First Table

Marketing

• Lead strategy and execution across the full customer lifecycle, driving activation, retention, and reactivation.
• Build and scale multi-channel journeys across email, push, SMS, in-app, and remarketing.
• Design segmentation, personalisation, and experimentation frameworks that power growth.
• Own our lifecycle platform (Braze): architecture, governance, data hygiene, workflows, and performance.
• Partner with Product and Data to optimise activation and booking performance using triggers, insights, and experimentation.
• Connect acquisition and lifecycle activity to create a cohesive full-funnel customer experience.
• Work closely with Content and Marketing Production to shape creative and support complex lifecycle journeys.
• Guide lifecycle reporting, insights, and forecasting across markets in partnership with Data.

Marketing Manager – Customer Activation, Retention

Business Development Rep

• Own the commercial performance of your patch, setting the standard for sales discipline, growth, and execution
• Build long-lasting, win-win relationships with restaurants in your assigned patch
• Identify, pitch, and convert high-value restaurant partners across Sydney
• Maintain a disciplined, insight-driven approach to pipeline management and CRM usage
• Share winning practices, tools, and insights with the wider sales team to lift capability
• Drive commercial initiatives that support both restaurant acquisition and diner engagement
• Support the onboarding, coaching, or development of new or growing BDMs
• Bring deep understanding of market trends, competitor activity and emerging opportunities to inform strategy

Senior Business Development Manager

• Own and grow your assigned patch.
• Build long-lasting, win-win relationships with restaurants in your assigned patch.
• Maintain an in-depth understanding of market trends and competitors.
• Drive user acquisition and retention strategies.
• Collaborate closely with cross-functional teams.

Business Development Manager

Sales

• Support Business Development Managers to gather assets and configure partner listings for launch
• Administer CRM data and onboarding workflows to ensure accuracy and visibility
• Respond to partner and internal enquiries in a timely, accurate manner
• Coordinate reviews, admin notifications, and post-launch requests
• Assist with improvements to processes, templates, and sales support materials
• Work closely with global team members across the UK, NZ, Australia and Philippines.

Marketing Manager – Customer Activation, Retention

Senior Business Development Manager

Business Development Manager

Sales Support Coordinator