FiscalNote

Account Manager

• Manage high value, strategic client relationships focused on growing existing business and ensuring high retention rates
• Achieve new business growth targets through up-sell /cross-sell opportunities with existing clients
• Be responsible for all aspects of renewals and deliver results against monthly, quarterly and yearly forecast objective
• Lead and manage the renewal process
• Meet onsite with existing accounts and conduct needs and business impact analysis of current product portfolio
• Manage and lead pricing negotiations for renewals and up-sells
• Identify risk and work with internal and external stakeholders to prevent both client and revenue churn
• Facilitate the transition of a client’s existing workflow into the FiscalNote platform
• Provide accurate monthly forecast reports
• Actively collaborate with Product and Marketing teams
• Intelligently engage in conversation regarding the legislative and regulatory processes
• Travel to on-site client locations outside the DC area on occasion (-20%)
• Actively and regularly attend industry events

Senior Account Manager

Manager

• Manage and deliver complex, multi-faceted projects with minimal oversight
• Drive project delivery with limited support
• Balance multiple workstreams and enhance client relationships
• Build strong cross-functional relationships across the organization’s strategic insights and commercial teams
• Integrate existing research, data assets, and industry expertise into client engagements

Engagement Manager

Customer Success Manager

• Engage with a portfolio of clients to ensure they get the best value from FiscalNote: Global Intelligence products and services
• Drive product adoption and usage to help client retention and expansion
• Partner closely with Account Managers and Client Success Team to support senior executive clients in client engagement and retention activities across the EMEA region
• Coordinate and manage event outreach, executive planning sessions, and client calls from scheduling through delivery
• Plan and execute virtual and in-person client events, executive roundtables, roadshows, and market briefings
• Serve as a key point of coordination between clients, analysts, and commercial team members to ensure a seamless client experience
• Track and manage client engagement activities, ensuring timely follow-up and execution of commitments
• Support client onboarding and adoption of FrontierView services and resources
• Assist in the preparation of client presentations, briefing materials, meeting agendas, and event communications
• Monitor client engagement trends and identify opportunities to increase utilization of FrontierView services
• Maintain accurate records of client interactions, activities, and engagement metrics within Salesforce and other internal systems
• Support regional and global commercial initiatives as needed, including strategic projects, events, and client campaigns
• Collaborate across Commercial, Strategic Insights, and Operations teams to deliver exceptional client outcomes
• Help identify opportunities to improve processes, client experiences, and team efficiency

Client Success Associate

People Operations

• Regularly Partner with Business leaders in a consultative and proactive manner to provide thought partnership regarding organizational and people-related strategy and execution aligned with business strategies to improve work relationships, establish high-performance accountability and management, build morale, and increase productivity and retention.
• Partner and collaborate with Talent Acquisition, Total Rewards, and People Operations to develop and implement efficient, scalable solutions.
• In partnership with other members of the Partner team, develop and facilitate training programs or modules and learning and engagement experiences which align with company strategy.
• Support workforce planning during the annual planning and budgeting cycle and develop workforce plans for designated client groups. Regularly meet with stakeholders to understand and plan for the capability and capacity needs of the business.
• Proactively collect and assess organizational metrics and provide insights to leaders to drive business outcomes. Share Employee Engagement pulse and full survey results and coach leaders on actions to address result findings. Assess employee goals and feedback utilizing FN's feedback system, and assist both managers and employees where needed. Revise job descriptions with leaders when business/position needs change and work with Total Rewards on job evaluation.
• Support managers and employees and fully execute transactions in all people disciplines in accordance with company procedures, forms, and systems including hiring, compensation/salary/promotion and job changes, employee relations and engagement, performance management, and People department systems navigation and utilization.
• Implement systematic, scalable, efficient, and consistent solutions across the People Partner team and the organization. Achieve solutions in close partnership with a team of People Partners and People Operations by identifying strategic and technical systems solutions based on needs and organizational strategy.
• Diagnose and solve talent and organization-related problems by maintaining a pulse on the organization and actively engaging with leaders and teams.
• Advocate for and represent teams’ needs to the People team and senior leadership through open communication channels between internal and external stakeholders
• Provide consultative support and guidance to managers on the implementation of core HR/Talent programs
• Coach managers on how to appropriately manage and resolve complex People issues (e.g., performance management, rewards, mutual separations, conflict management...)
• Manage employee relations issues as needed
• Lead Performance Management Processes for designated teams
• Provide advice and guidance on international employment law, company policies and best practice
• Partner with legal advisors to align and resolve international ER issues

