Frontend Engineer

• Take ownership of building high-fidelity, visually consistent interfaces using a shared design system
• Collaborate with Product and Design to understand user personas and pain points
• Accurately translate Figma designs into responsive layouts using design tokens and shared styles
• Implement accessible markup and conduct thorough UI testing
• Stay abreast of front-end trends and design system best practices

UI/UX Engineer II, Software

Engineer

• Lead end‑to‑end software design and development for complex, distributed systems
• Translate business requirements into secure, scalable technical solutions
• Provide technical leadership through architecture decisions, code reviews, and standards
• Mentor and develop engineers through coaching and hands‑on collaboration
• Drive adoption of modern engineering practices, tools, and automation
• Collaborate with product, quality, and operations teams to deliver reliable releases
• Identify and resolve performance, reliability, and security issues at scale
• Contribute to continuous improvement of engineering processes and platform capabilities

Lead Software Engineer

Procurement

• Shapes and executes sophisticated sourcing strategies, ensures cost optimization, and drives collaboration with key suppliers to align supplier relationships with overarching business goals.
• Leads high-stakes contract negotiations, ensuring favorable terms and mitigating risks.
• Provides strategic leadership and mentorship to the sourcing team, fostering a culture of excellence.
• Responsible for managing end-to-end procurement for business line products and services, such as fraud, identity, loyalty, and consumer data.
• Gain a thorough understanding of stakeholder’s business strategy and requirements to develop category and supplier approach in delivering a superior customer experience worldwide.
• Interface and build strategic relationships with key stakeholders, including business leaders, finance leads, and Legal.
• Analyze key supply markets, establish relationships with leading partners, and manage negotiations with third parties to ensure benefit for FIS.
• Proactively identify and mitigate category risks, as well as partner with internal risk teams to ensure all deals are compliant with relevant requirements.
• Provide demonstrated ability to deliver through others and as an individual contributor.

Senior Lead Analyst, Sourcing

Consultant

• The Consultant Lead is the senior expert responsible for defining and delivering enterprise business solutions and architecture across multiple financial services product lines.
• You will partner with product, engineering, and clients to design scalable, configurable solutions that meet complex business, regulatory, and market requirements.
• Translate complex client and market needs into end-to-end business requirements and solution architectures.
• Partner with product management, engineering, and solution architects to design and implement complex, non-standard solutions.
• Define, document, and maintain enterprise business architecture, functional models, and reusable components.
• Lead requirements definition, solution design, and validation across SDLC methodologies.
• Review business and process designs to identify risk, gaps, and optimization opportunities.
• Communicate architecture and requirements clearly to technical and executive stakeholders.
• Influence internal teams and clients to drive consensus on optimal technical and business solutions.

Lead Consultant, Integrated Banking Solution

Business Analyst

• Prepare requirement specifications, use cases, and other requirements documentation as required.
• Driving improvements in solution design, analysis and testing activities.
• Provide developers with clear and unambiguous requirements specifications to enable them to produce quality software.
• Ensure consistency with, and evolution of the standard functional/technical Support practices.
• Working with product management, stakeholders, peers and teams to define and prioritize the product backlog for your team.
• Incident Management

Business Analyst II

Account Executive

• Utilize your in-depth market, product and technology knowledge to help our sales teams
• Participate in client/prospect meetings to gather and understand client/prospect requirements
• Map FIS product solution capabilities to client/prospect business requirements
• Create and maintain standard logical and physical technology architecture artifacts
• Prepare and complete responses in RFPs and RFIs
• Create proposal documents and related-content to formally propose FIS capabilities

