Business Systems Engineer
Thumbtack
BigQueryCloudJavaScriptPythonSQL
Senior Business Systems Analyst
First American
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $82,925 - $110,525 per year
Job Level
Senior
Tech Stack
CloudSFDC
About the role
- Collaborate with stakeholders to capture, identify, and prioritize business requirements for solutions.
- Create comprehensive documentation including requirements, design specifications, and user guides supporting complete business processes.
- Collaborate closely with cross-functional teams such as data, analytics, security, and DevOps enterprise standards are adhered to.
- Continuously conduct business process evaluations and maintain system documentation.
- Support scalable technical solutions with the configuration before code mindset.
- Configure and customize Salesforce Financial Service Cloud to meet evolving needs.
- Support Salesforce and other Salesforce product implementation projects from initiation through to deployment and post-launch.
- Support system performance monitoring, proactively addressing issues, and iterating on solutions based on user feedback.
- Stay updated with Salesforce releases and industry trends and recommend improvements to optimize Salesforce functionality and processes.
Requirements
- A minimum of 3+ years of Salesforce experience bringing Salesforce solutions to market from design to implementation.
- 3+ years of experience in solutioning Sales Cloud and Service Cloud.
- 3+ years of experience in solutioning system and data integration.
- Deep understanding of Salesforce capabilities, including configuration, customization, and integration.
- Strong proficiency in business analysis techniques such as requirements gathering, process mapping, gap analysis, and stakeholder management.
- High proficiency in writing requirements and user stories.
- Experience in troubleshooting, identifying root causes, and proposing effective resolutions.
- Proficiency in SFDC Toolkit: Flows, Validation Rules, OmniStudio, and custom metadata with strong hands-on experience in technical configuration.
- Salesforce Administrator & Salesforce Business Analyst Certifications required.
- CRM Analytics and Einstein Discovery Consultant, Data Cloud Consultant, or MuleSoft Associate preferred.
- Experience with Financial Services Cloud, CRMA, Data Cloud, MuleSoft, and Marketing Cloud is strongly desired.
Benefits
- medical
- dental
- vision
- 401k
- PTO/paid sick leave
- employee stock purchase plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceSales CloudService Cloudsystem integrationdata integrationconfigurationcustomizationtroubleshootingbusiness analysisprocess mapping
Soft skills
stakeholder managementrequirements gatheringgap analysiscommunicationcollaborationproblem-solvingdocumentationuser feedback iterationevaluationprioritization
Certifications
Salesforce AdministratorSalesforce Business AnalystCRM Analytics ConsultantEinstein Discovery ConsultantData Cloud ConsultantMuleSoft Associate
