Regional Sales Account Executive – Fleet Services
Cox Enterprises
Digital Account Executive
Fiserv
full-time
Posted on:
Location: Idaho, Iowa • 🇺🇸 United States
Visit company websiteSalary
💰 $71,400 - $111,700 per year
Job Level
Mid-LevelSenior
About the role
- What does a successful Digital Banking Account Executive do? As a Digital Banking Account Executive at Fiserv, you will play a pivotal role in managing digital channels and electronic payments relationships with clients across North America.
- You will act as an advocate and ambassador for financial institutions using Fiserv’s best-of-breed solutions to better serve their consumers.
- You will be committed to exceeding performance results for both the clients and Fiserv, contributing to a high-performing team and showcasing reference ability, retention through renewals, and growth in product adoption and usage.
- Manage a regular meeting cadence with each client in your territory, both onsite and remotely.
- Educate clients on Fiserv happenings and our impact on their organization.
- Create an easy environment for clients to interact and communicate with you and Fiserv.
- Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value and satisfaction.
- Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects.
- Coordinate team education on Digital Channels and Electronic Payments products as needed.
- Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues.
- Support client visits and conferences, and ensure billing accuracy.
Requirements
- 5+ years of experience in client relationship management, service delivery, and/or sales to C-Level executives.
- 5+ years of experience in electronic banking, mobile banking, and/or payments.
- Bachelors degree in business or other applicable discipline, and/or equivalent military experience.
- Strong professional communication skills, including verbal, written, and presentation.
- Proven ability to interact and influence at executive levels.
- Exceptional time management skills, ability to manage multiple projects and responsibilities concurrently.
- Strong working knowledge of Excel and PowerPoint, including the ability to create compelling presentation content.
- Working knowledge of Fiserv account processing products, online banking products and business units.
- Experience with Fiserv systems or application.
- Additional certifications in banking or financial technology fields.
