Operations

• The Settlement Team is responsible for primary and secondary market loan settlements, offering cutting-edge technology in the asset servicing of broadly syndicated loans.
• The Senior Securities Operations Associate provides client support for loan settlements, deals, and asset on-boarding.
• Monitor and manage large volumes of loan closings, reconcile pending trades to client’s trade tickets/blotter, update data, and coordinate trade closings among counterparties, agents, and other groups to include formulation of pricing.
• Build deal templates and user profiles, as well as onboard clients.
• Receive and review par and distressed trade documentation, resolve trade issues, and escalate when necessary.
• Review funding memos for discrepancies prior to settlement, and update fee calculation spreadsheets.
• Prepare loan settlement or special client request reports.
• Work under minimal supervision on complex projects and may coach and/or mentor junior associates.

Senior Securities Operations Associate – Settlements

QA Engineer

• Performs functional testing of all EFT related products (Audio, Internet, ATM/Debit card processing) for integrated system performance, reliability, scalability and security on a Unisys COBOL mainframe.
• Develops, maintains and upgrades manual or automated test scripts, test cases, utilities, simulators, data sets and other programmatic test tools required to execute test plans.
• Create test plans based on user stories and unit testing provided by the developer.
• Effectively communicates testing activities and findings in oral and written forms (including daily stand-up meetings, iteration and system demonstrations, and the project management application (Jira)).
• Controls and manages own daily test activities.
• Provides internal quality assurance.
• Supports product owner to identify risks and develops mitigation strategies.
• Organizes and maintains the test script repository.
• Other related duties assigned as needed.
• Maintain the EFT regression server and corresponding scheduled scripts

Senior Software Test Analyst

System Administrator

• Provide 24/7 support of production database environments
• Mentor other database staff
• Maintain database environment and implement backup/recovery procedures
• Work with internal teams to collaborate on database performance issues
• Report problem areas and follow up on recommendations

Senior Systems Administrator

Account Executive

• As a Sales Executive within our Capital Markets business, you’ll be part of a team of self-motivated, high-achieving sales professionals helping customers grow their businesses.
• This role specifically focuses on FIS’s Treasury solutions, helping clients optimize liquidity, manage risk, and streamline treasury operations.
• By providing industry-leading technology, you’ll drive some of the most exciting innovations in fintech while advancing the way the world pays, banks and invests.
• You’ll manage the full sales cycle, including: acquiring new clients through prospecting, networking, and cold calling to meet sales targets;
• Building a robust pipeline of Treasury solution opportunities within assigned territories and accounts;
• Developing and executing strategic sales plans tailored to each major opportunity;
• Leading sales calls and coordinating with internal teams to ensure the right resources are engaged;
• Establishing and nurturing relationships with key stakeholders at all levels within client organizations;
• Maintaining accurate sales activity records in our CRM (Dynamics);
• Staying informed on market trends, regulatory changes, and competitive landscape;
• Identifying cross-sell and upsell opportunities across FIS’s broader Capital Markets and Treasury offerings.

Sales Executive – Treasury Solutions, Capital Markets

Business Analyst

• Gather and analyze business requirements
• Translate them into functional specifications
• Collaborate with development teams to implement enhancements
• Support implementation of new lending products
• Conduct impact analysis for system changes
• Participate in user acceptance testing (UAT)
• Contribute to strategic initiatives such as automation and data analytics

Banking Business Analyst – Lending Background

• Sell treasury solutions and services
• Alignment of FIS technology to client needs.
• Focus on acquiring new logos.

Senior Sales Executive

Account Manager

• The Middle Office Team is responsible for maintaining the books and records on behalf of collateral managers who have outsourced their middle office functions
• Serving as the primary point of contact, the Trust Account Manager oversees the administration of collateral and syndicated loan portfolios
• This includes managing cash flows, performing reconciliations, settling trades, executing waterfall payments, generating reports, and conducting compliance testing
• Manage daily transaction processing and reporting activities for assigned outsourced client relationships
• Provide ongoing support to client institution personnel in routine operations and financial workflows
• Resolve complex issues through thorough research and effective communication with clients, internal teams, and external partners
• Ensure high-quality service delivery by executing daily operational tasks with accuracy and timeliness
• May be responsible for selecting, developing, and evaluating team members to maintain efficient operations
• May contribute to setting operational goals, developing work plans, and delegating assignments to meet business objectives.

Trust Account Manager – Institutional, Middle Office

Customer Support

• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email or chat sessions.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Resolves client concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.