Finout

Full-stack Engineer

• Own, enhance, and improve Finout’s core platform
• Build and maintain systems for collecting and processing metrics from client environments
• Focus on system efficiency and resilient infrastructure
• Integrate well-known SaaS platforms into Finout’s big data repository (e.g., major cloud providers, Datadog, Snowflake)
• Optimize Spark and Airflow processes
• Contribute to data design and platform architecture while working closely with other business units and engineering teams
• Face the challenges of testing and monitoring large-scale data pipelines

Senior Software Engineer

Product Manager

• Lead the evolution of Finout’s data domain—building the capabilities that turn complex cloud data into clear, actionable insights.
• Work with customers, users, and internal teams to deeply understand and prioritize needs.
• Drive product planning and design to translate vision into products that perform, scale, and are easy to use.
• Collaborate closely with engineering and design to define workflows and make smart tradeoffs.
• Communicate product goals, progress, and value clearly to stakeholders and across teams.
• Take full ownership from discovery to rollout—ensuring features deliver measurable value

Product Manager, Data

Support Engineer

• Support customers starting at 9am EST, Monday through Friday.
• First line of defence for triage and customer technical inquiries
• Primary liaison for technical customer inquiries. Responsibility spans from initial response time through to resolution.
• Day to day activities can look like first response to Enterprise customers, triage across the customer base, further investigation and resource requests from various departments, managing escalations, and documentation both internally & externally. There is also an area of opportunity in this role to identify possible methods for improving Support in both the technical and the service layers.
• Develop a deep understanding of the Finout platform to provide efficient end-to-end support solutions.
• Utilize the platform’s various backend mechanisms, processes, and data structure in order to provide support on complex backend capabilities.
• Collaborate with Product, Customer Success, and R&D teams to address recurring issues and enhance support services.
• Create and maintain internal documentation on platform functionalities and processes.
• Begin customer support promptly at 9am EST, Monday to Friday.

Senior Software Engineer

Product Manager, Data

Technical Support Engineer