First Merchants Corporation

Analyst

• Provide support of assigned core banking application system by troubleshooting technical assistance requests received through internal ticketing system in accordance with SLA standards.
• Perform core banking system parameter changes while following Change Management and/or SOX standards.
• Design and test new and existing product parameters, system functionality and/or configuration, and notices/letters and statements.
• Assist in monitoring application updates and new releases from vendors, ensuring custom programming remains intact.
• Review and understand vendor client bulletins and release updates.
• Complete system and regression testing and support user testing, to deliver high quality release package implementation.
• Coordinate, conduct, and/or participate in regular meetings to communicate and provide proper interpretation of system changes and/or configurations, including changes in policy and procedure, ensuring changes comply with applicable regulatory requirements.
• Assist in troubleshooting application and user issues in core banking system, reaching out to application vendor as needed for resolution.
• Document, report, and resolve system failures.
• Create and participate in event assessments involving assigned core banking applications.
• Use application system data through SQL or application system query as requested through information request, projects, audits, etc. to fulfill any custom reporting needs not directly available through the core banking system.
• Build, create and execute extract files from core banking system data for third party vendor requests.
• Participate in projects to help define system scope and objectives through research and understanding of core banking system while considering system or operational limitations to achieve desired outcome.
• Develop testing strategies and execute test plan to mitigate deployment risk.
• Identify issues and escalate/manage resolution as required.
• Recommend preferred solutions.
• Create automation using Nintex bots.
• Complete system and regression testing and support user testing to deliver high quality, fully automated bot.
• Gather and assess requirements for software utilization through data analysis, core parameter review and completion of questionnaires.
• Create core data field mapping and transaction workflow documents to form the technical specifications for the integration to be shared with vendors and programmers, and others as appropriate to ensure successful conversion.

Deposit Systems & Conversion Analyst

Risk

• Define, implement, and maintain the enterprise technology risk strategy, framework and associated documents
• Maintain awareness of new and emerging technologies to ensure risk is properly assessed and mitigated
• Actively contribute to development of best practices for Technology Risk based on regulatory guidance, industry best practices, and benchmarking
• Enable technology risk management as the firm continues ongoing changes due to technology, regulations, and stakeholder expectations
• Serve as subject matter expert for technology risk management requirements including regulatory and policy requirements
• Provide input to Chief Risk Officer into annual strategic planning and budget process for technology risk management
• Identify and implement tools, protocols, reporting processes as required to manage technology risk for the bank
• Manage reporting on key risks and findings for stakeholders, i.e. Executive Management and Board of Directors
• Serve as chair of the Technology Risk Committee (TRC) and manage fulfillment of its charter
• Establish/maintain a program to track/manage Key Performance Indicators (KPI) & Key Risk Indicators (KRI)
• Implement self-assessments and standards to measure maturity and map improves to strengthen the technology risk program
• Establish/maintain a maturity roadmap with annual goals to advance the technology risk program
• Perform risk assessment and analysis on change and governance activities ensuring conformance to established policies and standards
• Define, deploy and maintain standards and practices for technology risk using COBIT & ITIL methodologies in collaboration with unit leaders
• Achieve the position objective by working collaboratively with the risk management team and ensuring conformance to Enterprise Risk Management (ERM) framework and policy

Director, Technology Risk

Product Manager

• Develop and continuously refine the product vision, strategy, and multi-year roadmap to reflect evolving market trends and customer expectations.
• Conduct in-depth market research, customer segmentation analysis, and competitive benchmarking to inform strategic decisions.
• Ensure alignment of product strategy with enterprise-wide goals and LOB-specific priorities, fostering collaboration across departments to execute strategic initiatives.
• Own the product-level Profit & Loss (P&L), including pricing strategies, revenue targets, and cost management.
• Monitor key financial metrics such as revenue growth, margin performance, and cost-to-serve to ensure profitability and operational efficiency.
• Track and analyze product performance indicators including adoption rates, customer retention, and market share.
• Identify and prioritize opportunities for product growth, customer engagement, and process optimization.
• Collaborate with analytics teams to build and maintain dynamic KPI dashboards that provide actionable insights for decision making.
• Ensure all products adhere to applicable regulatory requirements and internal risk management standards.
• Partner with digital and platform teams to digitize and modernize product offerings, enhancing customer accessibility and experience.

Senior Product Manager – Consumer Checking

Project Manager

• Manage projects through effective initiation, planning, execution and closure to delivering with quality, speed and value.
• Own and drive successful large-scale project execution with the ability to work simultaneously on multiple projects.
• Lead project teams to ensure all projects are delivered on time, within scope and budget.
• Provide end-to-end project management for complex projects and/or programs.
• Guide the project team through tradeoff, risk-based decisions involving project scope, schedule and costs.
• Ensure organizational needs for the execution and implementation of solutions are documented.
• Track project progress, monitor and modify project schedules and provide status updates to Senior and Executive Management.
• Know when escalation is required, and prepare data-based recommendations for management action.
• Coach and mentor junior PMO project managers and functional project leads.
• Utilize project management software to facilitate the planning, organization and tracking of project activities across the bank.

Deposit Systems & Conversion Analyst

Director, Technology Risk

Senior Product Manager – Consumer Checking

Senior Project Manager