Systems Engineer

• Collaborate with stakeholders to capture, identify, and prioritize business requirements for solutions.
• Create comprehensive documentation including requirements, design specifications, and user guides supporting complete business processes.
• Collaborate closely with cross-functional teams such as data, analytics, security, and DevOps enterprise standards are adhered to.
• Continuously conduct business process evaluations and maintain system documentation.
• Support scalable technical solutions with the configuration before code mindset.
• Configure and customize Salesforce Financial Service Cloud to meet evolving needs.
• Support Salesforce and other Salesforce product implementation projects from initiation through to deployment and post-launch.
• Support system performance monitoring, proactively addressing issues, and iterating on solutions based on user feedback.
• Stay updated with Salesforce releases and industry trends and recommend improvements to optimize Salesforce functionality and processes.

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