Senior Pre-Sales Representative, Solutions Specialist

Customer Success Manager

• Manage a defined portfolio of high‑value or complex clients as the primary Client Success Manager
• Drive adoption, measurable value realization, retention, and expansion within owned accounts
• Serve as an escalation point for critical client risks and relationship challenges
• Build trusted relationships with senior client stakeholders and act as a strategic advisor
• Develop and execute joint success plans with milestones and KPIs aligned to client business outcomes
• Lead, coach, mentor, and performance‑manage a team of Client Success Managers
• Set clear expectations, objectives, and success plans aligned to Client Success strategy
• Conduct regular one‑to‑ones, deal reviews, and client health deep dives
• Build team capability across onboarding, adoption, risk management, renewals, and expansion motions
• Model best‑in‑class client engagement while empowering team members to lead
• Partner closely with Sales on renewals, upsell, and expansion opportunities
• Collaborate with Product, Support, and Professional Services to resolve systemic client issues
• Act as a critical link between clients and internal teams, translating client needs into actionable insights
• Advocate for the voice of the customer to inform product and go‑to‑market strategies
• Translate Client Success strategy into day‑to‑day execution
• Monitor portfolio health, retention, NPS, and adoption metrics
• Proactively analyze client health and usage data to identify risk and drive corrective action plans
• Ensure consistent use of CRM tools, playbooks, and engagement standards
• Operate effectively in ambiguity; test, learn, and iterate to improve outcomes

Team Lead, Client Success Manager

Support Engineer

• Investigating and resolving Level 2 product support issues across fixed income processing platforms
• Researching complex problems by reviewing reports, logs, and customer documentation within the application
• Analyzing client issues related to trading, accounting, portals, and downstream data flows
• Supporting client access issues, missing documentation, and data discrepancies
• Monitoring shared support queues and managing assigned tickets based on daily scheduling priorities
• Taking ownership of complex, research‑intensive issues while collaborating on higher‑volume requests
• Communicating findings and resolutions through clear, descriptive written updates
• Providing professional phone support to explain issues, resolutions, and next steps to clients
• Building deep product knowledge of a system that requires extended learning and patience
• Identifying root causes and contributing to knowledge documentation and process improvements

Product Technical Support Analyst II

Product Manager

• Preparing and presenting product plans that identify risks and challenges, opportunities and growth strategies.
• Managing project inventory during budget planning process and providing content for product roadmaps and ensuring timely delivery.
• Monitoring each product’s profit and loss statement.
• Collaborating with senior management, completing business scope documents and managing key vendor relationships.

Product Manager II

Analyst

• Guide customers and partners through smooth, effective implementations of financial technology products.
• Act as the primary liaison between the company and its clients, ensuring seamless integration and proper adoption of best practices.
• Collaborate with internal teams to advocate for customer needs, clarify requirements, and coordinate the resources necessary to address any concerns that arise.
• Lead 15–25 customer migration projects end-to-end by setting clear timelines, deliverables, and budgets while proactively managing risks.
• Develop and maintain granular project plans for every migration, ensuring each milestone is tracked with precision.
• Conduct detailed training and consultation sessions to guide customers through configuring SaaS offerings, sharing best practices to ensure a seamless experience.
• Maintain a comprehensive understanding of products and enhancements to proactively educate customers on new features and functionalities.
• Interface with internal technical teams to facilitate smooth integration and troubleshoot issues within the overall project timeline.
• Serve as the primary point of contact for customers, swiftly addressing any issues or concerns to maintain high levels of satisfaction and success.

Senior Implementation Analyst

General Counsel

• Provide operational direction to the legal team, ensuring alignment with corporate objectives.
• Provide strategic legal advice to various business stakeholders with respect to product development, go-to-market, and production support.
• Provide support with Enterprise Account Managers in supporting commercial sales contracts with banks and credit unions throughout North America
• Support strategic partnerships with market leading financial services providers and emerging technology partners.
• Requires communication with executive leadership and various strategic stakeholders in the organization.
• Acts as a thought leader within the legal team and the organization, providing insights on emerging legal trends and industry best practices.
• Develops strategic goals and implements strategic initiatives in support of goals
• Develops and implements new processes, standards or operational plans that will have an impact on the achievement of functional results
• Significantly improves on existing processes and practices for efficiency and effectiveness
• Implements the organization's intellectual property strategy, managing trademarks, patents, and copyrights, conducting rigorous due diligence related to intellectual property in complex business transactions.