Global People Partner

Product Marketing

• Supporting key priorities across the sales and service organization
• Executing directly on high leverage needs
• Using Salesforce.com for reporting and metrics
• Making contributions to territory management and Salesforce.com improvements
• Collaborating closely with other teams

GTM Operations Analyst

Journalist

• Summarize complex legislation and congressional procedures clearly and concisely
• Write on multiple topics while meeting strict deadlines
• Develop expertise in assigned policy areas and news developments
• Build a network of sources on and off Capitol Hill
• Work evenings/nights and weekends when needed

House Action Reporter, Legislative Analyst

Data Analyst

• Personally build and maintain core dbt models used in reporting across finance, product, sales, and customer success — this is a hands-on, individual contributor expectation, not a delegated one
• Own and evolve FiscalNote's enterprise analytics and reporting infrastructure, serving as the authoritative source of truth for business performance data
• Proactively identify analytical gaps and build reporting solutions before stakeholders know to ask — surface insights, don't just respond to requests
• Provide functional and technical leadership across core BI platforms including Snowflake, Databricks, dbt, Fivetran, Segment, Heap, Metabase, and Stitch
• Act as direct technical admin and functional lead for Metabase and Heap
• Build and maintain reporting infrastructure in Metabase, ensuring dashboards are accurate, performant, and accessible to stakeholders
• Define and maintain a self-serve analytics framework that empowers business teams to answer their own questions with confidence
• Prepare and deliver board- and investor-level data models and reporting for senior leadership (CFO, CEO, CRO)
• Support M&A due diligence for acquisitions and divestitures; lead data separation and migration efforts related to transactions
• Manage audit-related activities for in-scope data systems, including controls, documentation, and compliance
• Drive data governance and quality standards across all owned platforms
• Collaborate cross-functionally with sales, marketing, finance, operations, product, and engineering on data and analytics initiatives
• Coach and mentor junior analysts outside of direct reporting line
• Drive AI/ML initiatives and automation efforts to improve analytical efficiency and scalability
• Develop training programs to increase self-serve analytics adoption and proficiency across the business
• Manage system performance, scalability, security, and compliance across all owned platforms

Director, Data Analytics – Business Intelligence

Sales

• Lead, coach, and motivate a team of Account Executives focused on generating new business in the Enterprise space
• Drive accountability by setting clear goals, tracking performance against key metrics, and providing regular feedback and coaching to ensure consistent achievement of sales targets
• Develop and execute data-driven sales strategies that grow pipeline, shorten deal cycles, and increase conversion rates
• Use analytics and CRM insights to monitor activity, forecast accurately, and identify opportunities for improvement across the sales funnel
• Empower your team to connect FiscalNote’s solutions to the policy, regulatory, and operational priorities of mission-driven organizations
• Collaborate with Marketing and Client Success to ensure seamless handoffs and a high-quality experience for every new client
• Maintain strong pipeline discipline and CRM hygiene, ensuring data integrity and visibility into performance across individual and team levels
• Continuously refine sales processes through experimentation, feedback, and performance analysis to drive efficiency and effectiveness
• Foster a high-performance culture grounded in accountability, collaboration, and measurable results

Senior Director of Enterprise Sales

Account Executive

• Strategically build, manage, and close deals in the sales pipeline.
• Maintain consistent outreach to prospects and adapt to the unpredictable nature of sales.
• Meet and exceed quarterly quotas for new business while nurturing ongoing opportunities.
• Conduct persuasive pitches and product demonstrations to C-level executives, tailoring the business use case based on real-time feedback.
• Collaborate with internal teams such as ProServ and Client Success to assist in closing deals and leverage marketing material to attract prospects.
• Engage in collaboration-centric selling with other sales team members to scope, build, and enhance opportunities.
• Actively participate in industry events to network and stay up-to-date with market trends.