FiscalNote

Account Manager

• Establish robust relationships within mid-market accounts
• Identify risks and pursue new opportunities
• Unveil client pain points and organizational objectives
• Retain clients and foster growth within portfolios
• Cultivate strong client relationships and act as a trusted advisor
• Partner with paired CSM for onboarding and adoption processes

Consultant

• Actively collaborate across many teams
• Analyze and synthesize legislation and policy at the federal, state, and local levels for clients
• Deliver written analysis and professional communication to clients ranging from Analyst to Executive levels
• Use and analyze data to understand, interpret, visualize research and insights
• Manage and execute on multiple projects simultaneously with high attention to detail, while meeting tight deadlines
• Help to create and scope tailored solutions to pair with the FiscalNote product suite
• Join client calls and meetings to support the management of your client portfolio
• Own the functional aspects of client projects including, documentation of requirements and timeline, communication with clients on status, and delivery of work product
• Become an expert in our current products and solutions while contributing to the development of new technical and professional services products
• Communicate client and product-related feedback to product, engineering and sales teams

Associate Consultant, Energy

Customer Success Manager

• Manage a portfolio of accounts, ensuring their training and account configuration needs are met and lead to product adoption and renewal
• Demonstrate mastery in all products within the Public Policy/Issues Management and Advocacy lines of business (currently 5 core products)
• Deliver on-site (as applicable) and webinar training for our full product suite across all clients
• Leverage ChurnZero to proactively focus on customers to reduce risk and drive product adoption and usage
• Analyze clients’ current usage of products and suggest "best practices" that increase customer efficiency and effectiveness
• Build and maintain strong relationships with influential site contacts at assigned client organizations to ensure customer satisfaction
• Understand the challenges and pain points of a client and be able to translate how our tools can help solve those

Client Success Manager

Account Executive

• Strategically build, manage, and close deals in sales pipeline
• Be responsible for closing a quota of new business
• Strategically plan for account penetration
• Actively and regularly attend industry events
• 4 weeks of in-depth training followed by FiscalNote Seller Certification
• Feedback and coaching opportunities
• Collaborate with peers and celebrate wins

Account Executive, Mid-Market

Content Manager

• Create and manage execution of lead generation and thought leadership materials across multiple channels
• Produce content that attracts & engages target audiences (webinars, blogs, lunch & learns, white papers, case studies, reports)
• Own the content strategy and editorial calendar across FiscalNote, aligned to organizational goals
• Produce thought leadership, market reports, and unique data studies
• Showcase product value through content tied to features, use cases, and outcomes; enable self-education that shortens time to Discovery Meetings
• Build and prioritize a robust library of case studies, testimonials, and customer stories
• Manage content contributors including internal team members, writers, agencies, and freelancers
• Ensure quality, consistency, and brand voice across all content formats
• Drive organic, top-of-funnel growth and develop an organic growth strategy to increase non-paid sessions, rankings, and inbound leads
• Optimize content for search and AI recommendation engines and perform quarterly audits and performance analyses
• Deliver content that aligns with quarterly campaign themes and audience needs and support demand generation, product marketing, and sales enablement

Content Manager, Marketing

Journalist

• Track every action on the House or Senate floor as it happens, providing complete, timely coverage and precise descriptions of both the policy and legislative procedure involved.
• Read, summarize and analyze bill text and floor actions; prepare impartial, fact-based bill summaries of all measures and amendments subject to floor activity for publication or internal circulation.
• Backstop and/or collaborate with team members to provide detailed and informative analysis of congressional committee actions.
• Quickly and accurately collect and process legislative data, bill text information and other related information as assigned by editors.
• Master operational tools, procedures and software systems to maintain CQ’s legislative data and develop understanding of CQ Roll Call databases and tracking products.
• Balance long hours and an unpredictable congressional schedule while juggling multiple assignments.
• Report breaking news from the House and Senate floors and promptly respond to newsroom questions or requests for floor information.
• Work with editors and reporters to develop reporting, writing and news-gathering skills; cultivate relationships with congressional and government agency sources.
• Contribute ideas about product priorities, data quality and operational improvements within CQ’s legislative research and analysis department.
• Perform other duties as assigned.