Senior Corporate Counsel

Financial Planning and Analysis

• Enable and maintain automated data pipelines in Microsoft Fabric
• Develop data models and transformations to support forecasting and reporting
• Ensure data quality, lineage, and governance
• Develop advanced Power BI dashboards and semantic models
• Optimize models for performance and scalability
• Create reusable reporting templates
• Train ML-driven forecasting models
• Translate business drivers into ML models
• Support accuracy evaluation and scenario modeling
• Build foundations for agentic forecasting
• Lead the FP&A function and collaborate with across all functions
• Lead forecasting cycles with automated analytics
• Identify automation opportunities
• Standardize documentation and contribute to analytics roadmap

Senior Financial Analyst, FP&A

• You will be responsible for discussing the requirements with the client, document requirements in Functional Specifications documents
• Map requirements to the product, perform gap analysis, identify product vs. client specific changes, derive Change Requests
• Support the development teams during the Build and Config phases, perform configurations, business validations.
• Support client during UAT, conduct trainings and work closely with Project Managers, SCRUM Masters.

Business Analyst, Functional Consultant – Corporate, Commercial Lending Domain

Operations

• Maintain and continuously enhance the enterprise Domain Controller (DC) standards, ensuring annual review and alignment across all new and existing deployments.
• Oversee DC lifecycle governance, including secure builds, system hardening, vulnerability remediation, redundancy, and resiliency.
• Ensure quarterly PCI compliance for all DCs by addressing and resolving findings from automated security scans.
• Lead governance and administration of domain-wide and DC-specific Group Policy Objects (GPOs), including facilitation of weekly GPO review forums.
• Manage certificate configurations for DCs and enforce secure RDP/WinRM settings through Group Policy; collaborate with the PKI team to drive automation initiatives.
• Deploy and support enterprise identity and security solutions such as Entra Password Protection, Password Policy Enforcer, ActiveRoles, and StrongDM.
• Lead Active Directory (AD) hygiene efforts, including OU structure governance and recurring review sessions.
• Create and manage Azure applications, Conditional Access policies, subscriptions, and management group structures.
• Administer and optimize Intune workstation policies to support a secure and consistent end-user environment.
• Contribute to the planning, design, and testing of the native Azure workstation migration strategy.
• Govern and maintain the enterprise browser site list.
• Support annual risk assessments and internal AD audits, delivering required evidence and driving remediation of identified findings.
• Maintain and track compliance activities within Archer, including risk acceptance and remediation management.
• Utilize QRadar logs and queries to support investigations, incident response, and operational troubleshooting.
• Host weekly Weekend Changes meetings and serve as the escalation point for Directory Services-related incidents.
• Act as a subject matter expert for Directory Services across strategic projects, proof-of-concepts, and cross-functional technical engagements.

Lead Enterprise-scale Active Directory, EntraID, Infrastructure Operations

Account Manager

• Acts as the primary liaison for high-value clients, ensuring seamless communication, resolution of concerns for their product area, and strategic alignment between FIS and the client
• Owns and develops detailed, tailored plans for client success, retention, and expansion opportunities to ensure Client Success Plans are accurate and up to date
• Ensures FIS is delivering the stated business objectives and client is achieving desired ROI
• Ensures alignment across internal teams by facilitating collaboration and maintaining a united front during client engagements
• Leads weekly client check-ins, monthly performance reviews, and partners on strategic discussions including but not limited to product adoption, expansion opportunities, and other commercial endeavors
• Collaborates with sales teams to strengthen renewal strategies and identify expansion opportunities
• Understands contractual obligations with regard to resources, roles and responsibilities
• is an expert on that client’s impact to FIS financial performance which includes but is not limited to revenue visibility, sales performance, renewal transactions, credits and SLAs
• Represent the client’s voice internally, ensuring their needs and concerns are addressed as well as managing various escalations
• Understands overall client health to proactively identify risks and opportunities
• Maintain accurate and timely documentation in various systems to support reporting and leadership visibility