Account Executive

• Partner with Account Executives throughout the sales cycle to support discovery, solution design, demonstrations, and deal progression.
• Lead deep technical and business discovery conversations to understand customer goals, requirements, and challenges.
• Translate customer requirements into well-designed technical solutions and architectures aligned to FIS data and decisioning platforms.
• Deliver tailored, value-focused product demonstrations and presentations to technical and non-technical audiences, including senior leaders and executives.
• Design and execute Proof of Concepts (POCs), pilots, and sandbox evaluations to validate solution fit and value.
• Develop and present solution collateral including architecture diagrams, technical documentation, and compliance overviews.
• Support RFP/RFI responses by providing accurate technical content, product positioning, and competitive differentiation.
• Serve as a trusted technical advisor by clearly articulating how product features translate into measurable business outcomes.
• Collaborate closely with Product, Engineering, Legal, Compliance, and Customer Success to ensure accurate positioning and smooth handoffs.

Lead Pre-Sales Representative, Data and Decision Solutions

Consultant

• Support transformational Commercial Loan Servicing implementations for FIS clients
• Translate business requirements into system specifications
• Configure solutions and support testing activities
• Guide clients on best practices
• Maintain clear documentation including requirements, process flows, and procedural guides
• Collaborate with technical teams
• Develop test plans and test cases
• Conduct system, integration, readiness, and user acceptance testing (UAT)

Senior Consultant – Commercial Loan Servicing

Project Manager

• Managing end to end projects and software implementations
• Collaborating with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams
• Managing project risk and assisting with problem resolution
• Serving as liaison between technical and non-technical teams
• Translating business scope and objectives into a full project plan
• Coordinating tasks among project team members to ensure timely completion
• Forecasting project costs
• Executing standardized reporting practices (Planview updates, forecasting, meeting notes, progress tracking)

Senior Project Manager

• Working with the wider sales team to generate conversations with prospective buyers to sell FIS products and services
• Identifying new prospects, leads and opportunities
• Maintaining the integrity of the internal CRM database
• Responding to leads generated by the FIS marketing team
• Developing and leading sales driven campaigns and collateral

Sales Executive, Insurance

• Plans and coordinates all aspects of technical projects from initiation through delivery.
• Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed.
• Ensures requirements for internal technology projects align to operational standards.
• Develops alternate requirements or document exceptions as appropriate.
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.
• Identifies needed resources for projects, defines and assigns major project roles.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.
• Assigns and monitors work of project team providing technical and analytical support and direction.
• Interfaces with external clients or field-based employees on technical matters as needed.
• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved.
• Assists with problem resolution or risk mitigation as needed.
• May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project.
• May include customizing base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.
• Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.
• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.
• May directly oversee employees assigned to manage specific project that have a distinct beginning and end.
• Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
• May work at client sites from time to time requiring some travel.

Accounting Manager

• Manage trust tax accounts; ensuring accurate, timely processing across multiple tax returns and filings
• Solve complex business issues from strategy to execution
• Prepare 1041, 5227, and 990-series tax returns
• Analyze and resolve all questions or problems that may arise associated with the returns and tax filings
• Review trusts and private foundations quarterly to make the most tax beneficial estimated tax payments
• Work with the FIS accounting system and OneSource tax software to manage tax processing and prepare tax returns and filings
• Respond to correspondence from the Internal Revenue Service and various state tax authorities regarding issues or examinations arising from the preparation of tax returns or other tax filings
• Develop and maintain procedures surrounding tax activities and controls to ensure compliance with corporate, regulatory, and audit requirements
• Identify and address client needs, building a strong professional network and cordial relationships