Floor Action Reporter / BillTrack Researcher

Business Analyst

• Support research on healthcare trends in Colombia
• Analyze healthcare trends, hospitals, diagnostics, and market access
• Help prepare reports, presentations, and client materials
• Monitor healthcare news and policy updates
• Assist analysts with data collection and simple analysis
• Join virtual client calls and team meetings to gain exposure to real-world advisory work
• Produce syndicated content and analysis related to healthcare systems, market access, and reimbursement

Junior Strategic Insights Analyst, Healthcare

Analyst

• Monitor and analyze economic, political, and business trends in Sub-Saharan Africa
• Forecast macroeconomic indicators and provide ongoing economic analysis
• Produce syndicated research deliverables that are concise and impactful for senior executive audiences
• Deliver research presentations to senior executive clients, including C-suite engagement
• Collaborate closely with the commercial team to support FrontierView's growth strategy and client relationships
• Report to the Head of Sub-Saharan Africa (SSA)
• Drive alignment with internal and external stakeholders and pressure test views
• Manage multiple research projects and produce short-form analysis on varied topics

Senior Analyst – SSA Strategic Insights

People Operations

• Support configuration and maintenance of HR systems and associated workflows
• Lead employee lifecycle processes including onboarding, offboarding, and transfers
• Manage and develop a team of People Operations Coordinators, providing coaching, performance management, and professional development opportunities
• Coordinate performance management cycles, learning and development programs, and employee engagement initiatives
• Ensure process compliance with security and regulatory requirements
• Stay current on HR operational best practices to recommend process improvements
• Partner with stakeholders to enhance employee experience and streamline HR processes
• Support HR system adoption through training coordination and documentation maintenance
• Assist with vendor relationship management and system optimization projects
• Generate regular reporting and support data analysis for people metrics
• Collaborate with cross-functional teams on people-related projects and initiatives

Manager, People Operations, HR

• CQ Roll Call seeks an experienced, versatile and motivated journalist to join a team of reporters covering defense and national security issues. This is a role for someone who can generate distinctive coverage of defense policy and spending through the lenses of Congress and the Pentagon for a sophisticated audience.
• The position is based in Washington, DC and requires daily reporting from the Capitol.
• Producing daily and enterprise stories as part of a four-person team
• Thriving in a fast-paced, subscriber-focused newsroom where journalism is produced for two websites, a newspaper that publishes when Congress is in session, and dozens of newsletters in front of and behind a paywall
• Contributing to CQ Defense, a subscription newsletter that publishes weekdays when Congress is in session
• Contributing to legislative tracking (coverage of markups and vote entry) on all major legislation and nominations. You will work in tandem with the Legislative Research and Committees teams on coverage of the annual defense policy bill, known as the NDAA, as it moves through both chambers to the president’s desk. Coverage also includes the Defense and Military Construction-VA appropriations bills
• Staying on top of developments about defense and national security in all branches of government, especially the work of the congressional committees with jurisdiction over the Defense Department. The subjects include contracting, counterterrorism, intelligence, national security infrastructure, homeland security, the U.S. military and National Guard, among others
• Collaborating with the Multimedia team on visuals, graphics, audio and other storytelling forms to enhance your reporting
• Writing profile stories about members of Congress on the Armed Services committees, and other lawmakers and congressional candidates that feed CQ’s Guide to the New Congress and other products about members
• Participating in webinars and other corporate activities to amplify your journalism.

