First Merchants Corporation

Software Engineer

• Create tailored OnBase solutions that align with business requirements, promote automation, and ensure delivery of maximum value and efficiency.
• Develop and maintain OnBase Unity scripts and APIs to enhance OnBase functionality, integrate with other systems, and automate processes.
• Develop and optimize key OnBase functionalities such as Workflow, WorkView, and Unity Forms to streamline business processes and enhance productivity.
• Work closely with business analysts, project managers, and stakeholders to gather and analyze requirements, ensuring solutions meet business objectives and add value.
• Communicate effectively with stakeholders to provide updates on project progress, system performance, and any issues that may impact business operations.
• Conduct thorough testing of OnBase solutions to identify and resolve issues, ensuring robust and reliable performance.
• Maintain detailed documentation of all OnBase configurations, customizations, and workflows to ensure transparency and facilitate future enhancements.
• Identify opportunities for system enhancements, process improvements, and automation opportunities.
• Collaborate with teams at First Merchants to ensure systems meet both business and technical requirements, ensuring scalability and security.
• Deliver on major business projects on time with quality.

OnBase Developer

Analyst

• Elicit needs of the stakeholders and analyze business requirements
• Identify business opportunities, prepare documentation, and evaluate risk for assigned applications
• Ensure assigned applications work reliably for the business and are kept current per the vendor requirements
• Maintain, troubleshoot, and support systems daily
• Perform business process review and analyses to drive efficiency and utilization gains
• Actively seek ways to improve the client experience
• Evaluate product offerings and potential enhancements
• Lead and/or participate on projects as needed (system upgrades, bank integrations, etc.)
• Collaborate with other departments for implementation and fulfilling initiatives
• Maintain and manage reporting systems to provide actionable information
• Maintain Disaster Recovery plans and models
• Ensure compliance with standard processes for application changes

Senior Applications Analyst

• Provide support of assigned core banking application system by troubleshooting technical assistance requests received through internal ticketing system in accordance with SLA standards.
• Perform core banking system parameter changes while following Change Management and/or SOX standards.
• Design and test new and existing product parameters, system functionality and/or configuration, and notices/letters and statements.
• Assist in monitoring application updates and new releases from vendors, ensuring custom programming remains intact.
• Review and understand vendor client bulletins and release updates.
• Complete system and regression testing and support user testing, to deliver high quality release package implementation.
• Coordinate, conduct, and/or participate in regular meetings to communicate and provide proper interpretation of system changes and/or configurations, including changes in policy and procedure, ensuring changes comply with applicable regulatory requirements.
• Assist in troubleshooting application and user issues in core banking system, reaching out to application vendor as needed for resolution.
• Document, report, and resolve system failures.
• Create and participate in event assessments involving assigned core banking applications.
• Use application system data through SQL or application system query as requested through information request, projects, audits, etc. to fulfill any custom reporting needs not directly available through the core banking system.
• Build, create and execute extract files from core banking system data for third party vendor requests.
• Participate in projects to help define system scope and objectives through research and understanding of core banking system while considering system or operational limitations to achieve desired outcome.
• Develop testing strategies and execute test plan to mitigate deployment risk.
• Identify issues and escalate/manage resolution as required.
• Recommend preferred solutions.
• Create automation using Nintex bots.
• Complete system and regression testing and support user testing to deliver high quality, fully automated bot.
• Gather and assess requirements for software utilization through data analysis, core parameter review and completion of questionnaires.
• Create core data field mapping and transaction workflow documents to form the technical specifications for the integration to be shared with vendors and programmers, and others as appropriate to ensure successful conversion.

Deposit Systems & Conversion Analyst

Risk

• Define, implement, and maintain the enterprise technology risk strategy, framework and associated documents
• Maintain awareness of new and emerging technologies to ensure risk is properly assessed and mitigated
• Actively contribute to development of best practices for Technology Risk based on regulatory guidance, industry best practices, and benchmarking
• Enable technology risk management as the firm continues ongoing changes due to technology, regulations, and stakeholder expectations
• Serve as subject matter expert for technology risk management requirements including regulatory and policy requirements
• Provide input to Chief Risk Officer into annual strategic planning and budget process for technology risk management
• Identify and implement tools, protocols, reporting processes as required to manage technology risk for the bank
• Manage reporting on key risks and findings for stakeholders, i.e. Executive Management and Board of Directors
• Serve as chair of the Technology Risk Committee (TRC) and manage fulfillment of its charter
• Establish/maintain a program to track/manage Key Performance Indicators (KPI) & Key Risk Indicators (KRI)
• Implement self-assessments and standards to measure maturity and map improves to strengthen the technology risk program
• Establish/maintain a maturity roadmap with annual goals to advance the technology risk program
• Perform risk assessment and analysis on change and governance activities ensuring conformance to established policies and standards
• Define, deploy and maintain standards and practices for technology risk using COBIT & ITIL methodologies in collaboration with unit leaders
• Achieve the position objective by working collaboratively with the risk management team and ensuring conformance to Enterprise Risk Management (ERM) framework and policy

OnBase Developer

Senior Applications Analyst

Deposit Systems & Conversion Analyst

Director, Technology Risk