Lead Representative – Tax Accounting

• The Senior Practice Consultant provides leadership across FIS commercial lending implementations, guiding project teams to deliver on‑time, on‑budget outcomes and high client satisfaction.
• Oversee successful delivery of the Commercial Lending product suite (CLS, Credit Assessment, and Commercial Loan Origination).
• Serve as a key leader in driving effective client implementations and building long‑term, referenceable customer relationships.
• Own end‑to‑end delivery of Professional Services revenue for the assigned portfolio, ensuring high‑quality execution and client satisfaction.
• Drive financial performance through accurate forecasting and proactive management of gaps between forecast and budget.
• Build and maintain strong cross‑functional partnerships with Product, Sales, Pre‑Sales, Engineering, and Customer Experience teams.
• Establish and sustain trusted client relationships by leading high‑visibility engagements, demonstrating subject‑matter expertise, and deploying and directing qualified delivery teams.
• Provide executive‑level oversight for large, complex programs, including escalation management, budget governance, risk mitigation, and participation in customer steering committees.
• Support presale activities by representing Professional Services in client engagements, delivering presentations, developing implementation estimates and project plans, and drafting and negotiating Statements of Work (SOWs).
• Lead continuous process improvement initiatives to enhance efficiency, quality, and scalability across the Professional Services practice.

Senior Practice Consultant – Commercial Loan Servicing

• Will work collaboratively at a high level with internal and external customers in Sales and Product to optimize and leverage all product/sales capabilities and build them into the short- and long-term pre-sales strategy
• Achieve sales proficiency with our products and solutions to effectively position and present our Core Banking solutions to prospective and current customers, including carrying a conversation with the necessary level of functional business and technology knowledge
• Build the alignment of client objectives to our solutions to deliver the most impactful value propositions for our clients
• Obtain a solid understanding of our solution offerings, practices, and services to represent our solutions and understand client requirements in context
• Produce proposals and presentations to prospects and leads regarding technical compatibility and feasibility and, when required, contribute to developing the pre-sales strategy
• Work across our internal team's influence/shape the selling message and strategy

Sales Executive, Quota Carrier – Large Financial Institutions, Core Banking

• As Sales Executive Senior selling FIS’s Cards and Money Movement services and solutions in the Fintech and Corporates space, you are part of a dedicated sales team selling net new business to new clients and existing accounts
• Serve as primary FIS relationship owner to net new business clients, as well as accounts
• Act as a conduit between the client and the thought leadership within FIS to drive partnership opportunities
• Structure, negotiate and close sales opportunities that meet customers’ expectations and FIS’ ability to deliver
• Develop and execute account plans to ensure continued revenue acquisition and growth from assigned accounts
• Present proposals to Clients
• Ensure accurate forecasting and pipeline management as well as accurate content in FIS’ internal contact management and sales management systems

Sales Executive Lead, Corporate Payments

Full-stack Engineer

• Conduct code-level software analyses to identify root cause of bugs and/or system defects modifications as needed.
• Architect and design solutions for Product enhancements.
• Develops and executes scripts, utilities and associated test plans.
• Scripts may modify data that is not updateable via user interface.
• Interfaces with internal clients, vendors, managers, IT and Product Development to research and determine resolution of system defects.
• Analyzes problem, documents and communicates resolution and conducts follow up.
• Escalates problems to appropriate teams when necessary.
• Represents team on cross-functional teams for support and development activities.
• Interprets and presents data and conclusions to management as needed.

Software Engineer Lead, COBOL

Support Engineer

• Troubleshoot and resolve hardware, software, network, Citrix, and VPN issues across multiple channels (calls/chat/tickets), ensuring clear communication and strong customer experience.
• Perform user access and identity support activities (e.g., Active Directory-related tasks) and follow defined processes for request fulfillment and incident management.
• Document, track, and update cases accurately in ServiceNow, prioritizing and escalating incidents as needed based on impact and guidelines.
• Participate in cross-team collaboration during outages/major issues, and support knowledge management by contributing to documentation and continuous improvement.
• Provide a dependable support presence within a 24/7 shifting schedule, supporting business continuity for US-based clients.

