand planning, inventory management, procurement, and production coordination across DTC, Wholesale, Retail Direct, and International Drop Ship channels.
- Develop and execute a comprehensive inventory strategy that aligns with business goals, performance metrics, and growth plans.
- Lead and mentor the Procurement & Production Specialist and Procurement & Production Manager roles, ensuring clear objectives and accountability.
- Implement best-in-class supply chain processes to enhance efficiency, reduce costs, and improve fulfillment performance.
- Own and manage the demand planning process, improving forecast accuracy using historical data, sales trends, and market insights.
- Collaborate with Product, Sales & Marketing, Finance, Logistics, and Operations to incorporate launches, promotions, and budget alignment.
- Establish and maintain optimal inventory levels, replenishment policies, safety stock, reorder points, and manage VMI program.
- Oversee supplier selection, negotiation, contract management, and supplier performance metrics to drive improvement.
- Oversee contract manufacturing operations, enforce SOPs, quality control measures, compliance standards, and production deadlines.
- Implement technology solutions (ERP, forecasting tools, supply chain analytics) and develop KPI dashboards for visibility and decision-making.
- Drive continuous improvement initiatives to enhance production efficiency and reduce costs.
- Perform other job-related projects/duties as assigned.
Requirements
- Promote, support, and appreciate diversity, equality, and inclusion in the workplace.
- Bachelor’s degree in Supply Chain, Business, Operations Management, or related field (MBA preferred).
- 10+ years of supply chain, demand planning, procurement, or production management experience in a CPG environment.
- Experience leading cross-functional supply chain teams with direct management of procurement and production functions.
- Strong excel proficiency and analytical skills with expertise in demand forecasting, inventory planning, and supplier management.
- Proficiency in ERP/MRP systems such as Netsuite, demand planning tools, and supply chain analytics.
- Knowledge of contract manufacturing operations, supplier negotiations, and cost optimization strategies.
- Experience with contract manufacturing from China and Taiwan is a plus.
- Excellent leadership, communication, and problem-solving skills with the ability to influence cross-functional teams.
- All final candidates will undergo a background check after receiving the signed offer letter and release form.
- Physical Demands: Prolonged periods sitting at a desk and working on a computer.