Staff Writer, Defense

Sales Development Rep

• Highly creative and intelligent, our Sales Development Representatives identify the value add of FiscalNote products to prospective organizations
• SDRs identify opportunities by listening and researching to engage senior executives in policy, ESG, advocacy, and legal worlds
• SDRs partner with Account Executives to develop an account targeting strategy to bring in new clients for FiscalNote
• SDRs have a high level of critical thinking and intellectual curiosity; thrive in a fast-paced technology company
• The base salary range for this position is $50,000 - 55,000 per year
• The workspace is in downtown Washington, D.C., with a hybrid arrangement and temporary remote work as needed

Sales Development Representative

Manager

• Directly manage a team ranging from 5-10, providing ongoing coaching and career development
• Partner closely with Account Management, Client Success, and go-to-market leaders to ensure customer expectations are met and to identify opportunities to expand and improve services.
• Lead cross-functional initiatives with business development, marketing, and product to align offerings, drive adoption, and incorporate market feedback.
• Oversee and optimize team staffing structure — capacity planning, knowledge management, staffing gap identification, and tooling integration — to maximize efficiency and coverage.
• Partner with go-to-market leaders to identify opportunities to improve and expand offerings
• Manage or participate on a select number of strategic client engagements
• Plans and implements initiatives to ensure optimal workflow of the US team, including working closely with Technical Services on tools and processes.
• Work closely with leadership on financial and workforce planning for the Global team, including: tracking, reporting, and making recommendations to improve team performance metrics (utilization, quality, efficiency)
• Lead targeted efforts to improve productivity and service outcomes.
• Manage a select number of strategic client engagements
• 6+ years of professional services/consulting experience, with experience in a formal people manager role
• Proven track record of leading delivery teams at a SaaS company
• Experience managing services P&L, utilization targets, and operating a services organization at scale
• Strong project management skills
• Ability to synthesize customer needs into scalable service offerings and processes

Manager of Client Engagements

• About the Position: FiscalNote is currently hiring for the position of Manager or Senior Manager of Client Engagement. Reporting to the Chief of Staff and VP of Operations, you will directly manage a team of skilled analysts and be responsible for the delivery of FiscalNote services.
• This role requires strong project management skills, exceptional communication and client engagement skills, and supporting growth of the team’s offerings.
• This player/coach role involves engagement in the day-to-day delivery of service offerings, constant engagement with Business Development, and liaison with Engineering and Product.
• As a manager on this team you will help implement various processes and best practices to enable the team and the company to scale.
• You will lead strategic initiatives that have a wide impact on the direction of the Professional Services Team.
• About the Professional Services Team: Our Professional Services team is responsible for identifying, creating, and supporting offerings that achieve the following: creates an ongoing, sustainable revenue stream; supports new and existing clients in their engagement with FN; defines leading edge product concepts designed to be operationalized as platform offerings; and hires/retains talent as a critical component of overall FN success
• Committed to helping clients achieve more through better information and analysis, the Professional Services team takes on projects that provide clients with deliverables and support that enable our clients to work smarter. Understanding the needs of clients, our team works with Business Development and Account Management to create tailored projects that complement our cutting-edge product suite. We are dynamic, hard-working, and driven individuals who thrive in an open team structure where there are constant learning opportunities and room for growth.
• About You
-6+ years of relevant professional experience in government and/or technology and project management
-1-2 years of experience as a people manager
-High performance in people and relationship management
-Strong written and verbal communication abilities, as well as exceptional organization skills and strong project management skills
-Experience working in government or policy
-Experience working in a client facing capacity within a SaaS organization
• The base salary range for this position is $110,000 - 125,000 per year.

• We're looking for an experienced Global People Partner to partner with senior leaders and support our team members.
• This role will be critical to leading and managing strategic talent programs/initiatives to ensure successful implementation across the organization.
• The ideal candidate will have experience as a talent partner across multiple disciplines of HR, program management, and designing/delivering world-class talent/learning & development to meet business objectives.
• The successful candidate thrives in a fast-paced and challenging environment and has a passion for partnering with business leaders to deliver impactful talent solutions.
• The Global People Partner will be skilled in elevating and maturing how talent delivers value to the business by taking a strategic lens in how we deliver value to the organization.
• This may include driving business transformations, designing HR programs/practices, being strong in influencing and mentoring others, and building strong relationships with leaders and employees.
• We need an HR thought leader who can balance the need to be a strategic, data-driven business partner along with a roll-up-your-sleeves attitude and a willingness to personally handle operational, transactional, and systems elements of the role.
• Experience in a high-growth organization and/or tech firm is a plus, as is a leadership role in a multinational organization.