Technician II, Product Technical Support

Administration

• The Associate I supports core operational and client‑service activities within the Global Asset Administration team.
• Review, analyze, and interpret funding‑related documentation and correspondence to ensure accuracy and completeness.
• Process loan settlements and account‑level transactions in accordance with regulatory requirements and internal policies.
• Perform high‑risk servicing tasks, including payment and research corrections, loan payoffs, fee processing, modifications, and account closures.
• Research and resolve internal and external inquiries, providing clear, timely, and service‑focused support across phone, email, and workflow systems.
• Conduct quality reviews on loan records and processing activities to ensure data integrity and compliance.
• Monitor daily reports, follow up on outstanding items, and maintain thorough case documentation.
• Accurately enter and update data, routing items requiring specialist review and escalating complex issues with complete case notes.
• Build foundational knowledge of products, systems, and processes to address inquiries and troubleshoot issues effectively.
• Maintain a strong customer‑service mindset, adapting to evolving processes and contributing to a seamless client experience.
• Collaborate with internal partners—including operations, product, risk, and technology—to resolve escalated or complex concerns.
• Meet defined performance standards for quality, productivity, and attendance.
• Support continuous improvement by identifying recurring issues and recommending process or documentation enhancements.

Associate I – Global Asset Administration

• Proactively generate new business through cold calling, outbound prospecting, referrals, and industry networking
• Build, manage, and continuously replenish a healthy sales pipeline with a strong emphasis on net‑new logos
• Initiate high‑volume, high‑quality outreach to targeted regional and community banks
• Lead discovery conversations to uncover pain points and position FIS payments solutions as strategic enablers
• Own the full sales cycle—from first cold call through negotiation and close
• Demonstrate deep knowledge of FIS products, payments technology, and competitive landscape
• Collaborate with internal partners to structure solutions, pricing, and proposals
• Prepare and deliver compelling presentations to senior bank stakeholders
• Negotiate and close deals aligned with customer needs and FIS delivery capabilities
• Consistently meet or exceed activity, pipeline, and revenue targets
• Represent FIS at industry events and conferences to expand market presence

Sales Executive Lead, Card Issuing

Engineer

• As a Software Engineer Lead, you’ll work on a team providing production infrastructure & on call support and application defect & enhancement support for our Auto Finance lending application.
• This will include working closely with our client teams where appropriate.
• Provides application software development services or technical support typically in a defined project.
• Develops program logic for new applications or analyzes and modifies logic in existing applications.
• Codes, tests, debugs, documents, implements and maintains software applications.
• Maintains, tests and integrates application components.
• Makes recommendations towards the development of new code or reuse of existing code.
• Demonstrates an understanding of FIS systems and the financial services industry.
• Analyzes requirements and translates business requirements into product designs.
• Writes technical specifications and other forms of documentation.
• Suggests technical alternatives and improves/streamlines processes and systems.
• Conducts planning, analysis and forecasting activities to plan projects and tasks.
• May participate in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations.

Lead Software Engineer

QA Engineer

• Automated testing to support platform, CICD, and ongoing testing needs for our Payments platforms
• Testing real-time payment flows end to end (RTP, FedNow, ACH, wires)
• Verifying API behavior
• Validating transaction monitoring and ensuring compliance, security, and reliability
• Reviewing progress with IT leadership, technical teams and internal customers
• Monitoring, evaluating, managing and executing testing processes
• Providing subject matter expertise to IT teams on quality assurance methodologies
• Making recommendations for improvements to the software development and testing process
• Support occasional on-call responsibilities and weekend activities

Lead Pre-Sales Representative, Data and Decision Solutions

Senior Consultant – Commercial Loan Servicing

Senior Project Manager

Sales Executive, Insurance

Senior Project Manager

Lead Representative – Tax Accounting

Senior Practice Consultant – Commercial Loan Servicing

Sales Executive, Quota Carrier – Large Financial Institutions, Core Banking

Sales Executive Lead, Corporate Payments

Software Engineer Lead, COBOL

Technician II, Product Technical Support

Associate I – Global Asset Administration

Sales Executive Lead, Card Issuing

Lead Software Engineer

Quality Assurance Analyst II – Payments